Customer Ratings & Reviews
- Model:
- 77-65469
- SKU:
- 6422367
Rating by feature
- Value
Rating 3.9 out of 5 stars
- Quality
Rating 4.2 out of 5 stars
- Ease of Use
Rating 3.9 out of 5 stars
Customers are saying
Customers often highlight the excellent protection, high quality, and strong magnet of the Strada Series case. Many appreciate the case's snug fit and ease of use. However, some users find the volume buttons difficult to press and the card slots challenging to utilize. A few also note that it lacks MagSafe compatibility.
This summary was generated by AI based on customer reviews.
Save your money, get something else
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought 2 of these cases and my wife put her phone in hers when it arrived. The buttons are basically not operational on a normal level. You have to force the buttons to get them to work and sometimes they still don’t work. I returned mine.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with that Strada Series case! We greatly appreciate your feedback about those case buttons, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
The Case is Magnetizing Everything
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The inside and outside of this case is magnetized, so it is magnetizing everything I sit my phone on or touch--including my computer,USB drives, etc.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Strada Series case! While that case does have magnets in it to keep the folio closed, they are not strong enough to cause any kind of damage to your devices. If you run into any other issues with your case, feel free to call us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Poorly made
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Not worth the money. Hard to open and just poorly made. Save your money and pass on this one. Wish I did...
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with your Strada Series case! We appreciate your feedback, and we'll be sure to let our engineers know about your experience. In the meantime, we have a great warranty, so we'd be more than happy to get you helped out with a replacement case. Please don't hesitate to reach out to our helpful Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
I Phone Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This item was not what worked for me and ordered what I wanted from Amazon.
No, I would not recommend this to a friendLeather covered junk
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very low quality leather on top of a plastic frame for a very high price. Look for something better.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Dave,
We're so sorry you're not loving this Strada Series case. We assure you we put forth every effort - from design and materials to manufacturing and post-production testing - to ensure this case will provide some of the best protection available to safeguard your investment, and we trust it will prove itself time and time again. If you're still unsure, please feel free to touch base at (855) 688-7269 and we'd be happy to boost your confidence.
Best,
obcst
Would not recommend…
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Triggers SIRI on it’s own. I do t think the buttons line up well.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Dave!
We're sorry to hear about your frustration with your Strada Series case! We appreciate your feedback about the buttons on your OtterBox, and we'll be sure to inform our engineers about your experience. In the meantime, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters at 1-855-688-7269, and we can get your claim started!
Best,
OtterBox Customer Service Team
Buyer beware
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Item was used, Best Buy shopped item full of scratches
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear you've had such an unusual and discouraging experience with your recent purchase of the OtterBox Strada Series. As one of our most trusted retail partners, Best Buy only sells new OtterBox products, so this is definitely a curious situation.
Hopefully you've already had the chance to return the item to the place of purchase, but if we can be of any further assistance, please feel welcome to touch base at 1-855-688-7269 and our friendly Otters will always be happy to help!
Best,
OtterBox Customer Service Team
Not sure
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The build quality isn’t that great. Would not recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your disappointment with the quality of your Strada Series case! We'd love to hear more detailed feedback about your experience, so we can get your thoughts passed along to our design team. Please don't hesitate to reach out to our Customer Service Team through the link below, so we can pass your feedback along to our engineers.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Volume buttons
Okay assuming you don't want to adjust the volume
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really wanted to like this case. However, like many others have stated, the volume buttons are very difficult to use. Can't recommend, especially at this price point.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about your frustration with your Strada Series case! We appreciate your feedback about the volume buttons, and we'll be sure to inform our engineers about your experience. In the meantime, we have a stellar warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
- Cons mentioned:Volume buttons
Needs work
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Returned liked the case but volume buttons was all but unusable
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Chad!
We're sorry to hear about your troubles with the volume buttons on your Strada Series case. We appreciate your feedback, and we'll be sure to get it passed along to our design team. We hope that you choose to give us another chance in the future. If you ever have any questions or concerns, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team