Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $29.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 203 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers often highlight the Pop Symmetry Series case's excellent protection, the convenient integrated pop socket, and its compatibility with wireless charging. Many appreciate the case's slim design, good fit, and ease of use, finding it comfortable to hold and easy to grip. The high-quality materials and lightweight feel are also frequently praised. While some find the price a bit high, the overall positive feedback points to a well-received product.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 10 Showing 181-200 of 203 reviews
  • Rated 3 out of 5 stars

    I do not recommend this product

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice case, however, at roughly 6 months the popsocket fell off for no apparent reason.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Pop socket

    Rated 2 out of 5 stars

    Cheap

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looked very cheap for what it is. The pop socket was very handy

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that you were disappointed with your Otter + Pop Symmetry Series case. We'll be sure to get your feedback passed along. That case design has gone through hundreds of hours of design testing to ensure that it will live up to our high expectations. Additionally, that case is backed by our outstanding warranty, so we're more than happy to get you a replacement case if anything happens to yours. Simply call us at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works well, kinda bulky. Best Buy shipped fast and that is why I’m giving more stars.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Sarah!

      We're glad to hear that your Otter + Pop Symmetry is working well! We appreciate your feedback about the size of your case, and we'll be sure to get it passed up the ladder to our design team.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s ok, the pop socket broke within 6 months of using and I had a hard time returning.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the damage to your Otter + Pop Symmetry Series case! The good news is, that case is covered under a great warranty. If you still have your OtterBox, we'd be more than happy to get you helped out. If it was the case itself that is broken, please reach out to our Customer Service Team through the link below, so we can get a warranty claim set up for you. On the other hand, if the PopTop is the damaged piece, you should be able to reach out to PopSockets directly, here: https://help.popsockets.com/hc/en-us/requests/new

      OtterBox Warranty: https://www.otterbox.com/en-us/warranty-claim

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Perfect for Large Phones, Impressive

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like PopSockets. I travel for work and being able to set my phone on a tray table and watch a movie is pretty cool. But to be honest, I have gone through more than a few PopSockets as they tend to stick out too far and catch on your jeans and get pulled off (the pop sockets, not my jeans). The Otterbox case solves for this, by integrating the PopSocket into the case design. Like all Otterbox cases, this is well made and I love that it fully covers all sides of the phone. The PopSocket attachment still sticks out but for comparison - a standard PopSocket sticks out about 4 stacked quarters high, the built-in PopSocket about 1 quarter - which is more than reasonable. I love that you can swap out the PopSockets for a different style at any time (not sure of the price for a new individual socket). The only negative (minus one star) is the side of the Otterbox is not as grippy as I would like. After using this for a few days though I can forgive that as I now default to using the PopSocket. I do now wish I had an iPhone XS Max as this is a great slim case which would be perfect for a large phone - who would have thought a case would make you want to get a bigger phone?

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Meh

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thought I would be able to switch out tops. You can but most designs are girly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry for any disappointment with your Otter + Pop Symmetry Series case! That case is compatible with any swappable PopTop, so if you look at the selection that PopSockets has, you may find something you like a bit more!

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 3 out of 5 stars

    Just okay

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ok nothing special kinda of slick case that the down fall

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Otter + Pop Symmetry Series case is a little slicker than you were hoping! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, if you run into any issues with your case, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Ease of use, Wireless charging
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great case!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Before getting my hands on the OtterBox - + Pop Symmetry Series Case I always saw friends and other people around me with the “pop socket” cases. I always wondered what the hype was all about. Well, when I received the OtterBox - + Pop Symmetry Series Case I soon realized how handy the pop socket can be. It makes holding your phone somewhat easier and it pops back in to make the case flat for storage in your pocket or in your backpack. One thing that worries me about the case is if there would be any interference with wireless charging. I immediately tried it and was pleased to see that there were no issues with wireless charging (I use a Belkin wireless charger). Something else that I like about the case is that you can customize the pop socket to your liking (sold separately). These things are everywhere, so purchase what you like, twist, and install. It’s very simple to change between pop sockets. OtterBox is a reputable company. I have used their products for a long time. I am confident that it will holdup and protect my phone. But with confidence.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket, Protection
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great case with an added bonus

