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Customer Ratings & Reviews

Your price for this item is $13.99
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The comparable value price is $69.99

Customer reviews

Rating 4.7 out of 5 stars with 1071 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers value the Defender Series Pro XT MagSafe Hard Shell's excellent protection and secure fit for their Apple iPhone 14 Pro Max. Many appreciate the case's high quality, strong MagSafe functionality, and grippy design, although some find it challenging to install. While some consider the case a bit bulky or expensive, the positive feedback on protection and MagSafe outweighs these concerns for most users.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 49 Showing 961-980 of 1,071 reviews
  • Rated 3 out of 5 stars

    Otter IPhone cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very hard to get on the phone. Returned the item for another brand. I have bought Otters for previous phones, but this one for IPhone 14 Promax was too tight.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s amazing I’ve dropped my a few times already, there was no damages.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    I’m so happy

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not disappointed to have bought this product at best buy

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Stephanie! We are so glad you are enjoying your Defender Pro XT Series case! Please reach out to our CS Team by phone or via chat if we may answer any questions about the case, or help with any needs that arise! OtterBox

  • Cons mentioned:
    Bulk, Price

    Rated 1 out of 5 stars

    Cheap

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulky and seems cheap but it is pricey prefer commuter.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that your adventure to try the Defender Series Pro XT was not all you had hoped it would be! The Defender Pro XT was specially designed to be less bulky than the Defender or Defender Pro Series case. The great news is that we absolutely have some amazing Commuter Series cases available for the iPhone 14 Pro Max device! OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits fine. Works with my aftermarket screen protector.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case fits fine. Works with my aftermarket screen protector.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A bit time consuming to put on but it works and feels great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    So so protection

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its has so so protection. Phone been dropped and glass cracked. Thankfully we had additional protection on that as well.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We apologize that you had that experience. If you would like to utilize our amazing warranty to replace your case after that drop event, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great case!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great protection! fits my iphone 12 pro max just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Elite protection

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best cases you can own to protect your new iPhone, it’s cost is inline with other case of this quality easy to operate you only need a shield for the front. I always purchase this case for every new phone I own never once have my phone been damaged.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, very sturdy and protects the phone very well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice item

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid item. Works Great and fits nicely. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid item. Works Great and fits nicely. I like it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Amazing iPhone case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing iPhone case, a lot of protection and feels safe.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product i still own it, i strong recommend it

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Defender case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my expensive iPhone 14 Pro Max

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for my phone, covers it very well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits my iPhone Pro max and is great…………………………..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Drains battery

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice and expensive case for my iPhone but ever since i put this case on my battery drains faster.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      It's really odd that you'd be noticing any difference in battery consumption while using the Defender Series Pro XT case. Have you experimented at all with other cases or with your awesome new iPhone 14 Pro Max uncovered?

      Neither the magnetic array or the plastic and synthetic rubber components would be drawing power off of your device, so we're just as surprised as you that something seems amiss. It might be worth a trip to your local Apple store just to make sure there's nothing going on with the device itself.

      Please feel welcome to give our friendly Otters a call at 1-855-688-7269 if we can be of any further assistance, and we'll always be happy to help.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Too Slick...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish it wasn't as slick as it is! Little more rubbery grip like Speck would be Great!

    No, I would not recommend this to a friend