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    • Brand Response

      OtterBox Customer Support 

      July 20, 2017

      Hi there,

      Thanks for being a fan of our products over the years! We are sorry that your latest Symmetry case experience let you down. We assure you that our standards have not diminished and we continue to build upon past achievements.

      We truly hope that this one unusual situation does not discourage you from considering our products in the future. If you ever have any OtterBox questions please do not hesitate to give our friendly Otters a call at 1-855-688-7269. We are happy to help!

      OtterBox Customer Service Team otterbox