Last-Minute SavingsLimited quantities.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.7 out of 5 stars with 124 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

94%would recommend to a friend

Customers are saying

Customers are delighted by the Symmetry Series Case for Samsung Galaxy S20+ 5G, particularly praising its protective capabilities, comfortable fit, and overall quality. Users appreciate its clarity, lightweight feel, and stylish design. However, some customers have expressed concerns about the grip, price, and susceptibility to scratches.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 5 Showing 81-100 of 124 reviews
  • Pros mentioned:
    Ease of use

    Rated 4 out of 5 stars

    Great

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sturdy, sleek, easy to slide in pocket. Comfortable while holding

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rough and tough case

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent case for the s20 plus. I'm a union carpenter and having a heavy duty phone case is a must. The dust flaps for the charge port is also a nice feature. The case still maintains a slim profile even with the rubber and plastic dual layer.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Not worth the price paid.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is a good fit and easy to put on. The quality of the case seems disproportionate to the price. Seems like you are paying more for the brand and could get an equally good case for much less. I will most likely not be buying another otterbox case in the future.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Angie!

      We're sorry to hear about your disappointment with your Symmetry Series case. We'd love to get some more detailed feedback about your experience with your OtterBox, so we can share your thoughts with our design team. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/support

      Best,
      OtterBox Customer Service Team OtterBox

  • Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Nice and sleek.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good, but hefty price for no screen protector or clip.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox symmetry is thin and protective

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Otterbox exclusively for my phones. The symmetry is nice and thin, unlike the defender. I have never had an issue following a drop, although I don't drop my phone too often.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Solid phone case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought three phone cases like this one for our new Galaxy G20+ phones, my wife and kids like it very much. Each of them have had different cases that have not held up well in the past but this one seems to address the issues that had caused the deterioration.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Product Review

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great Product. My salesperson Josh Dawson was very helpful & professional to deal with !!! The product perfect for the Samsung S20 + 5G phone I purchased from him that same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Happy Boss

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My boss is a total boomer and ripped his last case to shreds; got this as a replacement and he's ultra stoked. Love looking like the hero, thanks OB!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    OK case.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not the best case ever, but it will do for now. Here is why, for some reason the side edges of this case are 2 mm lover than top edges. Meaning, that a direct impact to one of the side edges will not protect the edges well.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    ok case a bit slippery

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It took work to get the new phone set up. The sales guy from Best buy was not very helpful, This was very disappointing, He lefty me on my own to set it up. I may not be buying my next family Meyerbeer's phone from Best Buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sleek , doesn't add a lot of bulk.

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As expensive as new phones are, I wanted something that was easy to put on and be used with my bicycle phone holder to offer protection . Otter fits the bill !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otterbox Never Disappoints

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Been using Otterbox Commuter and Symmetry cases on Galaxy phones for years and have never had a broken screen despite dropping it occasionally.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the s20+. Very sleek and does not add additional bulk to the phone yet adds substantial impact protection. Highly recommended.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    okay case

    |
    |
    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous owner of Otterbox cases. was not super thrilled with this one. biggest reason i got was how slim it is but the quality is nit the best for Otterbox cases. I upgraded to a more sturdy one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it! Sturdy, easy to put on phone and not too bulky. The price seems a bit much but if it saves my phone for 2 years, its worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is a must for phone protection. These cases are very durable and will definitely protect your phone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great camera

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has a great camera. Don't need to bring along professional size camera anymore. Quality of the picture is fantastic.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My wife loves her new phone

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The associate was extremely helpful. She explained how most of the features work and explained the protection plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GREAT

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get this case every year for my new phone and I like them. Its slick, smooth, thin, and durable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case!

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had the same case on my old cell and they are all you can ask for, slim, sleek, compact and work well.

    I would recommend this to a friend