Customer Ratings & Reviews
- Model:
- 51198BBR
- |
- SKU:
- 6287817
Customer reviews
Rating 4.7 out of 5 stars with 1669 reviews
(1,669 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as providing good protection and a comfortable fit, with many appreciating its sleek design and ease of use. However, some users noted that the case is prone to scratches and that the color may fade over time. A few customers also felt the price point was somewhat high for the features offered. The case's clarity in showcasing the phone's design was also a positive aspect for some.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Bulk
Rated 4 out of 5 stars
Protection without the bulk
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I'm not usually an Otterbox fan, but this case is not very bulky. I've dropped it my phone a couple times and have had no damage to the phone. The case has scratches, though. The sides are grippy, but the back is not. I love the sparkle!
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just want to say that since I have had the case on my phone it has still protected it. I love otter box cases. I have already dropped my phone multiple times & the case does it’s job
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Beautiful case!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case looks great and protects our new smartphone well. Because it's transparent and sparkly, you can also slide tiny photos between the case and phone for a more personalized look.
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Design
Rated 5 out of 5 stars
Great product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this on sale which is always a plus! This case make my phone extra safe to hold even without pop sockets coz the sides gives you a good grip. The stardust flakes gives your phone extra bling.
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Case quality
Rated 5 out of 5 stars
Love this
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Absolutely love this case. At first I was worried because it was so thin, but it is very effective. Pair this with the glass screen protector and your phone will be just fine. GREAT quality
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Nice Protective Case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I bought the new iPhone for my granddaughter. I wanted her to have a good case to protect it. Good thing I did because she dropped the phone about a week later. No problem! Phone is perfect!
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Wonderful case
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fantastic case it protects the phone all around. The appearance is beautiful as well. I dropped the phone quite a bit and still no scratches on it thanks to the case
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Excellent Cover
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have been using otterbox for years. Its very durable. The only problem is that since its transparent, it gets darker and yellowish after a while. Protection wise, it's great.
I would recommend this to a friend - Cons mentioned:Price
Rated 4 out of 5 stars
Decent case, but overpriced.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My mother wanted this case for her new iPhone XR. The overall quality seems good, but I think it is way overpriced for what it is. I feel like she could have gotten an equal quality case for much less at Amazon or elsewhere, but she likes it, so we kept it.
No, I would not recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case for my new Xs Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otterbox has the best cases to protect your valuable cell phones! This clear Symmetry case is lightweight, but allows the beautiful gold color to shine through while protecting it from dust and drops.
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Perfect protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I got this case for my new cell phone. Fits the phone(iPhone XS Max) very well. I haven’t dropped it, and hope not to. Otter Box is a top notchcompany! You might pay a little more, but it is worth it!
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Awesome
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It’s very difficult to take the phone out of the case but that’s a good thing. It snaps on easily. It’s also very easy to see grease but you overall get to see the color of your iPhone which is nice.
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case!
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is my second case like this. Only down side is if you don’t like the yellowing after time then this isn’t for you. I don’t mind it since it saved my phone multiple times.
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Protection
Rated 5 out of 5 stars
Great case!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this case for my wife. She loved the clear case and durability. The case is no "safe", but will certainly protect the average, responsible adult holding a phone under average conditions.
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Fit
Rated 5 out of 5 stars
Otterbox Symmetry Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is thin but extremely durable in protecting your new iPhone purchase. I have purchased this brand/model case for the last several phones. Great case. Would have liked a different color.
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® XS Max - Tonic Violet
I would recommend this to a friend - Pros mentioned:Protection
Rated 3 out of 5 stars
Its an okay case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this case because i wanted otterbox protection for my iphone xs max. But wanted the fashion style of it being clear to see the color of my phone. It is a heavy case. It hugs the phone fine, however the protection seems to be more all around the edges where the case is thick and rubber like. I imagine its to absorb the drops. But the back of the case seems iffy its hard plastic. To where if i drop my phone flat i am not sure it will protect the glass back of the phone. Also the front edges that are ment to be risen up higher then the screen. seems like its barely protecting the front screen.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Nauj,
Sorry to hear that you're feeling so uncertain towards the iPhone Xs Max Symmetry series! Rest assured, that particular case is specifically engineered and tested with additional layers to provide the best device protection possible. We're confident that the Symmetry should continually safeguard your iPhone for a long time to come, but if you do run into any additional questions or comments, please don't hesitate to call our reliable representatives at 1-855-688-7269. They're always happy to chat!
Warmly,
OtterBox Customer Service Team
- Cons mentioned:Scratch resistance
Rated 4 out of 5 stars
Great case
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case is a really nice case and it protects the phone nicely while being a slim case the only problems I have with it is it’s not scratch resistant like they say over time they show up and so does a little yellowing around the edge but besides that it’s a great case
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey, Mali!
We're sorry to hear that your Symmetry Series Clear case has gotten scratched and discolored. We'll be sure to get this passed along to our engineers. In the meantime, give us a ring at 1-855-688-7269, and our amazing CS Otters can get you taken care of with a replacement case.
Best,
OtterBox Customer Service Team
- Pros mentioned:Case quality
Rated 4 out of 5 stars
Good for what it is
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like otter box. This clear case let’s me appreciate the color of my iPhone as well as giving me some peace of mind Incase it slips out. The only thing I would have liked more is if there was a little more lip to protect the screen I case of a screen face down drop.
I would recommend this to a friend - Cons mentioned:Bulk
Rated 4 out of 5 stars
Great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really have no complaints. I purchased this case on sale and was looking for something durable yet not bulky. This was exactly it; it’s VERY protective but still cute. The small glitter pieces compliments my gold XS Max so nicely and I’m happy I bought this case!
This review is from OtterBox - Symmetry Series Clear Case for Apple® iPhone® XS Max - Stardust/Silver Flake
I would recommend this to a friend - Pros mentioned:Case quality
Rated 5 out of 5 stars
Great case
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really love this case it gives a superior grip to my iPhone and the leather snarls awesome and very nice a lot of art work is put into this case I really love it
This review is from OtterBox - Symmetry Series Case for Apple® iPhone® XS Max - Black
I would recommend this to a friend





