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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1158 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are impressed with the Symmetry Series Case's protective qualities, snug fit, and sleek design. Many appreciate its lightweight feel and ease of installation. While some found the case prone to scratches and slightly slippery, the overall feedback highlights its positive attributes. A few customers mentioned the price point as a potential drawback.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 1,158 reviews
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Solid protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the otter box because of it’s thin design as well as the protection it provides against dropping your phone. It’s a classic design and provides peace of mind because of otter boxes quality and brand reputation.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use, Protection

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox Symmetry cases. Slim yet ultra protective for your device. Easy to install and remove. Colors are rich and stay vibrant. The perfect case for someone who wants a slim yet super protective case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my otter box because it saves my phones from a lot of drops. I like this one since it is clear and I can see the sleekness of my new iPhone Xs. Got it for 25% off on black Friday so that was a major plus!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Awesome case

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These cases are amazing! I always use them. They don’t yellow and can handle multiple cleanings. Lolol. They look great and protect my phone. They are slim and not bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Works with wireless charging

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve used otter boxes in the past that were bulky. This one is streamlined, but still protects. I replaced my Mophie, which would not work on a charging pad. Very happy with my selection.

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Heavy duty case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve had this case on for a couple months now and doesn’t turn yellow like others I’ve tried, and very durable. It’s a little hard to take off but at least it’s snug to the phone. Overall a great case

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Slim fit, high quality

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great cover for the new iPhone. I love the slim fit and the quality of the material used. I purchased the clear case and it shows the iphone very well. After using it for a couple months, it does show a little wear and the grip factor could be a little better. All in all, it's one of the better cases out there.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Transparent Case to show off iPhone Xs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I normally like to show off the base aesthetics of the phone design. This case is clear and not too bulky. Of course, it is a snug fit but once on, feel that it will protect the phone through out the day.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Otterbox still #1!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this for my iPhone XS and this case does not make it bulky at all. This case is strong and i feel well protected! It pays to spend the extra money to get a case that is going to protect your phone.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection
    Cons mentioned:
    Grip

    Rated 3 out of 5 stars

    Protects well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protects well, but slids off everthing if phone is layed on back. This is due to hard plastic and no rubber grip. So if you place your phone on any items That have an uneven top, get a case with rubber back. However it does provide good protection.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      HI Perfect,

      We apologize that this Symmetry series keeps doing the electric slide! If your heart is set on a case with a bit more traction, so to speak, we would suggest taking a look at our Defender series. The Defender incorporates a rubber slipcover that adds extra grip, and might work out better for you. Feel free to check it out by following the link below, and call our awesome Otters at 1-855-688-7269 with any questions. They're always thrilled to help out!

      https://www.bestbuy.com/site/otterbox-defender-series-modular-case-for-apple-iphone-x-and-xs-blue-green/6028063.p?skuId=6028063

      Cheers,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great Case for Iphone 10

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is nice because it protects the phone but it is also clear so that you can see the apple logo behind the case. It fits well around the phone and has protected my phone. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super sturdy & securely fits to my phone. It definitely has saved my phone from a couple of potentially fatal drops. It’s also nice that it’s clear because it nicely showcases my iPhone XS’s color

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    It's my favorite type of case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otter case does it. It's tight around the device & when I (stupidly) drop my device it kinda bounce(s) (the shock protection) & in panic I pick my device up & it's all good...price is worth it!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great case and slim design

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having otterbox cases for your phone are a great investment in protecting your device! This case fits perfectly and doesn’t obstruct any buttons or speakers while giving full protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect for showing off your phone. It is clear, so it does not hide the color of your phone. It also provides the great protection that otter box always provides.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Perfect!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn’t want to cover up my phone and hide it so I opted for this clear case. Nice to have the protection by Otter without the bulk too in this new slimline version.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Very sturdy iPhone cover

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The design is Otter Box quality, sturdy and protects the side with a little height to minimally protect the screen. Color is awesome and gets complemented on. I love it.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Design

    Rated 5 out of 5 stars

    Wonderful case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my second time getting this case. I love the sleek design of the symmetry otter box. Also I love that it is clear so that I can see the back glass

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Perfect fix and very clean and nice to look at

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The clear design is so nice to look at and very clean. I have bought crap from amazon before and the level of protection that I get from OtterBox is amazing.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this because it’s OtterBox case which has been very popular, trusted and well proven brand. When I opened the case from the box it felt very slim and light weight but sturdy. After I put the case ON and looking at the case felt nice but immediately had a concern if it can protect back and forth. I tried putting it on back and front on table and in the car to see if it camera is intact and screen. To my surprise they are still covered and the OtterBox is really did. The more I am using the more I am getting impressed with it. Well done and very happy.

    I would recommend this to a friend
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