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Customer Ratings & Reviews

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The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 1068 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT MagSafe Hard Shell's excellent protection and secure fit for their Apple iPhone 14 Pro Max. Many appreciate the case's high quality, strong MagSafe functionality, and grippy design, although some find it challenging to install. While some consider the case a bit bulky or expensive, the positive feedback on protection and MagSafe outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,068 reviews
  • Rated 5 out of 5 stars

    From an artist & producer: Wilton McKinley Glenn

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case! Hands held high up for this!l gotta keep it sanitized though!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Product quality, durability, and longevity.

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve been testing the limits of OtterBox cases since I’ve had an iPhone 6. At work I’m constantly dropping my phone while picking orders, not once have I broken a screen or had any scuffs on the phone itself after withstanding a drop. The case is durable and feels good in your hand while not being chunky like the OtterBox defender yet offering a good amount of protection and durability like the symmetry line would. It’s the best of both worlds and after having this case on my phone for over a year (one year 3 months to be specific) I’m satisfied and I feel like I’ve gotten my moneys worth. My only feedback is if you don’t like standing or seeing dirt stains, don’t buy a light color. Mines seen better days but I don’t mind it as I’m constantly switching back and forth between my phone and a shopping scanner. Would I buy this product again? Absolutely in a heartbeat, I’ve tested pretty much all cases the OtterBox line has and this one is by far my favorite.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best product that Best Buy sells for phones, I just wish that they sold the waterproof one. The good thing about this product is that when something breaks on it, you can go to the OtterBox warranty and submit a claim and get a brand new one for free. All you have to pay is $12 shipping. Make sure that you follow the instructions and take a picture of the old case next to a post of the date.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Best IPhone Case for iPhone 14 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The perfect case for the iPhone 14 pro max. Otter box improved the case compared to the 12 pro max I had. Even thinner and without the deep bezel on top. The whole screen edges are still covered but with a flap edge. The camera cutout has improved rubber material for damage with drops. Compared to plastic on previous year models. Same with the back of the case the material is significantly improved so it’s doesn’t scratch like previous XT case models. Only case you will need.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome light weight case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and slim design! Light weight phone case that protects your phone!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterRox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is one of my favorites!!! Have used them since my first iPhone and forever will!!! With my job, this protects my phone so well!! Also always appreciate when there’s more color options!!

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Best case I’ve owned

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, I went through a few different ones before landing on this one for my 14 pro max. Slimmest OtterBox I’ve owned and still provides great protection, MagSafe is strong. People complain about the install being difficult but it seriously was not nearly as hard as it was hyped up to be in the comments. Great case overall, would recommend!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional and Good Looks

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case to replace an older Otterbox case that I had. I like the overall design, and the functionality wtih MagSafe. I can use this case on my wireless charger in my vehicle. Its well made.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    dont expect it to save your phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently purchased the OtterBox Defender Series Pro XT MagSafe case for my iPhone 14 Pro Max, and I have mixed feelings after using it. I love the design and how snugly it fits around my phone, and the added protection provides me with some peace of mind. However, I was really disappointed when the back glass of my phone shattered after a drop from just waist height—about 5 feet. It landed flat on its back, and I expected the case to offer better protection given its reputation. Thankfully, I had purchased the AppleCare+ protection plan for my phone, so fixing it wasn’t too difficult. While the front of the phone remained fine, the damage to the back glass was frustrating, especially since I believed I was taking strong precautions with this case. I appreciate the build quality and look of the OtterBox, but, in this instance, the protection didn’t meet my expectations. Overall, I think it might still be a decent choice for light protection, but it’s not as indestructible as I had hoped for serious drops. Just something to keep in mind if you’re considering it!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case. OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Phone Case Review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter Box Defender Series Pro XT case fits perfectly and functions great, along with great looks. I drop my phone often and it protects it well. I am pleased with the purchase of this phone case and would definitely recommend it to others.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still use the case it has lasted a long time and sleek

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very good quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Greatest otter box I’ve gotten and one of the thinnest otter box you can get right, and keeps the phone safe drop my phone all the time at work. Not one scratch or crack just case no screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone free of cracks, which is ideal for any case you purchase. Super easy to put on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    10/10 phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Very durable. I have dropped my phone to a of times and this thing protects it from even the slightest scratch or knick. And it’s very light and thin and small. Not bulky at all.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Great

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good phone protection and sleek and stylish... Good grip also

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this for just over a year, it’s been dropped many times and has still held up well by protecting my phone. Some small cracks are on the bottom but otherwise it’s done its job.

    I would recommend this to a friend
  • Pros mentioned:
    Grip, Protection

    Rated 5 out of 5 stars

    Amazing and protective case for iPhone 14 Pro Max!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case has been wondrous at doing what it is for! I love the density as it reassures me that my phone will ba safe from a lot more than it would without the case! The sides are grippy and the case is easy to hold, it provides a lip above the display and is amazing at protecting the phone in general.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, not too heavy or bulky, nice design and protection

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Protected all way around

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really nice case. I purchased it for my new iPhone. It was a little difficult to get it on at first, but once I got it on it was a nice and snug fit. I definitely feel that my phone is well protected and would highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    A Very Good Case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an excellent case. It is not as bulky as some OtterBox cases but still provides excellent protection, especially around the edges of the screen. This has been a problem area on some of my past cases. A very good option for those seeking a bit more protection!

    I would recommend this to a friend
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