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Customer Ratings & Reviews

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Customer reviews

Rating 3.8 out of 5 stars with 98 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 3.9 out of 5 stars

  • Ease of Use

    Rating 4.2 out of 5 stars

Pros mentioned filter

Cons mentioned filter

70%would recommend to a friend

Customers are saying

Customers often highlight the OtterGrip Symmetry Series case's excellent protection and attractive design. Many appreciate its lightweight feel and precise fit for the iPhone 14 Pro, while also noting the functionality of MagSafe compatibility. However, some users experienced issues with the integrated grip's durability and ease of use, and a few felt the price point could be improved.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 98 reviews
  • Pros mentioned:
    Fit, Weight

    Rated 5 out of 5 stars

    New iPhone, new case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fit the new phone perfect love the way its lightweight and doesn't interfere with the magnets.

    I would recommend this to a friend
  • Cons mentioned:
    Pop socket

    Rated 4 out of 5 stars

    Pretty good. Not perfect.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox is a great brand. This particular model wasn't my favorite. The imbedded "pop socket" wasn't as easy to use as I thought it would be.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Functional

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute and I like the gripper I think this case is also very protective in the event I drop my phone!

    I would recommend this to a friend
  • Cons mentioned:
    Pop socket

    Rated 4 out of 5 stars

    Good Buy

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case! The pop out part is a little weaker than I would prefer but still good!

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Best case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably the best phone case on the market for this style of phone! It's has everything you need without additional accessories.

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Perfect iPhone 14 Pro case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a perfect case by OtterBox! Phone feels protected without feeling bulky. Texture makes my phone easy to grip and I’m not concerned with it slipping out of my hand. The best feature is the integrated grip on the back that presses flat and it’s still MagSafe!! I have 2 different colors because I love it so much!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, not perfect but great product!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great phone case, just wished the functionality of the pop socket worked a bit better. Great product nonetheless! I would definitely recommend.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case the grip on the back and the color is OK

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Love it but not as sturdy as a pop socket

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the color and how easy it to hold. However , the holder broke just a few months

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Shara! We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Protects well but have some flaws.

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects super good from falls, but it cracked around the area where the “holder” rests. Otterbox covers it under warranty but you have to pay for the shipping.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Wise choice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t care for the color but the case really does protect my phone very well. The built in slot on the back really helps you grip the phone more securely. I’m truly pleased with this purchase

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this case to have the finger loop while also maintaining the ability tonuse magsafe accessories and chargers. This works great, well made a d much better quality than the amazin case we previoudly had. Happy with the purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I miss this case!!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just upgraded from the 14 to the 16 Pro Max and not having this case available makes me realize how much I miss this case. Aside from any Apple branded case, this is by far the best I’ve ever used. I like having the pop out in the back to be able to hold it… better than the brand that originally invented that. Please, make this for the 16 line!

    I would recommend this to a friend
  • Cons mentioned:
    Pop socket

    Rated 3 out of 5 stars

    Nice cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    a GOOD PHONE COVER the only thing I do not like is the pop out holder, it is very fragile and hard to use.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Great choice of a case that will protect your device and provide amazing versatility in the ways you can hold and use your device. The OtterGrip Symmetry Series is designed to be flat on the back when you need it to be, and to pop out for those times when you would like to use or hold your device in a different way. Our CS Team is available to help, should any questions or concerns arise with your case in the future! 1-855-688-7269 OtterBox

  • Rated 5 out of 5 stars

    Great otterbox

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great color and love the built in holder. I like the slimmer profile with this feature. I’m used to using a pop socket which always got caught on a pocket or on something else.

    I would recommend this to a friend
  • Cons mentioned:
    Pop socket
    Best Buy Employee

    Rated 3 out of 5 stars

    Ok case

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    Best Buy Employee
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case but the holder part broke which is unfortunate. Likely will get a pop socket instead

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    No bueno

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Color from other surfaces attaches to the casing and does not rub off

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Durable case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good case, lasted me 3 years and I’m very pleased with it still!

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Get it!

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is so versatile! I’m a big fan. It’s comfy to use and sleek.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Grest Case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits prefectly and it was just what I needed because of smaller hand and large phone.

    I would recommend this to a friend
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