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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1516 reviews

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97%
would recommend
to a friend

Customers are saying

Customers consistently note the Defender Series Case offers excellent protection and a good fit for the Samsung Galaxy S5. Many appreciate its ease of use and the included screen protector, while some find it bulky or heavy. Positive feedback also highlights the case's quality, available colors, and grippy design, with some mentioning the convenient belt clip.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,516 reviews
  • Rated 5 out of 5 stars

    Best cover going

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always used Otter Box ever since I discovered how durable and dependable it is. I work at a job where phones can get beat on very easily and with the Otter Box I have no worried. Prior to this new one I had a Galaxy 3s and kept it encased in an Otter Box, when I finally upgraded my phone was still in mint condition as if I had just bought it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly on Galaxy S5, and protects really well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case offers excellent protection. The phone has survived a few drops to the ground from 2-3 feet without a mark. The holster grabs the phone securely. It would be a nice touch if the case had a retractable stand.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It's pretty, functional, and reasonably priced for the features. Will definitely not have an expensive phone without one of these cases! I had it stepped on by a full grown man with combat boots and it wasn't even phased. Highly recommend these!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Weight

    Rated 3 out of 5 stars

    Durable, and protects the phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This otterbox is a good case, had a very good design which caught my eye to buy it in the first place! Very durable, strong, sturdy, and protects the phone. Unfortunately I have a galaxy s5 which is a great phone! The otterbox does make it quite heavier, and very bulky! It is also very hard to get off if needing to get to the memory or sim card. I didn't like this at all! It also seemed to affect my bluetooth and wifi connectivity! Not bad but noticeable! I did end up getting another case that is smaller and easier to come off! I would recommend this to someone who works in a factory, or construction site but as for me working in the hospitality field, and the phone already being pretty protective itself the otterbox is not needed!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    wish they were still made in the USA

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the new design vs. the s3 case I had, less bulky

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    great phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It protects my phone from me! durable and looks great.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 4 out of 5 stars

    Great Case and Holster Clip poor Screen Protector.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I highly recomend the protective case and holster clip. Both do everything as advertised. The screen protector is attached to the case framework and is impossible to get rid of air bubbles. The first impression you get after installing the case on your smartphone, a Samdung Galaxy S5 in my case, is that the screen looks terrible. I removed the screen and added a Zagg Glass Screen Protector which fits perfectly and along with the case gives the phone an overall profeesional look.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    best investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    when I purchased my samsung galaxy s5 it was recommended from a coworker that it buy an otterbox. I understood it to be an expensive purchase but a worthy investment. I chose the glacier which is an aluminum grey. the added protection is definitely worthy . Simple assembly ang very satisfied with the purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case, a bit bulky.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd otterbox case. It protects my phone so well that I am never worried when I accidentally drop my phone. It does bulk up the size of the phone but I feel it's well worth the trade off. The built in clear protective face also means I don't have to buy screen protectors.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection for my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a new OtterBox case for my phone since my old one was all wore out. I honestly didn't realize they carried this color until I saw it at my local Best Buy. I purchased it and have been very satisfied with it to be quite frank. Will surely buy again once this one wears out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this phone case it was recommended by a sales associate her name is Pamela in the riverhead store in best buy mobile. I wanted something durable for my phone where if I dropped it or were rough with it that it didn't break or fall apart. Definitely recommend this case for everyone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Otter box defender series

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased and owned OtterBox Defender Series no matter how many times I have dropped my phone this has protected me for my phone glass being broken I would highly recommend this for anything did those with phones including iPhones Androids the best investment I have ever made

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great for active users

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are 4 Samsung galaxy S5s being used in my house & we all have this otter box in different colors to protect them. It works really well & feels good in your hands. 2 of these phones are used by 11 & 13 year old boys & I can comfortably say that the otter box is sturdy!

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Screen protector
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    it really defends!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've dropped my phone so many times and it works perfectly.The screen protector work great and it doesn't make swiping feel any different. It's a lil bulky, but you expect that.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I feel that my is safe and secure

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my third Otterbox case, I even purchased a couple for family members.The case feels good in my hands and it never feels slippery even when wet. The silicone case will start to stretch after it has been removed several times for cleaning. But overall I love this product!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Protection for any phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otter Box makes two seris of cases, The Commuter and the Defender. I like the additional protection of the defender with belt clip. The commuter is much more compact. Neither advertise water protection like Lifeproof does but they are twice the price of an otterbox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone cases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just upgraded phones from the original iPhone to the Samsung galaxy s5. Had an otterbox on the iPhone from day 1, took it out for the first time when I purchased my s5 and it was still flawless and looked brand new. Had to get one for the new phone to keep it flawless!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 4 out of 5 stars

    solid well built case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very sturdy but just a tiny bit bulky. nice color that makes the phone easy to find.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sturdy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I decide to upgrade to the otterbox because I heard that it was a great case . I have been using this case for sometime and dropped my phone several times. I recently pulled the phone out of the case and it looks the same as the first day I got the phone.

    I would recommend this to a friend
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