Customers often highlight the OtterGrip Symmetry Series case's excellent protection and attractive design. Many appreciate its lightweight feel and precise fit for the iPhone 14 Pro, while also noting the functionality of MagSafe compatibility. However, some users experienced issues with the integrated grip's durability and ease of use, and a few felt the price point could be improved.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-22 of 22 reviews
Rated 1 out of 5 stars
Decent phone case but finger holder will break
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The back of the case where you insert your fingers broke after 2 days of buying and it cost me 60$ extremely annoyed and displeased
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Oh no! We're so sorry to learn about your unfortunate experience with the OtterGrip Symmetry Series case for your iPhone 14 Pro. We know that you expect better out of your OtterBox, but this is definitely unexpected. We'd love to gather some more info from you though in order to better understand what went wrong here. Please give our friendly Otters a call at 1-855-688-7269 and they'd be more than happy to assist your further and go over your warranty replacement options with you.
Kindly, OtterBox Customer Support
Rated 1 out of 5 stars
Didnt last long
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
I thought otterbox would help protect my new phone and it didnt. The phone broke apart. I am not satisfied
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.