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Customer Ratings & Reviews

Your price for this item is $22.99
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The regular price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 1419 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

92%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Symmetry Clear Series for Apple iPhone 12 and iPhone 12 Pro for its protective and durable qualities. Many users have expressed satisfaction with the case's ability to safeguard their phones from damage, even after multiple drops. The clear design of the case is also well-received, allowing users to showcase their phone's original appearance. While some users have concerns about yellowing and scratching over time, the overall consensus is that the case offers great value for its price.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 1,419 reviews
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    It is great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works and fits perfectly and saves phone from cracking

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case i work outside and im alwats dropping my phone this case offers great protection with a great look at the same time and doesnt change colors like otger clear cases

    I would recommend this to a friend
  • Pros mentioned:
    Durable, Protection

    Rated 5 out of 5 stars

    Strong

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone couple of time and this is go to get it. It save my phone and my heart from breaking.

    I would recommend this to a friend
  • Pros mentioned:
    Clear
    Cons mentioned:
    Scratch

    Rated 3 out of 5 stars

    Beautiful case but scratches easily

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just received this case a few hours ago. I put it in and out of my purse and it already has a big scratch accords the middle! Real disappointment! The case is beautiful! Clear with sparkles all the way around and it definitely brings out my feminine side. Really bummed about the scratch. Hoping this case keeps my brand new phone safe.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're so sorry to hear about the scratch on your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great case for iPhone 12 pro

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been known to make some great rugged cases. This case was made for the iPhone 12 pro and i believe it has some good points and some bad points. Pros: 1) case feels great, it will not slip out of your hands 2) the front side borders are raise to protect from drops (screen down) 3) the connector holes are raise perfectly without interfering with normal connectors. Cons: 1) the back side will protect the phone but I am skeptical if it will protect the camera lens. (See image) The case is leveled with the lens it seems like. If it were to fall, it may damage the lens.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Iphone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product and purchase. I have been using it for a whike and it has done its job keeping my phone intact.

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Case is beautiful and durable!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is beautiful and really durable. I have already dropped it a few times and the phone is not damaged at all, and the Otterback case still looks great.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox - Symmetry Clear Series

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Symmetry Clear Series is a simply stated design. My iPhone 12 is protected from the unexpected daily mishaps.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a really good case for my iPhone 12 Pro and I got the pacific blue color so it looks very nice

    I would recommend this to a friend
  • Pros mentioned:
    Durable

    Rated 5 out of 5 stars

    Sparkly Sturdy iPhone cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sparkly sturdy phone cover for top notch protection, pricey but worth peace of mind knowing new iPhone is protected but still cute

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cute and Protects

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have purchased this case for other phones and I really like it. I love that it sparkles and fits very tight to the phone (it's not big and bulky). It is hard plastic not soft so if that matters, keep that in mind. It does not cover the top so I have used this case and a Zagg Invisible Shield and they have saved me from damaging my phone many times. I also pair it with a PopSockets Pop Grip Premium (looks like a clear diamond) and I'm blinged out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my clear glitter OtterBox Symmetry!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my Clear Series OtterBox Symmetry iPhone protective case. The subtle glitter pattern enhances the look of my iPhone itself. It adds a bit of femininity that I like. Makes my iPhone distinguishable from anyone else’s if it’s lying among others. I have received many compliments on it and it is thinner than my prior OtterBoxes yet feels strong enough to protected my iPhone should it take a tumble. Though I am keeping fingers crossed to not have to confirm this!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are amazing! I always use them. They don’t yellow and can handle multiple cleanings. Lolol. They look great and protect my phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    IPhone 12 Great Phone... Great Deal

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great phone that I bought for my son. He loves it and we are completely satisfied.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are amazing! I always use them. They don’t yellow and can handle multiple cleanings. Lolol. They look great and protect my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    OtterBox case for iPhone 12

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit. Looks great. On sale.Would recommend.

    I would recommend this to a friend
  • Cons mentioned:
    Pricey

    Rated 1 out of 5 stars

    Yellow case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible and expensive the case i bought it on November and the case look really old and yellow

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      HI Chingasos,

      We're so sorry this Symmetry Series case isn't looking so hot! If you're willing to give this one more shot, we'd be happy to take things from the top with a warranty replacement case along with some maintenance tips which should keep things looking crystal clear for the long run. Please feel free to give us a call at (855) 688-7269 and we'll get you back on track to stylish security.

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Consistently pleased with the Symmetry cases. Good protection for my stupidly expensive phones, without a ton of extra bulk, at a reasonable price. The fact that it sparkles is a bonus. I've had this exact same case (sparkly Symmetry) for my iPhone 7, XR, 12 pro (this case) and now the 15 pro max, and it has been worth it every time. The 12 case survived (and allowed my phone to survive) my teething baby and now the 15 case is standing up beautifully to the now-toddler FaceTiming grandma and running around the house with it. (The toddler OS could use some work. Would love to use the word "no" a lot less. If someone can tell me where to leave THAT review, I'd love it.) I will note that on clear cases across the board, the rubbery sides have a tendency to discolor faster than what I've seen on other cases, but I rarely notice that and it's a total non-issue for me. Something to note if it would be a dealbreaker for you.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor protection

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Daughter dropped phone from bed onto wood floor and even with case on the back glass shattered. I don’t recommend for protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are so sorry to hear of the damage your daughter's iPhone sustained to its backside while under the watch of the Symmetry Clear Series case. Every effort is genuinely made—from design and materials to manufacturing and post-production testing—to ensure our cases will provide the best protection available to limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to some unique dynamics that prevent us from being able to eliminate all risk.

      Our warranty won't be able to help with device repairs or replacement, though we'd very much like to help get your daughter set up with a new OtterBox for a fresh start on that side of things. Please feel welcome to reach us at 1-855-688-7269, and we'll be glad to assist you further.

      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    Turning Colors

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My case is turning black. It started a few days after I purchased it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Totally get that if you wanted a black OtterBox you would have just bought one, and we're sorry that your Symmetry Series Clear case has gone and pulled a bit of a chameleon act on ya. The good news is we've got a great warranty in place that will help restore clarity by way of a brand-new replacement that is sure to keep your iPhone looking sharp for the long haul!

      Feel free to set things in motion with the following link, and we'll take it from there! https://www.otterbox.com/en-us/warranty-begin

      Best,
      OtterBox Customer Service Team OtterBox