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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 220 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.8 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

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Cons mentioned filter

95%would recommend to a friend

Customers are saying

Customers frequently mention the Pursuit Series Case's excellent protection and snug fit as major strengths. Many appreciate the case's high quality and ease of use, along with its attractive design and clear back. However, some customers find the price to be high and a few note that it adds some bulk. Overall, the positive feedback on protection and design outweighs the concerns about cost and size.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 220 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Awesome Otter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit for my new S9+. Takes a little coxing, but once on it looks and works more than as expected.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Galaxy S9 Case Is Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The black case that I got for my Galaxy S-9 cell phone is study and has a clean design. Excellent product!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone cover

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it's says. It protects my crown jewel. I like it. Also like oysters on half shell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case if u work construction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just what my son needed due to him working out in the elements with dust and dirt keeps it all out

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this case has been wonderful luckily I haven't dropped my phone to test it out though

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It allows me to see the color of my phone and has protected it after several drops.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    It's cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Review is from the mouth of a 15 year old "It's cool, and it protects my phone good when I drop it".

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great S9+ phone protector

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter box always puts out great phone protection. The clear case shows off the color of your S9+.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    easy and strong

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    easy to on put on and easy to take off. the case is also strong and i feel it is worth the price.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the best case I had ever used not big & bulky but still gives excellent protection !

    I would recommend this to a friend
  • Cons mentioned:
    Price

    Rated 5 out of 5 stars

    good solid case for the phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case to protect the S9+ It was I little e expensive but so was the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saves the phone from getting knocked up or broken from dropping one too many times

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Loving this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The grip is very helpful. Fits perfectly on my phone. No issues with my case at all

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this case for over 2 years and my phone still looks brand new

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case it protects my phone from drops and things being spilled on it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love OtterBoxes! Great protection even if you drop your phone face down.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best case I have ever had

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case it protects my phone so well! Great protection

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 3 out of 5 stars

    Okay not perfect...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had bought this case because when I bought the S9 a case that covered the entire phone did not exist. That being said the protection on the phone feels like the bare minimum and after having it for only a couple weeks, with normal usage, it has started to develop a small crack in the case. Design is good and love the look of it but feels poorly constructed. Will be switching to a Lifeproof soon. Gave 3 stars because it at least did the job it was suppose to.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Dear TwEaK,

      We apologize that you're feeling a little apprehensive towards the protective abilities of the Pursuit series! We assure you, the Pursuit is our most secure design yet, made so by the cushioning of PursuiTech technology, which envelops your device while it is in the case. We're bummed to see that the unit already sustained a small crack, but not to worry - our super Otters are ready to save the day with a warranty claim! Just give them a call at 1-855-688-7269, and they'll fly in with a brand-new case to rescue that Galaxy S9+ going forward!

      Best,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    See Thru Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is 100% OtterBox quality and provides an unsurpassed protection

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, and feels like it's not there. Compliments the so great. Very nice

    I would recommend this to a friend
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