Customer Ratings & Reviews
- Model:
- 77-89353
- SKU:
- 6528160
Rating by feature
- Value
Rating 4.1 out of 5 stars
- Quality
Rating 3.9 out of 5 stars
- Ease of Use
Rating 4.2 out of 5 stars
Customers are saying
Customers often highlight the OtterGrip Symmetry Series case's excellent protection and attractive design. Many appreciate its lightweight feel and precise fit for the iPhone 14 Pro, while also noting the functionality of MagSafe compatibility. However, some users experienced issues with the integrated grip's durability and ease of use, and a few felt the price point could be improved.
This summary was generated by AI based on customer reviews.
Disappointed
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Otter box is nice and has a finger holder, but my phone still shattered in the back after 5 months, causing problems with my phone even after it was “fixed” by Apple. I really need a new phone.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Great case ……
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Case construction is excellent, per normal. Just wish the pop up was a little more rigid
I would recommend this to a friendGreat finger grip and MagSafe compatible
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My wife loves this case. She loves the finger grip and it works perfectly with our MagSafe home charger and car MagSafe charger. It has discolored a bit but once it gets bad enough otterbox warranty will replace it for $9 so for us it’s worth it
I would recommend this to a friendWell made. Pull out piece could be better.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was okay. Solid construction. I assumed the piece in the back would allow you to balance the phone like a pop socket to watch movies and streaming on your phone. It’s only for holding your phone.
No, I would not recommend this to a friendBeware potential buyers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Normally this brand have great. This is not one of them. The retactable piece break easily. Only lasted 3 days.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this!
Cute Yet Functional
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This OtterBox phone case is a wonderful addition to my phone case selection.
I would recommend this to a friend- Cons mentioned:Pop socket
Would not buy again
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a very good case and the “pop” feature on the back of the case broke almost immediately after buying a using it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this!
Otter unbelievable!!!!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works like a champ hopefully it does what it was designed for.
I would recommend this to a friend- Cons mentioned:Grip
Stick to the PopSockets!
|Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Honestly, the back attatchment piece is not very sturdy, and I realized PopSockets are much better in grip improvement and overall protection. Stick to the PopSocket! A worker who was very kind and wearing a cape told me that PopSockets are great, and i stand behind him!
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! Thanks so much for taking the time to share your thoughts on the OtterGrip Symmetry Series case with us. Although the grip may seem a bit thin, we've thoroughly tested that piece to ensure its durability while providing a sleek feel that allows the grip to press flat into the case. We sincerely appreciate your feedback on the OtterGrip though and we'll be sure to pass it along to our design team on your behalf. Please don't hesitate to give our customer service team a call at 1-855-688-7269 with any questions or concerns.
Warm regards,
OtterBox Customer Support
Great Case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Helpful to pop out the hand holder. It aides in holding the phone and helps when your hand feels fatigued.
I would recommend this to a friendQuality case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great feel. Not too slippery and not too grippy. Dont use the pop socket as much as I thought but its flush so it doesnt bother me
I would recommend this to a friendGram47
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Makes the phone look real classy and cute. Had them before they’re worth buying.
I would recommend this to a friendOtter Box iPhone14
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Volume buttons don’t even press down on the phone. Can’t hardly use the vibrate/loud switch.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that you experienced an issue with your case! Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation!
Phone Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.comfortable to hold, impact resistant, built in 'pop-socket' for easy carrying.
I would recommend this to a friendotter box grip iphone 14
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.smooth retractable so the phone can lay flat. 360 degree rotation fits fingers well.
I would recommend this to a friendCase
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great overall durable case! Does not damage easily.
I would recommend this to a friendPhone case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My husband bought it for his phone and so far works great.
I would recommend this to a friendRETRACTABLE LOOP!!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.BEST PHONE COVER with RETRACTABLE LOOP!!! I'm hoping that they will make this model for the other size iPhones as well!!!!!
I would recommend this to a friendBroke after a few months of wear
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The phone case itself is sturdy, but the finger slot broke after a few months. Ive used Loopy cases in the past and those finger loops are much sturdier. I’ll be going back to Loopy.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced an issue with your OtterGrip Symmetry Series case. We have an amazing warranty and we would be happy to get you a new case via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
- Cons mentioned:Grip
Not for me
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Personally don’t like bc it feels slippery in my hand. Tried to return but was one day past my return window.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello, Hops! We are so sorry to hear you do not like the texture of the Symmetry Series case. Should you experience any issues with the case or should any questions arise, please feel free to give our Customer Service Team a call at 1-855-688-7269 and we are happy to help.