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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 1204 reviews

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Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers regard the Symmetry Series Case as offering excellent protection and a great fit for the iPhone X and XS. Many appreciate its lightweight design and stylish appearance, while some find it lacks sufficient grip and is prone to scratches. The case's clarity is also a point of contention, with some praising its transparency and others noting discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 1,204 reviews
  • Cons mentioned:
    Color, Scratch resistance

    Rated 1 out of 5 stars

    Don’t waste your money

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve only had it for about a month and the sides have gone brown and it looks disgusting, I keep my phone in my pocket or on my desk at home there was no reason for it to turn that color it looks very nasty and I tried to clean the case and it still stayed the same color. The back of the case also scratches very easily so you’ll basically have a case that looks terrible fast. I did purchase the case mate clear case and that is way better. I’m throwing the case away after taking pics for this review. Otterbox did a horrible job with this one.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey MarioVq35,

      We so apologize that this Symmetry series is suffering from a complete cosmetic casualty! Our friendly Otters would love to remedy this situation with a warranty claim, so please feel welcome to call them at 1-855-688-7269. They'll get things rolling again with a brand-new case in no time at all!

      Cheers,
      OtterBox Customer Service Team otterbox

  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bulkier than I thought but it does the job and you can see the back of your phone which is a blessing I was tired of cases that hide your phone and this was the solution only issue is it shows scratches easy but it will keep your phone safe I’ve dropped mine on concrete and it survived that’s all that matters at the end of the day

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection, Weight

    Rated 5 out of 5 stars

    Nice case for cellular phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is very sleek, lightweight and easy to carry in you pocket or purse. Variety of colors. Seems to provide adequate protection so far.

    I would recommend this to a friend
  • Pros mentioned:
    Case design

    Rated 5 out of 5 stars

    OtterBox - Symmetry Series Case for Apple® iPhone®

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    OtterBox - Symmetry Series Case for Apple® iPhone® X - Black Stop everyday wear and tear in its tracks with this OtterBox Symmetry Series iPhone X case. Slip the one-piece cover on in seconds to prevent scuffs, scratches and impact damage

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Functional with Bling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love my iPhone X clear/silver flake otter box case. It was very easy to put on & is protective,slim & stylish with see through bling(on the back) & a warranty. My last iPhone 6 case was a life proof, very protective but bulky.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My wife loves this case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this case. She really enjoys this case it helps with being dropped. Recommend buying a shield for your screen so do I help with protection. The case is really top-of-the-line quality recommend buying one for iPhone X

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Good IPhone X case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otterbox Symmetry case for the iPhone X fits and functions very well. I had either Otterbox or Speck cases on my phones and they all are great. This Otterbox is thinner than the Defender cases I’m used to. I bought this case because it is see through. Doesn’t protect as much as the Defender though.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Nice case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this case much better than previous Otterbox styles. Slides into pocket easily and keeps phone screen from touching the ground. It is also easy to take on and off, unlike previous editions. Love the glitter!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Highly protective

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a clear case for my iPhone x since I like the glass back and did not want to hide it. The only thing I don't like is the power button is a little hard to press but overall it protects the phone.

    I would recommend this to a friend
  • Pros mentioned:
    Case design, Protection

    Rated 5 out of 5 stars

    Pretty, but easily cracked

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the look and protection that this gives your phone, but because it's clear plastic, mine cracked visibly after the first drop or two. The case did it's job and my phone is fine, but I think the abuse the case takes is more visible in this particular case. That said... I bought another just like it to replace my previous one. Because I love this case. It doesn't change the beauty of the phone you bought, just protects it. And it does a good job.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Sleek and thin

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is perfect if you want to show off your new iphone X. It is super cute with glitter but still offers that see through look. Super classy, great protection, highly recommend

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My First Otterbox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’ve always used the apple rubber case that would peel after a month. So far this case is great. I’ve dropped my phone once onto concrete and box is not scratched and phone is good!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk, Grip

    Rated 5 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample protection without the bulk. Does not have the same grip as the Apple silicon case.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case feels great in hand

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great case for someone who wants to add a Zagg screen cover and have the rest of the phone protected. Feels great in hand. No slippery. Just a really nice case very sleak

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    So far, so good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will say I have dropped my phone with this case a couple of times and it has been fine. This is my first otterbox and I like that the case isn't too bulky, but still protective.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you drop your phone often this is def a must have case. It does add a little bulk on the phone and does t help that the new iPhone X is a little thicker than my iPhone 7plus

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful AND protects my glass phone! :)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was really nervous when I bought the iPhone X because I was terrified that it would be so fragile, that I'd break it on day 1. I have a few Speck cases (the only company I trusted), and then I bought this case. Not only is the sparkle really pretty, but you can still see the white color through the back, and I really love it. The greenish color is nice, also. This case protects my phone so that I'm not terrified I'm going to break it. I use the Samsung wireless charger at night, and it charges right through the case (some of the cases need to be taken off first), so that is a definite plus. I would highly recommend this case!

    I would recommend this to a friend
  • Pros mentioned:
    Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love that the case is clear but still protects the phone. Does not add bulk to the phone

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection and style

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this case for my girlfriend. She loves the color and it is great protection for her phone. She tends to drop her phone a lot and so far this case has proven it’s worth

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Slim fit and durable

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for my husband because he doesn’t know how to take care of the nice things we work for. Glad this come with drop insurance but I’m hoping we don’t have to use it.

    I would recommend this to a friend