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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

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85%
would recommend
to a friend

Customers are saying

Customers are satisfied with the Otter + Pop Defender Series Case's quality and the excellent protection it provides for their Apple iPhone 7 Plus and 8 Plus. Positive feedback highlights the case's durability and the convenient integration of the PopSocket. Many users feel confident in the case's ability to safeguard their phones from damage. The overall experience has been overwhelmingly positive.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best way to protect a phone!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Using a Pop Socket used to mean hoping it would stay attached to the protection of a phone case. I heard suggestions of gluing it on, but that was too permanent. Love the new case that I bought for my daughter. She gets the best protection, a Pop Socket that can be removed for wireless charging, and the ability to change the Pop Socket to a different design. Too bad it is not available for my phone type! But it is a new product, so I bet that will change soon.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great Protection & Cool Surprise!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a case and heard great reviews about Otterbox cases. So it was a no brainer to choose this beautiful case! After my purchase I noticed the pop socket feature when the mobile employee installed my new case on! Love the combo Love BestBuy Mobile assortment keep the new stuff a coming!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Love love

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case and love the color!! It’s everyrhing I wanted and more

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    GREAT CASE!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover has saved my bacon many times. I am clumsy and drop my phone constantly. Love this case! A must buy!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always wanted one of these. And bit the bullet and bought one at full price. But seriously no complaints here. I am sooo happy I did! Absolutely love this phone case!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Exactly what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Regular popsockets don’t hold onto my cases so this just made it convenient and I like it. I can still swap out other popsockets too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty sturdy

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this to provide extra cushion for my son’s phone!! Super cute color, sturdy and Works like a charm so far!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No complaints!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case so far. Love the built in pop socket. No complaints from this mother of three.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great iPhone accessory!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the otter box that has a pop up that comes with it. Very nice.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Another Great Otterbox Product

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would be able to give 5 ⭐️s if the pop socket was not slick when the phone is set on it.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're not loving your Otter + Pop Defender Series case. We'll be sure to pass your thoughts about the PopSocket being slippery passed along to our design team! If you run into any other issues with your case, please don't hesitate to give us a ring at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Decent Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a decent and sturdy case which this does the job

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, John!

      We're glad to hear that your Otter + Pop is doing the job it's supposed to! If there's anything keeping this from being a 5-star experience, please give us a ring at 1-855-688-7269, and we'll do our best to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Ingenious Combo Case-Pop Socket

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Built-in Pop Socket ingenious for one handed phone use!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    The pop socket is worthless

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pop socket is off center just enough you can't tilt up the phone on it's side. It keeps falling over. The description claims you can do this. I would not have spent the extra money for the pop socket due to this. Thanks for poor design.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you're having trouble with your Otter + Pop Defender Series case. We usually suggest pulling out the PopTop all the way, then pushing down one side. This allows you to use the side that's still popped out as the stand for your phone.If you're still having trouble with that, give us a ring at 1-855-688-7269, and we can get you taken care of!

      Best,
      OtterBox Customer Service Team OtterBox

  • Customer reviews from otterbox.com

    User rating, 4 out of 5 stars with 56 reviews on otterbox.com.

    See all otterbox.com reviews
    otterbox.com
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