Year-End SaleEnds 1/1/26. Limited quantities. No rainchecks.

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Your price for this item is $9.99
Clearance
The comparable value price is $49.99

Customer reviews

Rating 4.5 out of 5 stars with 1039 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.3 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers express satisfaction with the Symmetry Clear Series case's protection, fit, and clarity, frequently praising how well it protects their phone and its slim profile. Many appreciate the case's ability to showcase the phone's original color while providing a secure grip. However, some users mention challenges with button accessibility and find the price point to be relatively high. A few also note potential for discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 37 Showing 721-740 of 1,039 reviews
  • Rated 5 out of 5 stars

    Clear Otter Box case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Feels very solid when you pick up your phone .. and I enjoy seeing the color of my phone in the case

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Top product

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and has been durable, dropped a couple of times, with no damage

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good case for the phone keeps it nice a light and it’s very thin so it doesn’t bulk up your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Yuderka

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I loved my phone case it is one of the best...and I can chard my phone with out takeout..I just love it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice case

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice product and holds up well. clear cases are nice so you can still enjoy the look of your phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outer box clear case

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case feels good not to bulky clear case I tried 10 cases before I got this I a very happy

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 3 out of 5 stars

    Decent case

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I did not like this case. Fit good but was not great for magsafe.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear you were left feeling a bit flat with our standard Symmetry Clear Series. We actually make a version that was specifically designed to accommodate Apple's MagSafe accessories, so maybe take a look at that one right here at Best Buy and see what you think!

      https://www.bestbuy.com/site/otterbox-symmetry-series-with-magsafe-carrying-case-for-apple-iphone-12-pro-max-black/6427854.p?skuId=6427854

      Best,
      OtterBox Customer Service Team OtterBox

  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    good cover, but discolors.

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A good item... but it discolors after a while. good protection for now.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey Amanda,

      We're so sorry this Symmetry Series case is suffering from some discoloration so soon. If you're willing to give this one more shot, we'd be happy to take things from the top with a warranty replacement along with some maintenance tips which should keep things looking fresh for a long time to come. Please feel free to give us a call at (855) 688-7269 and we'll dive in with the assist!

      Best,
      obcst OtterBox

  • Rated 5 out of 5 stars

    Fine

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    She didn’t really want this case but she had to get it and so far she hasn’t ordered a replacement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sleek for Otter

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pretty and protects well.. A little difficult to take off though. Very sleek and doesn't make my phone bulky .

    I would recommend this to a friend
  • Cons mentioned:
    Ease of use

    Rated 3 out of 5 stars

    Strong but not flexible

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Beautiful design, sturdy, but stiff and hard to put/take off.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi, Zizi!

      We're sorry to hear about your disappointment with your Symmetry Series case! The good news is, we have a helpful tip for easier installation of that OtterBox. We recommend installing the case on the right corner first. Once your camera and power buttons are in the case, move clockwise, and insert the bottom right corner of the phone into the corresponding corner of the case, so that the right side of the phone is installed in your OtterBox. After, apply pressure to the bottom left corner then the top left corner. To remove the case, simply do these steps in reverse! If you continue to have issues, please don't hesitate to reach out to our Customer Service Team at 1-855-688-7269, and we can get you taken care of.

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 4 out of 5 stars

    Outterbox

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case and strong. I choose Lifeproof over outterbox based on looks and strength. Still a good case though

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone cover

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wonderful slim case that protects my phone. I like that it is slim fitting and not bulky at all.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter box is the best!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. I believe in Otter box. Cant beat the warranty either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pretty protection

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a little tough to get on the phone. The sparkles in it look great with the silver phone!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case for the iPhone 12 Pro Max

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for the new iPhone 12 Pro Max! I love it it’s slim and nice cool simple design!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    An ok case.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad case. Protects the phone well. Did start to discolor pretty fast

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear about the discoloration with your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, we have a great warranty, so we're more than happy to get you taken care of with a replacement case. Simply reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Beat phone protection for the money

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Otterbox. I’ve put them on all of my phones they the years and never had any issues.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    A little pricey

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special, but adds some protection. Seen better cases elsewhere.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there!

      We're sorry to hear that your Symmetry Series case didn't exceed your expectations! We'd love to hear more detailed feedback about your experience, so we can pass your thoughts up the ladder to our design team. Please don't hesitate to reach out to our Customer Service Team here: https://www.otterbox.com/en-us/contact-us

      Best,
      OtterBox Customer Service Team OtterBox

  • Rated 5 out of 5 stars

    Great brand

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great phone case. I had life proof before and they did not hold up. Otter box is great.

    I would recommend this to a friend