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Customer Ratings & Reviews

Your price for this item is $24.99
The comparable value price is $59.99

Customer reviews

Rating 4.4 out of 5 stars with 53 reviews

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Rating by feature

  • Value

    Rating 4.2 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.6 out of 5 stars

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Cons mentioned filter

81%would recommend to a friend

Customers are saying

Customers praise the Symmetry Series for Google Pixel 9 Pro XL for its durability and snug fit, noting its ability to withstand drops and provide a secure grip. Positive feedback also highlights the case's protective qualities without compromising ease of handling. However, some customers expressed concerns about the case's quality and discoloration over time.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 3 Showing 41-53 of 53 reviews
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife loves this case for its simplicity. It does everything she needs it for and still fits in her purse.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good quality

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does not accumulate that much finger print and the material feels premium

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best. No sticky buttons, snug for and overall great protection! Clean clear. Worth the peace of mind!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as Promised

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functional protection. The case does its job ensuring my new phone is safe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Pixel 9 Pro XL case

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is okay, but not my favorite! I prefer MagSafe cases, however, there was not very many pixel 9 pro xl cases to choose from.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Rated 5 out of 5 stars

    Pretty good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good case at a nice price pointid buy again

    I would recommend this to a friend
  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Good protection but has marks and shows smudges.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I returned two of these trying to get one without some kind of defect. Just pay a little more and get the black one. The black OtterBox is perfect.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, if we can help out in any way! OtterBox

  • Cons mentioned:
    Case quality

    Rated 1 out of 5 stars

    Over priced plastic that was damaged

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 20$ in bb discounts to use towards this purchace. Case arrives with 2 huge scraches on. There is no way i would ever pay 50+ for a piece of plastic. Im mad for spending 30. The 11$ amazon case i got is better than this crap. Do I waste my time driving an hour for exchange or 30 days shipping it back for a refund? Thoroughly disgusted with this one piece OtterBox

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are confident that the retailer will help with this issue. Please feel free to reach out to the retailer you are working with on this. OtterBox

  • Rated 3 out of 5 stars

    felt like holding a brick

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm sure it does its job just fine, but it's a little bulky for my preference.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope that you enjoy the great protection this case offers! If we can help with any questions or needs, please reach out to our Customer Service Team via chat! OtterBox

  • Rated 3 out of 5 stars

    don't

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just ugly on my phone would not recommend for anyone with aesthetics in mind

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 M-F 8AM-5PM , or reach out to us via chat, and we are happy to help with any questions or concerns you may have on this! OtterBox

  • Cons mentioned:
    Case quality

    Rated 2 out of 5 stars

    Meh

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case has been good, no issues till it started to get a yellowish color around the edges of the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269, or reach out to us via chat, and we are happy to help with this! OtterBox

  • Pros mentioned:
    Durability

    Rated 5 out of 5 stars

    Phone Case

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have dropped my phone a lot of times and this case has saved my phone. I dropped it on the road and not once did it restart on me or my camera lens crack on me

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Ugly and clunky

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing thin or clear about this. Even at 50 percent off. I took it right back. Even covers all the buttons on the. I would not use this for free.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! Thank you for your feedback! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by chat, and we are happy to help with this! OtterBox