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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1077 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Defender Series Pro XT MagSafe Hard Shell for Apple iPhone 14 Pro Max, highlighting its excellent protection, perfect fit, and high-quality construction. The strong MagSafe magnets and grippy texture are also appreciated, along with its appealing design. However, some customers have noted challenges with the ease of use, installation, bulkiness, price, and compatibility with screen protectors.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 6 Showing 101-120 of 1,077 reviews
  • Rated 5 out of 5 stars

    Awesome product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best product that Best Buy sells for phones, I just wish that they sold the waterproof one. The good thing about this product is that when something breaks on it, you can go to the OtterBox warranty and submit a claim and get a brand new one for free. All you have to pay is $12 shipping. Make sure that you follow the instructions and take a picture of the old case next to a post of the date.

    I would recommend this to a friend
  • Cons mentioned:
    Installation

    Rated 5 out of 5 stars

    A Well Built Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m usually more of a Dbrand guy, but decided to give Otterbox a try. This case in particular has magnets built in, which is great because I have a ton of MagSafe chargers. The magnets are pretty strong and easily hold onto my dashboard mount while going over potholes and tight turns. The charging-port cover is nice to have, but can be a little finicky if you’ve got gloves on. The only real issue I had was putting on the case. It takes some real pressure to wrap the outer rubber layer onto the groove of the inner plastic shell and I really thought something was going to break. Thankfully, nothing happened and it’s been smooth sailing since then.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Good value

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product from Otterbox. A bit challenging to get on but overall a good value so you can protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Installation

    Rated 4 out of 5 stars

    Difficult install but nice protection.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case provides excellent protection for my iPhone. It is difficult to install but after watching a video or 2 and fighting with it for a few minutes, I was able to get it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Defender

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is the best! I've used the defender Series for years for our different cells phones and we have never had a damaged cell phone. I love the guarantee as well. They stand by their product.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe, Protection

    Rated 5 out of 5 stars

    Awsome

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case. Protects the phone and camera lens very well. Also has the magnets in it for the magsafe charging. Even though it does not come with the belt clip holster you can get it free with a code in the box.

    I would recommend this to a friend
  • Pros mentioned:
    Grip
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Classy and strong

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Hard to install the first time but very grippy and stylish. Also it doesn’t attract dust like other phone cases.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Durable

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable case, I work in the oil patch and this case is a game changer.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Stylish and Tough Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was a little unsure about this case since it has a different design than typical, opaque Otterbox Defender cases. However, it's as tough as they come and allows me to show off my new phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it for my daughter and believe me it’s a lifesaver. She has been throwing her phone on the ground multiple times and this cover withstands every obstacle. Her phone still looks brand new thanks do the best ever phone protector that does what it says. I would love to buy mine too. I would recommend this to anyone who wants to add life to their phones.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Keeps phone free of cracks, which is ideal for any case you purchase. Super easy to put on the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Same brand quality but less bulk!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case it is not as bulky as before but just as effective. While I have seems some brands rate higher from time to time none are as consistent as this one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Top-Notch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case. Its sleek but yet very protective. I highly recommend. It does take alittle time to put on, but once its on you dont have to take it off ever again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not only has this case been through hell, but it still looks brand new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely a great product. Dropped my phone a couple times and never had issues! A little hard to get off the phone but that's kind of the point so I am happy with it!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Superior ptotection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only used OtterBox cases to protect my iPhone. This case works perfectly with my portable MagSafe charger. I’ve already dropped my phone several times and phone is still intact.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Amazing case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is just as protective as my old pelican case, but it’s not as bulky. This makes it easier to fit in my pocket and carry around day to day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Honest review

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels good in the hands, lightweight, not bulky. Overall a great case from otterbox. The MagSafe feature in the back makes it ideal for wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Unbreakable

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice comfortable and fits perfectly to my phone. Every times hits the floor in not worry about it no more

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case works excellent! It really protects the whole phone, little hard to put on but after a few minutes everything is good and safe.

    I would recommend this to a friend
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