Customer Ratings & Reviews
- Model:
- 78-80218
- SKU:
- 6512635
Rating by feature
- Value
Rating 4.7 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers love the Fast Charge 20W USB-C Wall Charger's affordable price and ease of use. Many appreciate its USB-C compatibility and sleek design. A few customers noted that the charger is somewhat large. Overall, the positive feedback on price, usability, and compatibility outweighs the minor concerns about size.
This summary was generated by AI based on customer reviews.
Great purchase
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Charges super fast. Great purchase. Need to purchase another.
I would recommend this to a friendGreat ultra fast charging block
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great charger block. Helps me "super fast charge" my s23 ultra.
I would recommend this to a friendThis charger is amazing!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The only thing i dislike about this item is the folding part of the box
I would recommend this to a friendDon't buy anything OtterBox.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It keep on disconnecting and reconnecting every 10 minutes. At first i thought it was the cord so i bought a new cord amd it still keep disconnecting.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you are experiencing a connection issue with this charger. We have a great CS Team and we are most happy to help you out with this. Please give us a call at 1-855-688-7269.
- Pros mentioned:Charging speed
Works so good have to get one for the kids!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My kids need one now so they can fast charge their stuff! Works better than most fast chargers out there.
I would recommend this to a friend - Pros mentioned:Ease of use
Nice
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built and great price. Easy to use and looks good
I would recommend this to a friend - Pros mentioned:Price
Great
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good product for a pretty good price! Check it out.
I would recommend this to a friend OK Charger
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not much to say really--you plug it in and it works
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Thanks for taking the time to share your thoughts on the Fast Charge USB-C Wall Charger with us. We're happy to hear that product has been working well for you so far. Please don't hesitate to give our customer service team a buzz at 1-855-688-7269 with any questions or concerns.
Best,
OtterBox Customer Support
iphone update wont support this model
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was great while it lasted. Accidentally updated my iphone to 16.3.1 and this charging brick will not work any more. I tried all possible solutions but my other brands are working just fine, except this one. Definitely something OTTERBOX has to look into.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're very sorry to learn about any inconvenience you've experienced with the Fast Charge Wall Charger. This is very surprising to hear though. Have you tried using a different charging cable with this Wall Charger to see if that would work? A software update for your device shouldn't be affecting our product like that. However, we'd like to try and get to the bottom of this for you. Please give our CS team a call at 1-855-688-7269 and they'd be more than happy to troubleshoot things with you further in order to find the best path forward.
Kindly,
OtterBox Customer Support
Fast Charger
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter box products are the best. Works like a charm with my new iPhone 14.
I would recommend this to a friendStopped charging after 1 month
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Stopped charging exactly 5 days after the return window expired. Unfortunately have to keep the broken charger now. I've tried 2 different lightning cables, and multiple USB-C to USB-C cables on iphones and tables, and laptops, but it stops charging 1 second after being connected.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are very sorry to hear this has happened to your wall charger. This is truly unexpected, and we do have an amazing warranty. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
No bueno
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Defective item, would not charge at all. I replaced the cable and then it had me thinking it was my wall outlet that was defective until I tried every outlet possible.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! For the most efficient solution, we would encourage you to do an exchange at the place of purchase since the item referenced is brand new. Should we be able to assist in any way, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Doesn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not work. My phone will constantly switch between charging and not charging since the day I purchased it. Probably just a faulty one but I will not be purchasing another.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear of the issue you are experiencing with your wall charger. We have an amazing warranty, and we would be most happy to help you with a new charger under warranty replacement. Please give our CS Team a call at 1-855-688-7269 so we may help with this!
Its okay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price you pay i expect faster charging time. Its a good solid product however its not anything special.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect this OtterBox Fast Charge wall charger to help keep things amped up at a fairly rapid clip, and we're sorry that you're feeling a bit lukewarm about its performance. Feel free to give our friendly Otters a call at 1-855-688-7269, and we'll be glad to help figure out if it's doing its thing as intended, or if we need to work through some troubleshooting or even get a brand-new warranty replacement in the works.
Best,
OtterBox Customer Support
Previously purchased sold as new
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Don’t no I have to return it because it was previously purchased
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We're very sorry to learn about your experience with the Fast Charge Wall Charger. We're not positive about what exactly went on here, but we're confident our friends at Best Buy will be able to sort things right out for you. Please don't hesitate to give our customer service team a ring at 1-855-688-7269 if you have any other questions, concerns, or if we can be of any additional help to you.
Kindly,
OtterBox Customer Support
Wouldnt reccommend
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Came with a disclaimer stating product may not work, and guess what the box doesnt work. Says it may accept any and all interfierance and they arent liable for improper results
No, I would not recommend this to a friend
