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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 1248 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

93%would recommend to a friend

Customers are saying

Customers praise the Symmetry Series case for its excellent protection and great fit, highlighting its slim design and ease of use. Many appreciate the case's clarity and light weight, although some mention that the case may change color over time and is pricier than other options. A few customers noted that the case is not overly bulky.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 1,248 reviews
  • Rated 5 out of 5 stars

    Nice

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a nice item it’s clear and slim and it’s cool

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case allows the beauty of the phone to show through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love this Otter Box.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super fast shipping and great price on your product!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good but needs more grip. Not much selection so had little to choose from

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Durable, matte black finish doesn’t scratch easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I like it so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the glitter on the case. It’s sturdy so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Cool phone

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think the case will do just fine do the phone yes

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Samsung phone case

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a nice case, but the tab on the back broke shortly after I purchased it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s perfect and solid, best value for your buck !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expected. The case works fine, as it should be.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Cheaply made case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dropped once on wood floor from waste high and the case cracked you would figure that for a case that expensive would be a little more durable especially on a surface that’s not so hard as concrete

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there, William! So sorry to hear the Symmetry Series case for your iPhone 11 Pro/X/Xs has seen better days. We're very happy to hear the case did its job in keeping your device protected though. There's no need to worry! We have our amazing product warranty in place to keep covered when something unexpected like this happens. Just give our friendly Otters a ring at 1-855-688-7269 and they'll be able to go over your case replacement options with you.

      Cheers,
      OtterBox Customer Support OtterBox

  • Rated 3 out of 5 stars

    Decent case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like how thin the case is, so I can actually put it in my pocket without any problems and it won’t fall out. But, the corners of the case already have cracks in it. I put the case on this morning and haven’t dropped my phone at all. Probably, user error when putting it on, but it’s got me paranoid about dropping my phone now.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the cracks on your Symmetry Series case! Did you know we have a great warranty? Reach out to our Customer Service Team and we can get you a replacement case. You can contact us here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Wow, what a camera!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome phone, super fast, incredible camera. Nice features, but our X is still great too!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Cell phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product was problem free and of high quality.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome product. Definitely would buy it again. Definitely

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good and sturdy. The only negative is that’s very hard to take off

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Not bad...seems a little bulky still....

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone, seems bulky a little. Super slippery....have almost dropped it a few times!!!

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Show off that phone

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a great case for seeing that great color you picked on your new 11 pro, but as I’ve only had it for 2 months, it’s scratched up everywhere. I can’t say whether the drop test is accurate as I have not dropped my phone. Cons: price and durability. Pro: visual

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there!

      We're sorry to hear that you're not happy with your Symmetry Series case! We appreciate your feedback about the scratching issues that you're running into with your case, and we'll be sure to get it passed up the ladder to our Otters in the design lab. In the meantime, give us a ring at 1-855-688-7269, and we'd be more than happy to get you helped out.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Great iPhone case!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great iPhone case! Otterbox makes a great case! Tough!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Otter box clear case

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case is awesome with glitter. Worth it. Will surely suggest to go for it.

    I would recommend this to a friend
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