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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1204 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 12 Showing 221-240 of 1,204 reviews
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Simple but Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always use Otterboxes for my phones, they have yet to fail me. I prefer this style because it is not as bulky as some of the others such as the defender. Overall very pleased and would get another.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case for someone who drops their phone a lot

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not bulky like most and protects every part of it.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Otterbox iphone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A great case as usual. Otterbox is still the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put in phone not too stiff and lov color!!

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Best phone case ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had the same phone case for my iphone 6, 7 and x. I keep rebuying it and would not use any other. It's very slim and keeps my phone safe. I drop it ALOT and all my phones were in very good shape.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Wife loves it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this case for my wife.. she likes the feel and it shows off the case x while protecting it..

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really do enjoy this case. I wanted something relatively slim but able to protect the iPhone. I believe this case makes for a happy medium between the two. I also enjoy the maroon color!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look of a phone without a case but they are fragile. OtterBox has made a thin and conservative case. It doesn’t add much bulk to the phone and does a solid job of protecting it.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Great for in and out of pocket use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with other cases occasionally dropping it out of my pocket and had to make repairs this case is just right size for this use and has protected my phone greatly.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk, Color

    Rated 5 out of 5 stars

    Nice thin case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth the slim look! Have yet to break an iPhone in one these! It’s slim and not all bulky, I recommend a black one though instead because the clear turns yellow eventually

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Otter box case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Slim and stylish very protective feels good in hand very secure. I live the feel and still feel safe knowing that it is an otter box. I trust the brand to protect my phone very well.

    I would recommend this to a friend
  • Pros mentioned:
    Protection, Weight

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this OtterBox symmetry. It’s lightweight and very protective and this one that I have in particular looks great. I also love the grip. No cons with this case only pros.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Durable phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case works great! My phone does not feel bulky with it at all. It I’ve dropped my phone a few times on accident and no problems with my phone at all

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Everything I hoped for!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely LOVE this case! It provides great protection while looking so pretty. Technically the buttons on the side are a bit hard to push but that is typical of Otterbox. I can deal with that. This case is thin for an Otterbox which I love. Several people have noticed how pretty it is and sparkly. That is how I came across it first myself. Saw a friend using the clear sparkly version of this at an event and then went online and found this one which I loved even more with the added teal color to it. I love the sparkles in it because lets just face it, glitter sparkles brighten up a day! :)

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 5 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have this on my iPhone X and have dropped my phone a few times. This case has definitely saved my phone. It is cute but the edges turn a yellowish color after awhile.

    I would recommend this to a friend
  • Cons mentioned:
    Grip

    Rated 4 out of 5 stars

    Sleek but Protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This provides the best of both worlds (enter sarcasm): functionality because it’s truly a strong, durable case; but possible frustration, because it can be deemed as too slippery for some, providing very little grip. Another possible plus to this case, but at the same time potential gripe is that it’s extremely snug once fitted to your phone. So taking it off is a chore and you may find yourself scratching its surface here and there while doing so. After searching through all types of cases sold at Best Buy, doing so for about an hour, I ultimately decided on this one after choosing to rely on the Best Buy rep I found answering others’ questions in my aisle.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 5 out of 5 stars

    Perfect case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It has been my favorite so far both in fit and color. It’s thick enough to protect my phone but isn’t too bulky. And it’s the perfect color for me.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 5 out of 5 stars

    Slimmer, but still great protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The slimmer design just makes it easier to carry my phone and fit it in small handbags or my back pocket. It’s still provides great protection.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Color

    Rated 4 out of 5 stars

    Awesome protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case did a really great job at protecting my case for how sleek it was. Only bad thing is that the sides kind of changed color and absorbed some of the dye from my jeans pocket. But still would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Slim protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was looking for a slim case that would protect my new iPhone, this definitely does that. It’s saved me from a few drops and love that it’s not bulky

    I would recommend this to a friend