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has taken their great Symmetry case and added a PopSocket built right into the case and they hit a home run. I go through lots of phone cases trying to find the perfect solution for my iPhone Xs and this case is just that. There are a few things I look for: 1. Must feel great in my hand and not slippery 2. Lightweight 3. Full phone protection 4. Easily mounted in my car This case has it all plus the added bonus of the PopSocket. I don't really use that to hold my phone, but love it as a stand for traveling and at my desk. I purchased a mount for my car and the Pop slides right into that giving me a great view of Waze when driving. This case definitely fits all of my needs and checks all the boxes for form and function!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Solves an issue that people have!

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is great. its the best of both in many ways. You get the stellar protection from the Otterbox and you get to use a Popsocket. It looks totally natural and you can tell its made this way instead of looking like you just stuck an extra to the case. Everything fits as it should and its not heavy. I love the way you can change the Popsocket design also. its nice to have some customization. One issue im having is it not working on the two wireless chargers we have in the house. No big deal but it says it works with wireless charger but most be the mat type only. Another bonus is the case can stay on while in the cradle in the car. Overall a great case

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Light and functional

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very light, but seems durable. The pop socket fits flush with the case when not in use. As an added bonus you can swap out the pop sockets. The case is smooth so you have to be careful with it slipping out of your hands if not using the pop socket. It fits very comfortably in my pants pocket. It works with no issues on my wireless charger as well. This is a well designed case that looks good, feels good and works great.

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Great protection meets stick on functionality

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always had a thin phone case on my device and was never really turned on to the idea of adding a pop socket to the back of my case, adding to the thickness and awkwardness of having this thing kind of sticking from the back of my phone. Then came Otter Box and pop socket innovation to bring a thin protective case with an integrated pop socket to satisfy picky mobile users like myself. My favorite things about this case is how it integrates the pop socket into the design without adding bulk. The case is thin enough that it easily slides in and out of pockets. It has a tight fit on the phone which keeps dust from working its way between the device and case. Being able to prop the phone up using the pop socket helps with movie watching or projecting music. Finally, the pop socket is removable. So if you’re tired of the same look or want to add a splash of color, you simply push in and twist on the pop socket and it pulls away so a new one can be added. Now some improvements that could be made in the next generation. Slightly making the pop socket lower on the phone would have helped with one handed use. It works fantastic as a phone stand, but I’m finding difficulty reaching to the lower items with its placement in the center of the case. Also, instead of a concave design around the pop socket, slimming down the profile of the pop socket and making it flusher with the back would have been neat as well. My complaints are minor because I would recommend this to anyone who was looking for otter box protection without giving up thinness and usability.

    I would recommend this to a friend
  • Pros mentioned:
    Wireless charging
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Great Quality and durable from Otterbox

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always wanted to try out the pop socket, but I thought it was weak or easily breakable, but turns out that with the Otterbox Pop Symmetry this is not the case. I have an Iphone X and I am pleased to see the pop sockets built into the case, and it comes with an extra swappable pop racing flag style, which is a nice addition. The shape is kind of aerodynamic, and very light comparing to my previous Otterbox that I used to have for my iphone X. In addition to the great drop protection, that Otterbox is well known, the handling of the case is nice. The material that is made it doesn’t slip easily. The buttons are nice with responsiveness. The removal of the popsocket is easy. The popsocket goes flat so fits right in my pocket or purse. The wireless charging works fine with my Belkin flat charger. Overall I am very happy with this product.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Quality

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    felt this was not worth the lack of protection, felt the body was not as strong as a Otterbox case without the pop socket.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Amy,

