Customer Ratings & Reviews
- Model:
- 77-62569
- SKU:
- 6361896
to a friend
Customers are saying
Customers love the Pop Symmetry Series Case's protection and convenient PopSocket features, finding it easy to use and of high quality. However, some customers experienced issues with wireless charging compatibility and found the case to be a bit bulky or large. A few also commented on design flaws affecting balance and the price point.
This summary was generated by AI based on customer reviews.
Works as advertised
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Solid fit. Responsive when side buttons are pushed. A little hard to swap pop-socket.
I would recommend this to a friendGreat option but came broken!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great option for phone cases. the pop socket is built-in and doesn't stick out. Unfortunately, ours came with the side buttons missing, now we have to return it. It seems also that the box was previously open, so not sure if this was a used or returned item. Very disappointed
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your case arrived in less-than-new condition! That's certainly unusual. If Best Buy isn't able to get this taken care of for you, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Best case I’ve used
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is the best case I’ve ever had for all the iPhones I’ve had, I dropped my phone I don’t know how many time and not a scratch nor crack. Durable and minimal otterbox did a great job with this one.
I would recommend this to a friendloved the colors
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I had to return it because I accidentally ordered the wrong case for the phone
I would recommend this to a friendG
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was exactly what I needed it to be but above all Best buy is community customer service was absolutely amazing and whole heart warm
I would recommend this to a friendI love this phone case
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this phone case. It’s durable and the pop socket doubles as a kick stand when I’m watching YouTube. I bought a Swarovski case too and prefer this one.
I would recommend this to a friendGreat protection
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been protecting my cell phones for years with OtterBox. Have not had one phone damaged yet. I particularly like this one for the pop out stand. It works great.
I would recommend this to a friendWorks as designed
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works as designed. Pop doesn’t get in the way. Feels sturdy
I would recommend this to a friendNice phone case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My first one lasted a year before it broke, so you decide on the value. The case is great as all otter box products. The built in pop socket works well, but did break after a year of use. I liked it enough to buy another one if that counts for anything.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your last case broke! Did you know we have a great warranty? If you have issues with your case, please don't hesitate to reach out to our Customer Service Team through the link below, and we can get you a replacement case.
Contact us: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Favorite Case for IPhone
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This has been my favorite case for my iPhone. I love that the popsocket lays flat for there isn’t a weird angle, unlike the normal popsocket.
I would recommend this to a friendSolid
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good case, though not my favorite to be honest....
No, I would not recommend this to a friend- Cons mentioned:Size
Not for large hands or fingers
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's slim and made well. However, it's tough to get your fingers around the Pop. It does not come out far enough with part of it indented in the case. I returned it.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Peppy,
We're bummed to hear this Otter + Pop Symmetry Series case didn't work out for you this time around. A change in dimensions isn't on our road map, but we're always looking for ways to improve the Otter experience, so we'd be happy to pass your feedback up the ladder to our product design team for future consideration. In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269 and we'd love to chat.
Sincerely,
obcst
It’s worth it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.You get what you pay for in this case. A phone is a huge investment so why not protect that investment the best way you can.
I would recommend this to a friendOtterBox cover
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have never used a case with the Pop built it, and it works great so far. Helps make sure I don't drop my phone.
I would recommend this to a friendSolid protection for all mobiles.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fits well with all controls accessible. Pop socket adds some stability during use and helps stability for photography.
I would recommend this to a friendNice case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice good fitting durable phone case. I definitely recommend it to anyone looking for a phone case.
I would recommend this to a friendmy daughter loves this
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love how the pop socket doesn't stick out like the ones you add this is a sleek design.
I would recommend this to a friendAwesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is awesome Would recommend highly Always had an otter Never had a problem always great
I would recommend this to a friendPhone case
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My son hasn’t taken it off his phone since he put it on he loves it so much!!!
I would recommend this to a friendGreat phone protector
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This phone case is sturdy. The pop gets in the way. I may consider a kickstand for my next one
No, I would not recommend this to a friend