Customer Ratings & Reviews
- Model:
- 77-65484
- SKU:
- 6422368
Rating by feature
- Value
Rating 3.4 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 3.7 out of 5 stars
Customers are saying
Customers are impressed with the Otter + Pop Series case's protective qualities and how well it fits the iPhone 12 Pro Max. Many appreciate the ease of use and high-quality materials. However, some users experienced issues with the pop socket's durability and placement, and the case's interference with wireless charging capabilities was also a common concern.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Love it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it I have been otter box for long time and I know there’s nothing like otter box case. Its protection all over 360 angels of your phone so there’s no doubt about it.
I would recommend this to a friend - Pros mentioned:Case quality
Great case
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best case I ever gotten. Even though after a few months the pop socket broke but I was able to go through the outer box warranty to get a new one
I would recommend this to a friend - Pros mentioned:Ease of use
Great Case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Live the pop socket case! I first bought it with my 11 pro max and it made holding the phone so much easier, so I new I was getting it for the 12 pro max
I would recommend this to a friend - Pros mentioned:Fit
Otter Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works and fits great! Although when in a phone holder, mine specifically, it pushes in on the sides and you can’t use it! You have to loosen it up!
I would recommend this to a friend - Pros mentioned:Protection
Great case
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this little case. I’ve dropped my phone slot and no damage. And love the little pop socket addition
I would recommend this to a friend - Pros mentioned:Protection
Must buy
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this case. Otterbox never fails to disappoint. Buy it if you want protection & not decorative.
I would recommend this to a friend - Pros mentioned:Protection
Love this case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case with great protection! Love that I can change my pop socket out if I wanted to
I would recommend this to a friend - Pros mentioned:Case quality
Review
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great Product ! Slick Phone Case & Excellent Quality Of Headphones is
I would recommend this to a friend - Pros mentioned:Case quality
Pop socket
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome case would definitely recommend this case works great
I would recommend this to a friend - Pros mentioned:Protection
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent case. Does a great job protecting the phone
I would recommend this to a friend Durable but
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love it for its durability. Hate it when I need to take it off, because I forgot to put in my SIM card. It nearly impossible.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Elli!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Good case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is good because I can use a different pop socket.
I would recommend this to a friendAwesome, but difficult to remove
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Built in pop socket is awesome. Super durable case too. Only downside is it’s pretty difficult to take off. Best way I’ve found is to push out by the camera bump then unpeel the edge as you go around.
I would recommend this to a friendGreat Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've always used OtterBox products, and I really like this case. I like pop sockets, but I don't like them sticking out. This case takes care of that.
I would recommend this to a friendI’d Keep Looking
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a decent case but the exterior is very slippery so it tends to slide very easily making it easy to drop your phone. I like the pop socket feature built in but the case should be textured a little.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've had some trouble keeping a handle on your iPhone while it's covered for safekeeping by the Otter + Pop Series case. We actually went with that smooth finish in order to aid in the retrieval of one's device from pockets and such, but we'll definitely share your concerns with our design team for their reference going forward. In the meantime, feel free to touch base at 1-855-688-7269 if we can be of any further assistance and we'll always be happy to help!
Best,
OtterBox Customer Service Team
Great!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love otter box with a pop socket! It is amazing and can charge through the case.
I would recommend this to a friendDurable case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Convenient that pop socket is attached to it, just a little tough to get the phone in and out.
I would recommend this to a friendPop socket case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Perfect phone case for those who want the combination of pop socket included.
I would recommend this to a friendEXCELLENT
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.EXCELLENT PRODUCT. A MUST HAVE FOR ANY IPHONE USER
I would recommend this to a friendDon’t buy for the 12 max
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Returned as the phones to heavy and won’t support while trying to stand it up.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Jason!
We're sorry to hear that you were having trouble with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. We hope you choose to give us another shot in the future!
Best,
OtterBox Customer Service Team