Customer Ratings & Reviews
- Model:
- 51197BBR
- SKU:
- 6287820
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as providing good protection and a comfortable fit, with many appreciating its sleek design and ease of use. However, some users noted that the case is prone to scratches and that the color may fade over time. A few customers also felt the price point was somewhat high for the features offered. The case's clarity in showcasing the phone's design was also a positive aspect for some.
This summary was generated by AI based on customer reviews.
Love the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very durable an love that I see the gold through it
I would recommend this to a friendLove the phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the size and screen of the new Iphone XS Max
I would recommend this to a friendGreat thin case for iPhone XS Max
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very thin, provides protection and allows me to show off the gold.
I would recommend this to a friendGirls like it
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Transparent case. My daughter likes it and can put picture behind it underneath
I would recommend this to a friendGreat
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend this product for the new iphone.
I would recommend this to a friendGood
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Expected a little more quality but not the worst case!
I would recommend this to a friend- Pros mentioned:Protection
Decent
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It protects your phone but the back gets easily scratched up
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey MatthewD42,
While we're bummed to hear that your Symmetry series is looking a little scratched up lately, we're glad that it is fulfilling its destiny and keeping your phone safe from the same fate! Our friendly Otters would love to reinstate that unit with a warranty replacement, so please feel welcome to give them a call at 1-855-688-7269. They'll process a claim in practically no time at all so that you can get back to enjoying sleek security!
Best,
OtterBox Customer Service Team
Good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was bought for my daughter and she loves it! Thank you otter box for making good products!
I would recommend this to a friendLove it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I really like this case, however the clear one actually looks a little yellow when on the phone.
I would recommend this to a friendClear case
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my wife loves these cases. This is her second one in 6 months.
I would recommend this to a friendSolid case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the design and case itself, just wish that it was a little more flexible when removing.
I would recommend this to a friendnice case with some protection
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The semi-clear back is good for hiding a previously cracked back on the phone.
I would recommend this to a friendOtterBox is usually a top notch phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have never had any problems with any of the random OtterBoxes I’ve used on various phones.
I would recommend this to a friendGood quality product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has saved my device from very bad incidents! Highly recommended.
I would recommend this to a friendGood phone
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This phone will do everything but walk your dog. Takes great pictures and movies.
I would recommend this to a friendNice thin case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Overall, I like the size of this case. It is slim and you can’t tell it’s on the phone
I would recommend this to a friendOk. I find this brand is always overpriced but...
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've purchased OtterBox products in the past, originally to protect very expensive cell phones. Well, the iPhone was in a different OtterBox case that was supposed to protect it against drops but it did not. The screen broke anyway. However, my grand daughter wanted this, so I got it for her. Oh well.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there.
We're sorry to hear about your disappointment with OtterBox cases in the past. While our cases are tough, there are some variables that can't be predicted. We hope your grand daughter loves her Symmetry Series case. If she has any issues with it, please give us a call at 1-855-688-7269, and we can get her helped out as best we can.
Best,
OtterBox Customer Service Team
Good phone cover.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like it but miss the rubber sides that I had on my last Otter product.
I would recommend this to a friendMediocre
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the keys at first especially that it was transparent but eventually the sides started cracking in the area where the buttons are warped and would stick out I had to buy one just recently because about 2-3 months in it already was damaged
No, I would not recommend this to a friendGreat
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good cover for the phone, it’s simple but durable
No, I would not recommend this to a friend