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Customer Ratings & Reviews

Your price for this item is $42.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.6 out of 5 stars with 193 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.4 out of 5 stars

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Cons mentioned filter

90%would recommend to a friend

Customers are saying

Customers are positive about the Symmetry Clear Series case's protection, design, and fit, with many praising its ability to safeguard their phones and complement their device's aesthetics. However, customers are negative about the difficulty of putting the case on, citing it as a significant drawback. While some appreciate the case's quality and lack of bulk, others find the price to be a bit high. The case's grip and appearance also received mixed feedback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 193 reviews
  • Pros mentioned:
    Case quality, Design

    Rated 4 out of 5 stars

    12 Pro Max Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is beautiful and it pairs perfectly with the gold iPhone. A little tricky to remove because I don’t want to break it but the bottom right corner is the sweet spot. Great quality. *Also, the case is CLEAR with a design!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Product!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So cute and fancy. Looks great on iPhone 12 Gold. Very durable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box cover

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pleased with my purchase and recommend to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Pretty, difficult to put on, mushy sleep button

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I agree with the other reviewer that said it was very difficult to put on. I put the camera side in first to protect it from the pressure I had to apply to the other end. My one other complaint is that although the volume buttons feel fine and clicky, the power button is difficult to mush in. The case itself is really pretty. From BestBuy photos I thought the design would just be matte, but it actually has a glittery texture to it. I can't feel the design, so I think it's under an outer layer of plastic - which is good, I think it won't be able to rub off. I'm including a picture of the design that hopefully shows what I'm describing better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn't protect from minimal fall

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not protect well enough. Fell flat on back from bed to hardwood floor and phone back shattered. Complete fail!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Bulk, Ease of use

    Rated 4 out of 5 stars

    Love the way it looks

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a protective case for my new I phone 12 pro max that wasn't too bulky. I also wanted the pacific blue color to show through the case. I love the design on the case and it is very sturdy. My only complaint is that it is not easy on, easy off. It was quite a struggle to fit the phone into the case. I even checked otter box site to make sure that it was the correct case for the phone. The phone is in the case now, but afraid it is there to stay.

    I would recommend this to a friend
  • Pros mentioned:
    Design
    Cons mentioned:
    Bulk, Ease of use

    Rated 5 out of 5 stars

    OtterBox Wallflower Case iPhone 12 Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I like it. The case doesn’t make the phone bulky & it’s stylish. I paired the case with a pop socket. I did have a little trouble getting the case on my phone, but once on no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Otter box for iPhone 12 pro max

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fit and look for iPhone 12 pro max. Haven’t dropped the phone yet to test the protection. The plastic will develop light surface scratches if not careful

    I would recommend this to a friend
  • Pros mentioned:
    Appearance, Protection
    Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s hard to put on at first but so far it’s been a great case. It’s cute and simple and protects my phone.

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Excellent for the careful user.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the price and design. I would never compare this case to the protection level of the Otterbox Defender, but for the careful user I think it is more than enough. It has a slightly raised lip all around, but I do sometimes wish is was just a smidge taller. Slipper feel on the back but great grip on the sides. The only con is that getting the phone in and out of the case is not a fun or easy experience.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful and sturdy case. I love it. I recommend it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox Symmetry

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the protection I get from my OtterBox symmetry.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Pretty details

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gold tone detailing on the back side of the case is really beautiful and the case itself is very durable and I expect to have it for a long time. I was in store upgrading my phone and came across this one and knew it was the one I wanted on my phone.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection
    Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Nice Phone Case But.....1

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case with the design and protection but unfortunately the iphone 12 pro max is hard to fit in and out of the case. I hope Otterbox will fix this because this is not a cheap Iphone case for $49.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about your frustration with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move counterclockwise, and you should have an easier time installing the other three corners! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Appearance, Protection

    Rated 5 out of 5 stars

    Beautiful addition

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gorgeous phone case with the assurance of it being protected. I like that it adds to the phone and doesn’t take away from it. Just what I needed to make me feel safe having a big phone.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Ease of use

    Rated 4 out of 5 stars

    A good case that can protect your phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is able to protect the phone as I frequently drop my phone when getting out of the car. The only complain I have is it is difficult to put the phone into case as I do remove the case and wash the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect fit No issues with the side buttons with the extra protection needed to protect my phone along with a great look.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Great cover protection for IPhone 12 Pro Max.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent protection for the iPhone 12 Pro max. Cuts are accurate. Fits edges around the screen with decent protection. Nice design for a blue color iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped my phone thrown my phone and many other issues and it still works this product does its job

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Gold design

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case for new phone. Protects the phone when I dropped my phone. I love the gold design epecially with the gold iphond

    I would recommend this to a friend
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