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Customer reviews

Rating 4.5 out of 5 stars with 102 reviews

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  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 102 reviews
  • Rated 4 out of 5 stars

    Great phone protector

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone cover , fits and protects great.Happy with purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yes

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love being able to hold the phone and the. Popsicle Built in to it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great case if you sometimes need a stand for your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case, especially with the built in pop top for my wife.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My son wanted an integrated pop socket and this fit the bill!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the simplicity of this case, I would like to see more colors.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exac what I was looking for

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this as a gift dir my son. He is really happy with it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product I recommend y flexible for taking selfie’s

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect for pockets and is very good product very very good

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rugged

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits awesome. Built in pop socket is secure and strong.

    I would recommend this to a friend
  • Cons mentioned:
    Expensive, Slippery

    Rated 1 out of 5 stars

    Very slippery!! Can’t hang on to it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had this case 1 month!! Really don’t care for it!! Hard to hang on to, slippery plastic!! Looks cheap and as for the pop socket, doesn’t work well either!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there!

      We're sorry to hear that you didn't like your Otter + Pop case! We'll be sure to get your feedback passed along to our design team. If your PopSocket isn't working because it's damaged, please give us a ring at 1-855-688-7269, and our amazing CS Otters can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the face recognition works with just picking up your phy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The..best.........

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The...best.........................................

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    A gimmick?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The concept sounds very convenient however using the actual popsocket to hold my phone is very uncomfortable. Other than that its a case so i guess it does what its supposed to do.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there, Isaiah!

      We're sorry to hear about the discomfort you've had while using your Otter + Pop Symmetry Series case! we had to recess that PopTop in the back of the case a little in order to allow it to lay flush when pushed in. This means there will be a little less room than with a standard Popsocket applied to the back of a flat case. We'll be sure to get your feedback passed up the ladder to our design team. If you run into any other issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case so far, slim design and fits in my pocket

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Great price, Great performance ok ok

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Flimsy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the idea of a swappable pop socket on the case but the case itself is NOTHING like otterbox’s usual Symmetry series cases. It seems very cheap and flimsy, and the plastic isn’t the same quality as with the other cases.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Caroline!

      We're sorry to hear that you're not loving your new Otter + Pop case! While that new Symmetry Series case may seem thinner and lighter, it's because our engineers revamped the Symmetry Series case to slim it down. That being said, our hundreds of hours of hours of testing has shown that this case is as strong as its predecessors. If you do ever have an issue with your case, it's covered under our amazing warranty, so give us a ring at 1-855-688-7269, and our awesome CS Otters can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Expensive, Fell apart

    Rated 1 out of 5 stars

    Not a goodnchoice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cheap materials Fell apart within a week of purchase

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Mark!

      We're sorry to hear that your Otter + Pop Symmetry Series case was damaged so quickly! That's certainly unusual. The good news is, we have a stellar warranty, so we're more than happy to get you a replacement case. Give us a ring at 1-855-688-7269, and we can get that claim taken care of for you.

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Expensive

    Rated 1 out of 5 stars

    Awful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sucked - cheap. Returned it. It had no cover but description sis not indicate that so it will provide no protection for the phone.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're sorry to hear you were feeling so letdown with the Otter + Pop Symmetry Series in terms of the lack of an included screen protector. We actually like to give folks the option for direction interaction with their device display or to add a screen protector to the mix if that better suits their needs and tastes.

      Sounds like you've already moved on from the case, but please feel welcome to ping our friendly Otters at 1-855-688-7269 if you need help locking in on the best option going forward and we'll always be happy to help!


      Enjoy the day!
      OtterBox Customer Service Team OtterBox

  • Rated 2 out of 5 stars

    Does not seem it’s otterbox

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like otterboxes but this one is very flimsy it does not stay on the table or anywhere I want to use the pop out. It’s not worth the price. Nice color but other than that it’s a waist of money.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your disappointment with your Otter + Pop Symmetry Series case! While using that OtterBox as a stand, we usually suggest pulling the PopTop all the way out then angling one side up. This allows you to use the side that's still popped out as the stand for your phone. Additionally, we recommend having the camera-side of your phone down and close to the stable surface. If you run into any other troubles with your case, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox