Customer Ratings & Reviews
- Model:
- 48674BBR
- SKU:
- 5773837
Rating by feature
- Value
Rating 3.8 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Ease of Use
Rating 4.8 out of 5 stars
Customers are saying
Customers recognize the Symmetry Series Case's excellent protection and snug fit as major strengths, with many also appreciating its lightweight design and ease of use. Positive feedback also highlights the case's appealing aesthetics and comfortable grip. However, some users noted that the buttons could be difficult to press and that the case is susceptible to scratches. A few customers also felt the price point was somewhat high.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Fit
nice slim design
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very compact attractive case not very hard shell
I would recommend this to a friend Love the case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Get the use of the case without hiding the color of the phone.
I would recommend this to a friendNot otter box quality
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love OtterBox normally. But this one's buttons are extremely stiff. I plan on returning it
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Jodee,
We truly apologize that the buttons on your Symmetry series are pushing back a little bit! Occasionally, the buttons on newer cases can be a little stubborn at first, but not to worry - after some time and use, they should relax and become more comfortable. If the tenacity should persist or become too irritating, please don't hesitate to ring up our awesome Otters at 1-855-688-7269, and they'll hook you up with a warranty replacement!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Case design
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Sleek and slim. I like how it feels and am happy with it.
I would recommend this to a friend - Cons mentioned:Button press
Button issue
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Buttons are very hard to press. I need to return the case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Daniel,
Now, hold on just a second! We're sorry to see that the buttons on your Symmetry series are giving you some pushback, but we’re positive that this will be solved with some consistent use over time. After they're put into action a bit more, the buttons should relax and be much easier to access. Should you run into any further OtterBox questions, please don't hesitate to call our friendly Otters at 1-855-688-7269. We're happy to help!
Cheers,
OtterBox Customer Service Team
- Cons mentioned:Bulk
My screen broke with this case on
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I was thrilled with this case at first. It has the otter box name, it's clear, not bulky, sounds great!! Dropped my phone while getting out of my car, face down onto the concrete. The upper left and lower left corners shattered. Very disappointed in this otter box product.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Dear Shawnna,
We're so sorry to hear that your Galaxy S8 took a spill and emerged with this damage while under the watch of the OtterBox Symmetry series. We can imagine how upsetting this must be, and we're genuinely bummed that this experience does not reflect on the commitment we have to offering the highest protection quality possible for your device. We test the Symmetry extensively to ensure that it holds up to these standards, but unfortunately, every drop has unique dynamics and variables, some of which are simply beyond our control.
Although our warranty does not extend to the Samsung device itself, we would very much like to send you a new OtterBox so that you can get a fresh start once your Galaxy S8 is repaired. Please feel welcome to call our friendly Otters at 1-855-688-7269, and they'll set this up for you with ease and haste!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Great Case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Case fits great, adds to the phones character. Dropped my phone with no damage because of the case's protection.
I would recommend this to a friend - Cons mentioned:Button press
Good protection, case limits side button usage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.While this case seems sturdy and would provide good protection, my phone did not fit very tightly in the case. The side buttons on the phone are very difficult to press through the case. For this reason, I returned the case and bought another brand in a similar style.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there KarenB,
We're so sorry to hear that this Symmetry series was acting a little stubborn, and that you felt your best option was to return the product! Had you contacted us, we would have let you know that, while the side buttons on newer cases can be a little inflexible at first, after consistent use over time, they do tend to relax and feel more comfortable. However, we completely respect your decision, and we sincerely hope that this experience does not turn you away from OtterBox for good! If you have any future questions or comments, please feel free to call our playful Otters at 1-855-688-7269, and they'll dive right in to help out!
Warmly,
OtterBox Customer Service Team
Nice phone. Good features.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced an S4 with this phone. Love it so far. Takes great photos! Still have to figure out all it can do.
I would recommend this to a friend- Pros mentioned:Protection
Always a great case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Otter Box is a great case and has saved mine and my wife's phones many times in the past. We always get one.
I would recommend this to a friend - Pros mentioned:Ease of use
Love the big screen and all the extra features
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Easy to use and takes the best movies &pics of any phone I ever owned. I can do anything on my new Samsung!
I would recommend this to a friend - Pros mentioned:Protection
Great case for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always get an Otter box to protect my phones. Great case.
I would recommend this to a friend - Pros mentioned:Protection
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Protects well. Very sleek looking. Also got a great deal on it. Absolutely necessary purchase!
I would recommend this to a friend Did not cover the button
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was great from the view of the item but once on my button would not work on the side
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there Milio,
Sorry to hear that your side button wasn't working with the Galaxy S8 Symmetry! Occasionally on a new case, the material on the sides of the case can be a little stubborn at first, but it normally loosens up over time! If the inflexibility persists or becomes too frustrating, our comfortable Otters will love to outfit you in a case that allows full functionality of the device while providing superior protection! Just give them a call at 1-855-688-7269, and they'll get you taken care of!
Sincerely,
OtterBox Customer Service Team
- Pros mentioned:Protection
Sturdy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great protection for your phone and since it's clear it lets you enjoy the look of the phone.
I would recommend this to a friend - Pros mentioned:Fit
Like it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Fits and looks nice on my new phone. Has a clean look.
I would recommend this to a friend - Pros mentioned:Case design
great cover for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.like it clear it shows off the beauty off the phone
I would recommend this to a friend - Pros mentioned:Case design
Good case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good with the case. I've been very impressed
I would recommend this to a friend - Pros mentioned:Ease of use
Nice case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice easy to put on case. Otter box always a nice brand
I would recommend this to a friend - Pros mentioned:Ease of use
Works great
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. Easy to put on. Looked just like the pic.
I would recommend this to a friend