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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

87%would recommend to a friend

Customers are saying

Customers are satisfied with the Otter + Pop phone case's protection, Pop Socket functionality, and ease of use. Many appreciate the case's design and the improved grip it provides, making the phone easier to handle. However, some users experienced issues with wireless charging due to the Pop Socket. A few customers also noted that the case added some bulk to the phone.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 193 reviews
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    My Best Buy iPhone cover.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone cover has been excellent for my phone. It is both durable and sleek. I am able to position it in various locations due to its ingrained stand. It stands out over other phone covers and I appreciate the black design. I recommend it for iPhone 12 users. Thank you Best Buy for selling this item.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    I need one of these for basically everything

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Welcome to iPhone Droppers Anonymous. This is a safe place to admit that - though you are willing to spend $1300 on a tiny computer that fits in your hand - you are not willing to take the necessary steps to keep said item in your hand. Do you find that your phone occasionally flies across the room? Falls onto the concrete? Gets kicked across a tile floor? Well, you are in the right place, my friend. Buy this thing immediately. It has saved me from destroying my phone COUNTLESS times. It’s unobtrusive, protects like a champ, and made me realize why people like pop sockets so much.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    Otterbox Pop-socket IPhone 12/12 Pro

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky as the older Otterbox. The pop-socket feature makes gripping the phone easier and helps to prop the phone up. I bought it for a IPhone 12 Pro on a special and I haven’t had any problems with it so far. It enhances the phone’s look while protecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case fits perfectly on my phone, fits great into my back pocket and not too bulky. The built in pop socket is super convenient and great for safe handling of the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Pop socket

    Rated 5 out of 5 stars

    Love this case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love this case! Typically I find otterbox cases to be bulky, but this one is perfectly sleek. The built in pop socket is an awesome addition!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Good case with pop socket integration

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went through a couple cases with the iPhone 12 Pro but couldn’t find one that I liked with the pop socket. I saw that Otterbox had a case with the pop socket integration so I went for it. I like the design and the functionality of the case. The pop socket doesn’t sit flush but better than it bulging out like a normal case with a pop socket. Only thing I don’t like is, that I wish there were thin rubber grips or something on the side of the case. Sometimes I feel like it could slip out of my hand. Also the case is super tight fit. Fair warning that it’ll take some time to fit the phone in it.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket

    Rated 5 out of 5 stars

    OtterBox pop socket cell phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is an outstanding case love the built-in pop socket! The pop socket feature makes it so easy to hold and keeps it from slipping through your grasp!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otterbox Pop Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. Sleek design but heavy duty enough to protect my phone from the multiple falls it experiences daily

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son love this case and it has protected his phone well. the integrated pop socket is the best.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    Otter

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can’t say enough out the Otter box cases! They have saved our phones many times. Love the built in pop socket. Very convenient!

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Recommend this case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s easy to hold. Comfortable and slim. So far, it protects my phone very well. The pop out is why I chose this case.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Pop socket

    Rated 5 out of 5 stars

    Love this case.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. Feels good in the hand and the built in popsocket makes a big difference when Taking video or a picture.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has been a wonderful case. It protects my phone and, with the built-in pop socket, makes it easy to hold.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Excellent phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for I phone 12 , very sturdy and protecting the phone well , highly recommend this case .

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Dropped it twice on my run, and it withstood.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, it was easy to install and definitely durable; case in point went on a trail run with it and dropped it several times just to test durability and both the case and phone are in exact same condition from out of the box.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Good product, even better delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter box is appropriately tight around the phone and feels sturdy. I'd take .5 off because there is less space under the pop socket because of how it is set inside the case. I miss having that extra bit of space; however, I'm still really comfortable with this case as is. Also, I ordered this online and selected the "Next day" delivery option. It was delivered to me by a Geek Squad van about four hours after I ordered it. It was amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket

    Rated 5 out of 5 stars

    Pop socket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! Drop resistant, light, and the pop socket is a great addition.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket

    Rated 5 out of 5 stars

    Sturdy and doesn’t catch on pocket.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the otter box with built in pop socket. The otter box is sturdy as they always are. The pop socket sits flush when closed so it never catches on my pocket like the add on pop sockets do. So I can toss my phone in my pocket in milliseconds unlike the attachable ones. Seems like I was always catching the attachable ones and fumbling to get my phone in my pocket, pants or shirt. Love this product.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    She loves it

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Girl friend loves this case. Keeps her phone safe and the pop socket is nice and sturdy.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection

    Rated 5 out of 5 stars

    Works as expected.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Love the built it pop socket. I have dropped my phone a couple times & no damage.

    I would recommend this to a friend
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