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Customer Ratings & Reviews

Customer reviews

Rating 4.1 out of 5 stars with 51 reviews

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  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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75%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 51 reviews
  • Best Buy Employee

    Rated 5 out of 5 stars

    Elegant and functional!

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    Best Buy Employee
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Elegant and functional! I am the kind of person where I can’t stand to have a clear or black case, let alone the same exact case most others have. I am constantly taking my phone out in front of potential clients and this case is a great way to express my personality and draw attention. I have only dropped my new 16 one time but when I did I had peace of mind in the protection this case provides!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Touch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it cause of the leather casing and Hard Shell the phone firm any cracks

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Decent but bleeds color onto your hands

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case has a good fit and looks nice. I wish the design had more protection around the camera button. After using for only a few days it began to turn my hand black with light use! I plan to return it if it continues.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Doesn’t last

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a bit overpriced and when you drop it, it will pop off. After a few months the material starts to peel. Would not recommend

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 1 out of 5 stars

    Unacceptable at this price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case stated fraying within a month of buying. Same thing happening to my husband’s case; we bought them at the same time and they both started peeling at the same time. We were not rough with them at all, and I hadn’t dropped my phone once since I put the case on and it still did this. Unacceptable for a case that costs near $60

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced an issue with the cases in your household. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 2 out of 5 stars

    Looks nice, poorly made.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels great to hold, however after not even two weeks this case began to rip and tear. Although the leather looks nice, it clearly feels cheaper than real leather. Buy at your own risk, I plan to return mine if I can.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    iPhone 16 pro OtterBox case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good looking, and strong case with magsafe. Great fit for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Minimalist

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a minimalist look that still protects your phone, this is the perfect phone case for you. Very light on the hands and not slippery. It is also MagSafe!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fits perfectly, the case is rugged and is non-slip due to its texture. As an appraiser I take 35-to 50 pictures for each house appraised with my iPhone. This case is the perfect accessory.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great otter box cover for my iphone 16 pro

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love the color and how lite weight it feels , it covers great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Functional Leather case with a great feel!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    What a great case! Reminds me of the nice leather cases of yesteryear from Apple that are no more. And even though it's Otterbox, it's not bulky or hard to handle. In fact, I rather like it alot in appearance and protection and usability.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Quality case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits snug and feels like good quality. It won’t fool you that it’s real leather but that’s ok. Good tactile feel and hoping it will standup over time. Maybe a little expensive, but expected from this brand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Iphone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my husband and he loves it. It looks super sleek on his phone and has held up well!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    cutie phone case with solid protection for iphone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cute phone case, sturdy so far. I've dropped my phone a couple of times (luckily, I have a screen protector) - and haven't noticed any damage to the case yet! I like how the case offers solid protection but doesn't feel or look too bulky.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute it not functional

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Did not like the open side button since it caused my screen protector to crack. But love the look & feel of this case!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Easy to put on or clean!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case! Very light weight and easy to clean!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Mr.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox hard shell case feels great in hand and protects my iPhone 16 Pro. It seems strong and protective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect cover!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great buy, quality is good and color is awesome. from a durability a design viewpoint, it is a solid product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid and customer support is amazing

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case peeled after only a little while but otter box warrenty gave me an alternative case when I brought up concerns for free

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The otter box for phones are awesome! Highly recommend

    I would recommend this to a friend
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