Customer Ratings & Reviews
- Model:
- 51197BBR
- SKU:
- 6287820
Rating by feature
- Value
Rating 4.5 out of 5 stars
- Quality
Rating 4.7 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers regard the Symmetry Series Case as providing good protection and a comfortable fit, with many appreciating its sleek design and ease of use. However, some users noted that the case is prone to scratches and that the color may fade over time. A few customers also felt the price point was somewhat high for the features offered. The case's clarity in showcasing the phone's design was also a positive aspect for some.
This summary was generated by AI based on customer reviews.
Eh
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have loved otter box, but this one over time the sides started to pop out. I am unsure if this protected my phone as well as the other do. This is a hit or miss for me and willing to purchase it again. I think it just had to deal with it being much slimmer vs the other ones
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're sorry to hear about the frustration with your Symmetry Series! It's certainly odd to hear that the sides started to pop out on your case. The good news is, we have a stellar warranty, and we're more than happy to get you a replacement OtterBox. You can file that warranty claim through the link below, or give us a ring at 1-855-688-7269, and we can get you taken care of.
Warranty link: https://www.otterbox.com/en-us/warranty-claim
Best,
OtterBox Customer Service Team
Great product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product all buttons work well just a bit difficult to install
I would recommend this to a friendGreat I phone case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case doesn’t hide what kid of phone I have like the last case
I would recommend this to a friendSturdy and protective but hard to get on and off
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is great if you look to never take it off... ever. Sturdy and top quality case, however, it’s extremely difficult to get off of your phone without feeling like you’re going to snap your phone in half. Be warned, I am not exaggerating how difficult it is to remove this case lol.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi Lambo,
We're sorry to see that this Symmetry series seems to be a little too dedicated to protecting your iPhone - it even refuses to be removed and leave the phone unprotected! While we love this level of commitment, we certainly understand why you might need to take this case off every once in a while. Please feel welcome to follow the link below to watch our installation video for the Symmetry, which should offer a few handy tips and tricks. If you continue to experience issues, just give our Otter experts a call at 1-855-688-7269, and they'll be thrilled to provide further assistance!
https://www.youtube.com/watch?v=aCf0nx42OFk
Best,
OtterBox Customer Service Team
Otterbox case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case protector only issue is that it beings to turn yellow
I would recommend this to a friendGreat item
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Strong, simple, sturdy, and affordable case. Great everyday case.
I would recommend this to a friendlove the camera
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The big screen helps with navigating and watching videos
I would recommend this to a friendGood Quality
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Recommend product to protect your recent phone purchase.
I would recommend this to a friendWorks well
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case seems to work well . Haven’t had any issues with it .
I would recommend this to a friend- Cons mentioned:Scratch resistance
Scratches very easily
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When i purchased this case I was excited to see that it was scratch resistant. Not even a week after I purchased the case it scratched very easily. Not very happy with how scratched it has gotten from light every day use.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi ams28,
Sorry to hear that this Symmetry series has emerged from week one with some battle scars! Our cases are purposely engineered to absorb the brunt of any impacts that would otherwise jeopardize your device, so as long as the iPhone is still looking sleek, then that's still a win in our books! Our friendly Otters would love to set you up with a brand-new replacement, so please don't hesitate to give them a call at 1-855-688-7269. They'll be able to process a warranty claim in a matter of minutes!
Kindly,
OtterBox Customer Service Team
Otterbox symmetry case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case is cool but I honestly expected more. I dropped my phone the other day and my phone landed face down my screen cracked . Luckily I had a screen protector that saved my phone . I was expecting this case to save my phone from cracking considering the case was around 50$
I would recommend this to a friendGood
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy access and the buttons responds quickly when pressed.
I would recommend this to a friendPricey
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.As advertised pricey but this for my daughter......
I would recommend this to a friendGreat case but a bit heavy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the case but it does make the phone a bit heavy
I would recommend this to a friendGood product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice product from Otterbox. A bit slippery but a nice case.
I would recommend this to a friendNo issues yet.
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.feels good in the hand and looks nice. Good price.
I would recommend this to a friendCase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always use this type of phone case good and light weight
I would recommend this to a friendNice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case, would recommend to buy. Great coverage
I would recommend this to a friendDecent case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good construction, but due to the clear nature of the case, fingerprints are easily left and seen all over it shortly after beginning of use
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey Matt,
Although we're thrilled to hear that this Symmetry series is protectively showing off your iPhone, we apologize that the case exterior is also displaying a few fingerprints! We always recommend using a trusty microfiber cloth to wipe any smudges away from the case, but if this doesn't do the trick, please feel welcome to call our awesome Otters at 1-855-688-7269. They'll be happy to help tidy things up!
Best,
OtterBox Customer Service Team
Great for a slim clear design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Everything is great except that the case scratches easily.
I would recommend this to a friend