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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 13 reviews

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77%
would recommend
to a friend

Customers are saying

Customers are enthusiastic about the Symmetry Series Case's protective qualities for the Google Pixel 3 XL. Many comments highlight its ability to safeguard the phone effectively while maintaining a slim profile. Positive feedback emphasizes the case's sturdy construction and its success in balancing protection and a sleek design. The case is praised for offering good protection without completely obscuring the phone's appearance.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-13 of 13 reviews
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    yellows after a few weeks

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installation was a little bit difficult, since the case doesn't flex too much. Seems to protect the phone well, though I feel the case is a tad bulky and on the heavy side. Main complaint is that the flexible part of the case around the front and sides starts to yellow after a few weeks, and it's easy to notice it since it has an ugly contrast with the still-clear hard plastic back. Now two months in, the yellowing just keeps getting worse.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there kks9832,

      We're so sorry to hear that this Symmetry series seems to be taking on a different color than expected! While this aesthetic attack shouldn't compromise your overall protection, we completely understand why this would be disappointing. Our friendly Otters would love to set you up with a quick warranty claim, so please don't hesitate to give them a ring at 1-855-688-7269. They'll send over a brand-new replacement so that you can get back on track to spotless security as soon as possible!

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Favorite Color

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy when received, love the color the purple is perfect! Offers great protection for new phone and not as heavy as I thought it might be.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Slim case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love how slim this is and it fits in my hand great. The color was great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case! Very simple and clean. It felt like the last phone case I had for this phone kept slipping out of my hand. This case is perfect!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's sleek not bulky OtterBox is the best. I'm positive without it, I would have broken my phone by now.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fantastic grip and hand feel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seemingly excellent balance between protection and slenderness. Untested on drops. But overall very nice case.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Perfect solution

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great way to protect without coverig the phone. Clear covers are the way to go!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice sturdy case, and colorful. If were looking for something with a little bling.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Freaking beautiful, but yellows with time.

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Freaking beautiful, but yellows with time. Amazing in the light.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I ordered this beautiful phone case online and was so glad when it came in. I've gotten so many compliments on it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like all OtterBox products, great case. Highly recommend.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Yellowing

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved this case the first few months I had it and then the back started to turn yellow. It's a bummer because I really liked this case.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 2 out of 5 stars

    Ehhh

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is somewhat protective I guess and looks nice and sleek, but this case is almost impossible to get off! I seriously think It could bend my phone a little or something due to the sheer amount of force needed. Even trying to pry up the edges only helped a little bit.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Kyle!

      We're sorry for any frustration with the removal of your case. Check out our video on case removal here: bit.ly/OtterBoxSymmetryInstall
      Hopefully that helps!

      Best,
      OtterBox Customer Service Team OtterBox

  • Customer reviews from otterbox.com

    User rating, 4.4 out of 5 stars with 26 reviews on otterbox.com.

    See all otterbox.com reviews
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