Customer Ratings & Reviews
- Model:
- 77-64184
- SKU:
- 6403231
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 4.6 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers highly value the built-in Pop Socket, the level of protection, and the snug fit of the Otter + Pop Symmetry Series Case for Samsung Galaxy S20+ and S20+ 5G. The case is also praised for its quality, ease of use, and improved grip, with some users appreciating its lighter weight compared to other Otterbox models. However, some customers have reported issues with wireless charging and consider the price to be a bit high.
This summary was generated by AI based on customer reviews.
Great combo
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love both these brands & happy they put them together. Great price, too!
I would recommend this to a friendBest Buy The Place.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was quick and they new what they were doing. Great Job! I will be back again!
I would recommend this to a friendGreat product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good product. Works just as described. Would definitely recommend.
I would recommend this to a friendVery good
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my wife. She likes it very much. Get one...
I would recommend this to a friend- Cons mentioned:Wireless charging
False wireless charging claim.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Documentation claimed to be compatible with wireless chargers. It is not. Multiple chargers tested, none functioned. Besides that its a generic case with pop style finger retention.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Mike!
We're sorry to hear about your disappointment with your Defender Series Pro! While that case is designed to be compatible with Qi charging, some charging pads tend to perform better with our cases than others. Additionally, we've seen the best charging experience with OtterBox Power options. If you run into any other issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Great case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love that the finger thingy pops out easy and can use it with or without
I would recommend this to a friendGood case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Well built case that offers great protection for my phone
I would recommend this to a friendJust what you think
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is exactly what you think it'll be. I can't complain
I would recommend this to a friendPerfect fit
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I LOVE IT... I WILL HIGHLY RECOMMEND IT. NO PROBLEMS
I would recommend this to a friendgreat
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect placement of pop socket on the back of the case
I would recommend this to a friendGreat outer Box
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like this outer Box With the Case and pop tops
I would recommend this to a friendOtter + Pop is AWESOME!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really like my new case, works well with each other
I would recommend this to a friendBuilt-in popsocket
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ithe popsocket isright in the middle so it makes the phone unbalanced when using a popsocket clip because the phone is a bit top heay.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any frustration with your Otter + Pop Symmetry Series case! We appreciate the feedback about your troubles with that clip, and we'll be sure to let our engineers know about your experience! If you run into any other issues with your OtterBox, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Pop it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The pop-it is indented and doesn't pop out far enough to hold it comfortably nor enough to use as a lean-to
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the issues you're having with your Otter + Pop Symmetry Series case! We appreciate your feedback about the recessed PopTop, and we'll be sure to get it passed up the ladder to our design team. As for that stand feature, we usually suggest pulling the PopTop all the way out, then pushing down one side. This allows you to use the side that's still popped out as the stand for your phone. If you run into any other issues with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
- Cons mentioned:Wireless charging
Does not wireless charge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this case for the Samsung S20+ 5G and the package says it will wireless charge with the case on but it does not. I've tried with a flat wireless charger and a stand up one, both Samsung brand and the phone will not charge with that specific case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Carrie!
We're sorry to hear about the difficulty you've been having wireless charging your Otter + Pop Symmetry Series case! You may find the best charging experience after removing the PopTop while charging. Additionally, some chargers will perform better than others, so using a different charging base with your case may improve your experience.
Best,
OtterBox Customer Service Team
Not too good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I did not like having to go to the back door and waiting almost 2 hours
I would recommend this to a friendokay
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.it is okay. definitely not like the other otter box.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Ann!
We're sorry to hear that your Otter + Pop Symmetry Series case didn't live up to your expectations! We'd love to hear more detailed feedback about your experience, so we know where we fell short. Feel free to call us at 1-855-688-7269 to share your thoughts with our Customer Service Otters!
Best,
OtterBox Customer Service Team
I looked at this but didn't buy it.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This product did not meet my expectations so I selected another product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello!
We're sorry to hear that you didn't love your Otter + Pop Symmetry Series case! We'd love to hear your feedback about your OtterBox. Reach out to us through the link below, so we can pass your thoughts up the ladder to our design team.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Wireless charging
This wasn't for me
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Some people might like it but I don't like it because it don't have a protector over the charger port but if you're not worried about that then you probably like this phone case
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case. If you're looking for a case with port covers, we'd suggest checking out our Defender Series case here: https://www.bestbuy.com/site/otterbox-defender-series-pro-case-for-samsung-galaxy-s20-5g-black/6397622.p?skuId=6397622
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
Expensive case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For the price this case is too expensive! Not worth it!! The case is very very slim. I regret purchasing it!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Symmetry Series case. That case is designed for those looking for a sleek, pocket-friendly case design. Keep in mind, that case has been through hundreds of hours of design testing to ensure it will live up to the beating of your everyday life. If you're looking for a case that's a bit more robust, we'd suggest taking a look at the Defender Series Pro case here: https://www.bestbuy.com/site/otterbox-defender-series-pro-case-for-samsung-galaxy-s20-5g-black/6397622.p?skuId=6397622
Best,
OtterBox Customer Service Team