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Customer Ratings & Reviews

Customer reviews

Rating 3.8 out of 5 stars with 98 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers often highlight the OtterGrip Symmetry Series case's excellent protection and attractive design. Many appreciate its lightweight feel and precise fit for the iPhone 14 Pro, while also noting the functionality of MagSafe compatibility. However, some users experienced issues with the integrated grip's durability and ease of use, and a few felt the price point could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 98 reviews
  • Rated 4 out of 5 stars

    Iphone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iphone case for the price. With the buit in pog that doesnt get in the way of wireless charging

    I would recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Covers phone, protects edge from damage, feels light, wife very happy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is not edible

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s comfortable and durable worth the purchase. I like turtles

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    otter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy case grab. Clean looks cute. flat pt socket is good

    I would recommend this to a friend
  • Cons mentioned:
    Pop socket

    Rated 2 out of 5 stars

    Flimsy

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The pop socket broke within a month. Very cheap piece of material holding it together.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, Angela! We’re so sorry to hear about the trouble with the OtterGrip portion of your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this, as we have a great warranty and we would be most happy to get you into a new case! OtterBox

  • Rated 4 out of 5 stars

    Great case ……

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case construction is excellent, per normal. Just wish the pop up was a little more rigid

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Well made. Pull out piece could be better.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was okay. Solid construction. I assumed the piece in the back would allow you to balance the phone like a pop socket to watch movies and streaming on your phone. It’s only for holding your phone.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great finger grip and MagSafe compatible

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this case. She loves the finger grip and it works perfectly with our MagSafe home charger and car MagSafe charger. It has discolored a bit but once it gets bad enough otterbox warranty will replace it for $9 so for us it’s worth it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    It’s cute!

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Everyone tells me it looks so cute on my phone.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Beware potential buyers

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally this brand have great. This is not one of them. The retactable piece break easily. Only lasted 3 days.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Cons mentioned:
    Pop socket

    Rated 1 out of 5 stars

    Would not buy again

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a very good case and the “pop” feature on the back of the case broke almost immediately after buying a using it

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Otter unbelievable!!!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works like a champ hopefully it does what it was designed for.

    I would recommend this to a friend
  • Cons mentioned:
    Grip
    Best Buy Employee

    Rated 1 out of 5 stars

    Stick to the PopSockets!

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Honestly, the back attatchment piece is not very sturdy, and I realized PopSockets are much better in grip improvement and overall protection. Stick to the PopSocket! A worker who was very kind and wearing a cape told me that PopSockets are great, and i stand behind him!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! Thanks so much for taking the time to share your thoughts on the OtterGrip Symmetry Series case with us. Although the grip may seem a bit thin, we've thoroughly tested that piece to ensure its durability while providing a sleek feel that allows the grip to press flat into the case. We sincerely appreciate your feedback on the OtterGrip though and we'll be sure to pass it along to our design team on your behalf. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or concerns.

      Warm regards,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Helpful to pop out the hand holder. It aides in holding the phone and helps when your hand feels fatigued.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quality case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great feel. Not too slippery and not too grippy. Dont use the pop socket as much as I thought but its flush so it doesnt bother me

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gram47

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Makes the phone look real classy and cute. Had them before they’re worth buying.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Otter Box iPhone14

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Volume buttons don’t even press down on the phone. Can’t hardly use the vibrate/loud switch.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear that you experienced an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 5 out of 5 stars

    Phone Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    comfortable to hold, impact resistant, built in 'pop-socket' for easy carrying.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great overall durable case! Does not damage easily.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    RETRACTABLE LOOP!!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BEST PHONE COVER with RETRACTABLE LOOP!!! I'm hoping that they will make this model for the other size iPhones as well!!!!!

    I would recommend this to a friend
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