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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1516 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,516 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent fit and protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Superb protection for my galaxy5 smartphone. Durable and the grip is excellent.Quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection for your phone.had one for atleast 3 yrs and held up under all sorts of abuse

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone and my case and phone are both fine. Very well built case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Screen protector

    Rated 5 out of 5 stars

    great gs5 case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exact fit, made well. Screen protector does not hinder the sensitivity of touch screen.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    defender case- otter box

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    bought the otter box defender for S5 and the fit is perfect and I know is well protected.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case super protective and not too bulky. I have dropped it off a six foot ladder and it bounced and not a scratch. The color is stylish, Otterbein definitely males a great case. I have had several this one is super protective just like the other ones. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is great protection for my husband's phone. He drives a crane on second shift hauling pipe all night/year in all kinds of weather. He needed a phone case for his Galaxy S5 that would give him that added protection and the Defender case has provided just that. The only "negative" would be that with the clip on the case, the phone will not fit in his pocket which he needs in his line of work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great case very durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case not just because of the color but because it's very durable

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter Box Cases are the Best phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would never buy another phone case. Every time I buy a new phone or new Tablet, the next thing I do is buy an Otter Box Case for it. After just spending $300-$600 on a Phone or a Tablet before even using it I want to make sure my device is protected against accidents, so whenever I buy a new device I automatically by an Otter Box to go with it. Better to be Safe than Sorry.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Solid Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very well built, tough case for your phone. It protects against average drops, scrapes, wear and tear, and other stuff in your pocket/bag. It certainly adds bulk to the thin phone but honestly for someone with larger hands this is a benefit. I took off one star because the clip on cover/clip is hard to remove (no need to even use it), and the built in screen cover adds glare and collects dust near the bottom button opening. I just removed it and relied on the glass cover installed when I bought the phone. I recommend this case to protect your investment!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very durable for the clumsy user

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the fact that Otterbox has many more color and design options available now. I also like the new sleek, slimmer designs that are available. However, i do have a complaint about the Otterbox products. The negative feedback that I have to offer is that it is impossible to clean and gets dirty very easily.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protection for an expensive phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this otterbox case to protect my new galaxy s5. It offers excellent protection along with a belt clip. The only downside is that it is bulky. It is worth it though to protect an expensive cell phone without the need for the extra insurance.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great for the Galaxy 5

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to fit to the Galaxy 5, protects it well. Never leave home without it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Like It

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had the commuter series OtterBox for my S5 and the plastics were thin around the charging port and head phone jack that they broke just from daily use. My wife got me this case and it's a beast. It makes the phone rather large, but that isn't a problem with the included belt clip. I've dropped my phone a hundred times in the past year and it's been fine each time.

    I would recommend this to a friend
  • Cons mentioned:
    Weight

    Rated 4 out of 5 stars

    daughter loves the case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase was a gift for my daughter's new phone. She loves the color and the toughness. The one and only complaint is it is a heavy case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Case adds a lot of protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels like it adds a lot of protection to the phone without adding too much bulk. -Easy installation: took only about a minute to put into the case, including the time it took to open the packaging. If you choose to use the screen protector your install time will likely be a bit longer. -Ergonomics: Holding my phone became much more comfortable once I slipped it into the case. -Protection: not only does the Otterbox's rubbery exterior make dropping the phone less likely, but it also protects it if you do end up dropping it.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    I love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects the phone so well and it is easy to put on and off.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case on the market

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is unparalleled. It is my go to phone case. I've tried others, but they all break eventually. They come with a lifetime warranty. If any part of an Otter Box breaks they will send a replacement. I love it so much it is the only one I purchase for any phone I buy!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    Great Case but Bulky with a few wierd quirks.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Defender for the Samsung Galaxy is a really good case and is water resistant. Since I've purchased I've dropped my phone on various concrete surfaces and it seems fine. The only thing I don't like is that the case makes my Galaxy S5 a little too bulky. I have trouble using the volume buttons through the case and the square card reader doesn't connect when the silicone skin is on (which is whenever I need to use it). Also when taking pictures with the front camera there is a green haze due to the polycarbonate shell.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the OtterBox Defender! Protects my phone and looks great!

    I would recommend this to a friend
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