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Customer Ratings & Reviews

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Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT MagSafe Hard Shell's excellent protection and secure fit for their Apple iPhone 14 Pro Max. Many appreciate the case's high quality, strong MagSafe functionality, and grippy design, although some find it challenging to install. While some consider the case a bit bulky or expensive, the positive feedback on protection and MagSafe outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 1,071 reviews
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit and great drop protection. This case has it all and does not add bulk to the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case for the best protedtion its good all around…

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Best Buy Employee

    Rated 5 out of 5 stars

    Perfect

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    Best Buy Employee
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a protective gripy clear case this is it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    of very good material and good protection, looks good

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    A+

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is amazing! I work outside and it protects my phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Phone drop multiple times and phone was not damage. The case was not damage either.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection not our first otterbox nor will it be our last.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Reliable and durable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective if you ever drop your iphone its very durable

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 3 out of 5 stars

    Great for casual Uses not construction

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Eh… I work construction and I’m fully aware it was my fault for leaving my phone where I wasn’t supposed to leave it. But even than, it doesn’t offer the best protection when it comes to construction. Go for Defender Series if you’re looking for great defense against larger impact. I shattered the entire back of my phone at a 8’ impact fall, It’s difficult to install and uninstall the case

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that your device was victim of unfortunate events. We are so glad you're a fan of our Defender Series case. As for the unfortunate event, please give our CS Team a call at 1-855-688-7269 and we are happy to help with replacing your case. OtterBox

  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Best Case in the Market

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best iPhone 14 pro case on the market. Nothing comes close and this one supports MagSafe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Strong

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case and protects my new phone perfectly, especially during work hours

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for my iPhone! Always love Otterbox and the protection it provides.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    A little pricey

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and rugged. A little bit of a pain removing and reinstalling it but it does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good case for my phone since my son has it alot of the time. So far so good

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, very durable, works great with mag safe chargers

    I would recommend this to a friend
  • Pros mentioned:
    Grip

    Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to hang onto. Edges were rough to bein with but smooths out after a couple weeks of use.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Protection and durability

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid case. 2 piece so you know your phone is secure but at the expense of being very bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great iPhone case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has protected my phone. I love the bright color.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Used it for a long time until I got tired of it but I switch it up a lot

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Best defender

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfect. Glad to protect the phone with this.

    I would recommend this to a friend