Customer Ratings & Reviews
- Model:
- 77-62597
- SKU:
- 6387115
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.9 out of 5 stars
- Ease of Use
Rating 5.0 out of 5 stars
Customers are saying
Customers consistently note the excellent protection offered by the Symmetry Series Case for Apple® iPhone® 11 Pro Max, along with its attractive color options and stylish design. Many appreciate the case's perfect fit for their phone. Positive feedback highlights the case's ability to safeguard the phone from damage while also complementing its aesthetic appeal.
This summary was generated by AI based on customer reviews.
Otter box case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case but the color looks lighter online compared in my hand. But other than that it’s awesome I love this goes with my gold iPhone 11 Pro Max than I though it would
I would recommend this to a friendThe best
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this for my girlfriend and she loves it. I would recommend getting a POPSOCKET with this for a great phone setup.
I would recommend this to a friendFabulous!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s everything I expected and more. Perfect match for a Gold iPhone 11 Pro Max. Easy to install, since it’s one piece.
I would recommend this to a friendHagar
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A must need. It’s the best case for such a delicate every day necessity. Would not go without it.
I would recommend this to a friendGood product
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product is great. Sturdy and nice and looks good. Price could have been cheaper. It is not worth $50, but it’s otterbox
I would recommend this to a friend- Pros mentioned:Protection
Hard case.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I ordered this case due to the color. I will be returning it due to it being a hard case. My 1st hard case years ago broke into pieces when I accidentally dropped my phone. I went with the Otterbox Defender Pro series for my new phone instead & it is amazing! Has a wonderful rubber case over the plastic case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about any confusion with that Symmetry Series case! We're glad to hear that you found something a little more up your alley with that Defender Series Pro case, though. Keep in mind, all of our cases are backed by our stellar warranty, so if anything does happen to your OtterBox, please don't hesitate to reach out to us at 1-855-688-7269, and we can get you taken care of.
Best,
OtterBox Customer Service Team
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new outer box so happy I picked this one over the others!
I would recommend this to a friendThumbs up
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it the color and grip of the case. I can’t wait for another color
I would recommend this to a friendLove!!!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The best Otter Box yet!! Rubber and plastic are all one piece!!!
I would recommend this to a friendgreat case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.boight this in sale, worth the price, recommend to others
I would recommend this to a friendGreat case for iPhone
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the case very much. gives good phone protection
I would recommend this to a friendQuality is poor
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Jean color rubs off on the case and when i try to clean with plain water the case color rubs offf with the jean color
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Lola!
We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team through the link below for help with a replacement case.
Contact us: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
great color
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to send it back because there was not information that an XL size was sent. I did not order an XL size
No, I would not recommend this to a friend- Pros mentioned:Color
Cool case but gets dirty fast
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is vibrant but it does get dirty fast around the edges
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Nasa!
We're happy to hear you're enjoying the Symmetry Series Case, but we we're sorry to hear it has lost it's color around the edges! We're always looking to improve the Otter Experience, and we'll be sure to get your feedback passed up the ladder to our design team.
In the meantime, we offer an amazing warranty program and we'd love to set you up with a brand new case. Simply give us a call at 1-855-688-7269 to set this up.
Best,
OtterBox Customer Service Team
Color doesn’t look the same
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I returned this case. The color on the website didn’t look as good as in person.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Ellie,
Unfortunately, even though we do our best to put up an accurate representation of the color and style of the case, sometimes things can get lost in translation, so to speak, due to different monitors, etc. Nonetheless, we're still confident it will provide some of the best protection available to safeguard your investment. We really hope this experience doesn't turn you away for good.
Best,
OtterBox Customer Service Team
NO its not RED - It's ORANGE
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am not color blind, but the guy that add RED to the detail description is.
I would recommend this to a friendCheap
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Broke after 1 week, does not protect phone, dropped once as the screen protector shattered. Looks great but not good for protection, very disappointed in otter box returned.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear that your Symmetry Series case has already broken! The good news is, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. You can reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Not Usual Otter Box Quality
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not quite as pictured; in fact, case looks dirty from the actual design. Also very slick to hold and easy to drop while talking.
No, I would not recommend this to a friend