      We're so sorry this Otter + Pop Symmetry Series case is missing your vote of confidence! We understand how this could feel more vulnerable, but we assure you this case still went through extensive hours of testing to earn its Drop + Protection rating, and we trust it will prove itself time and time again!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Wireless charging
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Good cover case with options

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So this case is a standard Commuter case from Otterbox. With some options! I like pop sockets but had gotten rid of them because they prevent the phone from lying flat on the table or using a Qi charger. This case allows me those functions and the benefit of the PopSocket! The case covers the entire back and edges with cutaways for the inputs. There is no cover for the front glass of the phone. Keeping the case to a light rubber glove in a plastic outer shield. It not to bulky but does add some width to the phone of about 1/4'' Overall, this is a good case and recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Pop socket
    Tech Insider Network Member

    Rated 4 out of 5 stars

    Very good but...

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So I like this case more than I thought I would. I typically forego a case on my phones and so far (almost 20 years and counting) I've never dropped/broken an iPhone. This case slides in and out of my pocket easily and doesn't feel too cumbersome. I'm not a huge fan of the PopSocket but it does provide convenience for holding the phone with one hand and I really like the ability to use it as a stand for the phone. What really ticked me off though is the fact that the replacement PopSockets cost $15 EACH!!!! If I want to personalize this tiny piece of plastic with my alma mater (It's all about The U!), or with professional teams etc, then it will cost me $15 per popsocket? no thank you, I'll just keep the boring black one it came with.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not the best

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought it and was hoping for great but it was just average! Gimmicky and not useful

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi GerorgIn,

      We're so sorry that this case has fell a little short for you. Was there something in particular that deemed this case "average?" We would love to hear more about your experience so we can pass your feedback to the right design team for future analysis. Please feel free to give us a call at 1-855-688-7269 and we'd be happy to chat!

      Best,
      OtterBox Customer Service Team OtterBox

  • Tech Insider Network Member

    Rated 5 out of 5 stars

    Finally a Pop Socket solution for me

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So, my kids have pop sockets on their phones and I just never took to getting one as it felt like a protrusion that would be getting caught on my pants when putting my phone in my pocket etc.. Enter the Otter+Pop Symmetry, this has the otter box safety features we are used to regarding drop protection, it also allows for Qi charging which I use exclusively now to charge my phone (its so convenient) AND this otter Box includes a pop socket! What makes the inclusion so unique is the pop socket sits in a recess in the case that makes the socket sit relatively flush with the case, so as to not get caught on the edge of your pocket when putting it in pants, a jacket etc NOW I can have the features of a pop socket (being able to easily hold the phone with one hand is the top one for me) AND the protection of Otter Box. Great collaboration! Great Product!

    I would recommend this to a friend
  • Tech Insider Network Member

    Rated 4 out of 5 stars

    Nice combo with minimal flaws

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The combination Otterbox and Popsocket case is nice and kills two birds with one stone, though there are a couple of things I'd like to see changed in future versions. First, the Popsocket does not sit entirely flush with the case in the closed position - it still protrudes a few millimeters. Though this doesn't sound like a big deal, it still causes the case to not rest directly on the surface upon which it's placed. Second, the Popsocket is placed smack in the middle of the case. For larger phones, like the XS, XS Max and XR, this is a problem. It's much easier to not only hold the phone if the Popsocket is bit closer to the bottom of the phone, but it's also much easier to open and close the Popsocket in this lower position. I think for smaller phones, it may not be a big deal, but for the target market, I think this could be changed in future iterations. Of course, if the Popsocket is lowered in the future, this would require Otterbox to change the shape of the case in order to keep the Popsocket as flush as possible with the case surface.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Tech Insider Network Member

    Rated 5 out of 5 stars

    Nice, customizable Otter case

    |
    Tech Insider Network Member
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Third Otter case I've had through the years and it is the same well-fitting, reliable case. The customization cap/button on the case is a very nice touch.

    I would recommend this to a friend