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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1204 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 1,204 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Outterbox Rocks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Outterbox goes on easy, all the phone buttons work properly and it provides exceptional phone protection preventing damage. With the cost of phones today you can't afford to be without it.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My fave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very pretty and truly protects your phone. I had one on my 7 plus and now my X and have never suffered damage to my phone or screen :) OtterBox products are quality and worthwhile.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    Very Reliable Case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have utilized this type of case on all of my iPhones. Through multiple drops my phones have never cracked. Very sleek and reliable, highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Only case I ever had on my iPhone X

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I drop my phone all the time. This case protects. I use it along with a Zagg screen protector. Never had a problem. When I take my phone out of the case it looks new.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Durability &Protection!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great durability & protection for my iPhone X, I recently dropped the phone w/ this case from my work truck to the ground & barely left any mark on the case. A+A+A+

    I would recommend this to a friend
  • Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Very durable...edges eventually yellow in color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this as a frequent customer of Otter Box products. It does a great job protecting the phone from drops, but as I did read in other reviews, the outside edge will eventually yellow in color. Took about 6 months for me before the color change, which was longer than some reviews I had read. Use it with the tempered glass screen cover for max protection. The technology on this phone always keeps the back of it raised away from the case itself so when there is impact upon dropping, there is no chance the back of the phone will damage. Also has a decent lip on the screen side to protect for screen down drops. Definitely still need the tempered glass screen protector though.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there phishman59,

      Although it's awesome to see how well this Symmetry series has protected your iPhone, we apologize that the edges of the case started to pick up some yellow components! Our Otter fashionistas care about style, and would love to restore your pristine protection with a warranty claim. Please don't hesitate to call them at 1-855-688-7269, and they'll send over a snazzy new Symmetry A.S.A.P.!

      Kindly,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great Case!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case, I had the clear one for the longest time, but I love the color, and the durability of this case. I drop my phone a lot, but my phone is always in tact!!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    The case is very pretty and protects my phone.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This iPhone X case is very pretty and protects my phone. The phone has been dropped and it has protected it. I would recommend this case to others to protect their iPhone Xs.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case Ive Had

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is sleek and not bulky but still manages to protect my phone. I drop my phone a lot and it is hard to find a good case that's not huge so Im in love with this case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this iPhone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This makes the third Otterbox Symmetry I have purchased for different versions of iPhones and I love it. I will continue to buy this for future phone purchases.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Cute protective case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really enjoy my Otterbox Symmetry case. I love the glitter. I also love how thin the case is while still protecting my phone. I recommend this case to anyone.

    I would recommend this to a friend
  • Pros mentioned:
    Case design
    Cons mentioned:
    Color

    Rated 3 out of 5 stars

    Nice look

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gives a nice look but the edge of the case around the screen changes to an ugly brown color with time. Have to replace it every ) months to keep it looking nice.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Weight

    Rated 5 out of 5 stars

    Great!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy enough for everyday use. Wouldn’t recommend hiking but defintly an on the go case! It’s slim enough to be placed in pockets and such a cute color I couldn’t resist. (:

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Good but not great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one year of use, the rubber trim starts to peal off the TPU (hard back) piece. overall good protection and bumps.

    I would recommend this to a friend
  • Pros mentioned:
    Style

    Rated 5 out of 5 stars

    Super Safe

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It's a great mix of security and style. I broke my first iPhone ever several months ago and was really careful in picking this one. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the new iPhone, but have had same series of case for other iPhones, including 6, 6s, and 7. Unobtrusive but still protects phone from incidental damage.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Love this case.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally, a sleek well protected OtterBox case. It's the ideal case to ensure phone safety and not getting something so bulky your phone will barely fit in pockets.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My 11 year old saw this and wanted it for her iPhone X. I didn’t want to buy her another case but did and it is great. Has protection and looks very nice. Recommend!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Thin but still protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my wife. She loves it. And it has already survived a drop.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Nice Simplistic Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted something simple that would protect my new iPhone. Didn't want anything flashy. Something simple and to the point & this is it. Comfortable in the hand.

    I would recommend this to a friend