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Customer reviews

Rating 4.5 out of 5 stars with 292 reviews

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93%
would recommend
to a friend

Customers are saying

Customers are delighted by the Symmetry Series case's excellent protection and the fact that it allows the phone's color to show through. Many appreciate its lightweight design and snug fit, making it easy to use and hold. However, some users noted that the case may yellow over time and that while generally slim, it might not be as thin as some prefer. The clarity of the case was also a frequently praised feature.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 14 Showing 261-280 of 292 reviews
  • Rated 5 out of 5 stars

    Good case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would recommend if looking for a stylish cover.Great!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek look

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This cover has a clean, sleek look and I love ❤️ it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for my nephew who liked the case slot.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    This is the case for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the $$$ if your looking for a great phone case.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super neat phone case. Slim and durable. Just like me

    I would recommend this to a friend
  • Pros mentioned:
    Transparency

    Rated 2 out of 5 stars

    It's ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a pretty good price so I really can't complain. It is clear and not super cute and actually a little slick on smooth surfaces.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Sleek and Smooth, but yellows after a while

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great look for a protective case because it's sleek and smooth and "doesn't" hide the beauty of the phone at all. However, it will become yellow over time.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Nice cover to show phone color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cover overall but there's a few things I would change. The case is a bit slippery and the buttons covers make it hard to use the buttons at times.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Heather,

      Thanks for your feedback! We’re sorry that this Symmetry is a bit too slippery for your comfort level and that the control buttons are being a tad stubborn. We certainly weren’t out to cause any perilous predicaments, but rather create a streamlined design with ease-of-use for clothing pockets, etc.

      The plastic covering the control buttons should not hinder the use of your iPhone in any way. If they do not become more user-friendly after a little time please let us know. Our friendly Otters can be reached at 1-855-419-7417, and they are happy to help!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Fit perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is good and does what it is intended to do. Only down side is product is hard to take off.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Lori,

      We are so glad that the Symmetry is working out for the most part! We’re sorry that it is being a bit difficult to remove though. Below is a link that will take you to a video that will show you the best way to install and remove this case.

      https://www.youtube.com/watch?v=iQtBRkJtVSs

      Of course, if you have any questions please do not hesitate to give our friendly Otters a call at 1-855-419-7417.

      Cheers,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    It is a good product and service while

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good product and service well. I would encourage anyone who needed a durable case to

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cheaply made and over priced

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    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Plastic scratches easily. After 2 weeks, my daughter has stopped using it.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Radiojock,

      We’re sorry that your daughter’s Symmetry case is getting scratched up. We are glad that it is the case and not her iPhone as we can easily replace the case through our warranty. Simply give our friendly Otters a call at 1-855-419-7417, and we will be happy to get a warranty replacement lined up for you!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 2 out of 5 stars

    Too stiff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case for my mother. She didn't like it because it was too stiff making it hard to get the phone in and out of the case and also making it difficult to turn the phone off using the power button on the right side of the phone. She ended up returning it for a different case.

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good case but the case is covering to inlet on the bottom

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi kickit,

      We would like to get more detail about how this Symmetry case is letting you down. It should allow full access to both the auxiliary and charging ports on the iPhone. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    ok

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it looks good but my port does not work. case blocks it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Yellows

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this case because I've always loved Otterbox, and I wanted to show the rose gold of my new phone. In less than two weeks, the edges were yellowed, and it looked terrible. I ended up returning it to the store. It felt nice, but the look of it really ruined the case.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi TagLos,

      We’re sorry that your Symmetry Clear case became discolored. We want to assure you that this is not typical and that we would have been happy to have helped out. We understand that you have returned this case and we hope that this one unusual experience does not deter you from choosing OtterBox in the future. If you have any OtterBox questions please feel free to give our friendly Otters a call at 1-855-419-7417.

      Best,
      OtterBox Customer Service Team otterbox

  • Rated 3 out of 5 stars

    Love it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my sister and she thinks it's great..

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    expected better color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i purchased this case with the hope that it does not turn yellow. unfortunately it has turned yellow just all the rest of the clear cases.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi Hector,

      We are sorry that this Symmetry Clear case turned yellow. This is disappointing and we certainly want to help out with this unfortunate dilemma as soon as possible. When you have a moment, please give our friendly Otters a call at 1-855-688-7269 and we will be more than happy to assist in any way that we can!

      Best,
      OtterBox Customer Service Team otterbox

  • Cons mentioned:
    Color

    Rated 1 out of 5 stars

    Item became discolored

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Item became discolored although product indicated would not turn yellow. Will return item for credit.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection, Transparency
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great protective case to show the phone's color

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went into Best Buy just looking for a strong, protective case for my iPhone 6S. I have purchased Otterbox and Spigen in the past, and was happy with both, but the Otterbox cases were always very big and bulky, and also did not offer any clear options. I got the rose gold phone and wanted to see my phone's color through the case. The Best Buy sales associate suggested this case, and I was excited that there was a clear case that would actually be very protective. Since I have purchased the case, I have dropped my phone several times from a standing/table height, and nothing has happened to my phone. I am very happy overall with this product! I know someone else who has a similar case and the clear "soft" part of the case looks pretty dirty now. I have not had this case long enough to see this happen to it yet, but that would be a minor problem for an overall great product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Looks good and protects the phone... but

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size of the case seems to be small or too tie for the phone, my phone is now slightly curved/bended, is not straight.

    No, I would not recommend this to a friend
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