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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 243 reviews

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Rating by feature

  • Value

    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

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Cons mentioned filter

91%would recommend to a friend

Customers are saying

Customers have good things to say about the Symmetry Series Case's protection and quality. Many appreciate the case's fit, transparency, and ease of use, finding it easy to install and comfortable to hold. While some mention bulkiness, positive feedback on grip and price points also stand out.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-60 of 243 reviews
  • Pros mentioned:
    Transparency

    Rated 5 out of 5 stars

    Love the case for my new phone!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    clear to see my phone's lovely color and easy to hold

    I would recommend this to a friend
  • Pros mentioned:
    Fit
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Light weight yet protects my phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone perfectly, and not bulky, Fits perfectl

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly as described

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great little case- the clear simply embodies the color of the phone. It does have a sheen appearance but isn't slick. It has a ridge along the outside that enhances the grip. Also it is not silicone but a ridged plastic. It does not interfere with a tempered glass screen either!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great protection!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was purchased for my daughter, who keeps dropping her phone! She purchased a different brand case herself, but it did not protect her phone adequately. This case not only looks nice, because it allows the pretty color of the phone to show through, but protects the phone when being dropped!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Excellent case to protect the S10E cellphone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect case for the S10E. Just the right thickness for the phone. Feels good in your hand. Will definitely protect the phone if dropped. Phone has been dropped twice already and it is only three weeks since it was purchased.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Good protection

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case. Dropped my phone and it held up. Protecting the phone but cracking the case only. Replaced it once due to cracks and now must take it back to replace again. Can't ask for better protection since I'm really hard on phones.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Live Up To Reputation

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There are different sizes for the versions of Samsung 10s; the packaging was not as clearly marked as I would have liked. The product is outstanding. So snug at first I thought it might not fit. Just FYI, nothing covers the screen. This appears to be the same with comparable products. Highly recommended.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Very good case but a little pricey.

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case seems to be rugged. Fits the phone extremely well. In fact I had a hard time removing it once it was on the phone. Being clear it is a little hard to keep it looking fingerprint/smudge free. Overall I am happy with it so far.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Samsung Galaxy case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got exactly what i needed, a good case to protect my phone from accidental drops. This is my 2nd time buying an Otter box and will continue to buy them as i get new devices.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this to replace my existing one that I have had for 3 years. Has done a great job of protecting my phone. The price is a little high but if it keeps my phone safe, I guess it is worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Great case for my Daughter

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a case for my daughter's new Samsung phone and this was it. She drops the thing all the time and it has held up well. Not as bulky as some of the others and is doing the job for an 11 year old.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    My Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've had this case for about a week and I have already dropped my phone a couple of times. Because of the protection, it offers nothing has happened to my phone. I highly recommend plus it's simple yet stylish.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    Sleek and easy to put on

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case feels very sturdy, but is fairly thin for an otterbox. Compared to other types of otterbox cases it was easier to put on my phone. The clear material shows off the design of the phone nicely.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This OtterBox (Symmetry series) is sleek and not bulky as past ones I have used. It continues to perform exceptionally as evidenced by no phone damage after phone drops on tile floors and cement.

    I would recommend this to a friend
  • Pros mentioned:
    Ease of use

    Rated 5 out of 5 stars

    S10e case that displays the color of your phone!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Son selected this case because he liked the color of his phone. He loves it and says that it was easy to install. We were also able to price match Best Buy with Amazon! Great customer service!

    I would recommend this to a friend
  • Cons mentioned:
    Bulk

    Rated 3 out of 5 stars

    Decent, but...

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I liked the case. It's convenient, secure and not bulky. However, after less than a year's use, I am needing to replace it. Although I've been careful and kept it clean and dry, the silicone rim around the case began to turn yellow after about 6 months. The discoloration continued to get worse as time went by and is now a very nasty yellow/brown color. I have removed it from my phone as it has become embarrassing to use because it just looks dirty and nasty. It's not dirty and nothing I try will remove the discoloration. So, beware, the life of the appearance of this case is less than 1 year!!!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great phone case as usual

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox has been our go to for years and this case is no different. It has saved us money by protecting and keeping our phone scratch free. Great product and I'll be keeping this for years

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Looks good.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife needed protection for her new phone and she wants to see the color of the phone, so with one purchase I was able to get peace of mind for me and the look she wanted.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Clear case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this clear OtterBox case. I purchased a prism blue Samsung Galaxy phone and didn't want to hide the gorgeous color. This is perfect.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Fits perfect!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox fits perfect over my new Galaxy S10e phone. It's protecting my phone with great measures, as I've dropped my phone several times on a sidewalk and in the bathroom.

    I would recommend this to a friend
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