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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1375 reviews

Rating Filter

Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 1,375 reviews
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterSwag

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protection and Style. Clear view of the forbidden fruit(Joker laugh). It #OtterSwag!!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 3 out of 5 stars

    Easily Scratches

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case itself has saved my phone many times from dropping it. Buttons are easy to press not hard like previous Otter Box cases. The only issue I have with it is it has scratched under the magnetic pop socket. I have only had it for 3 months and I noticed after 2 months. Other than that it is a really durable case. Just hate that it scratched so easily.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Lisa! We're so happy to hear the Symmetry Series+ case has done its job in keeping your iPhone 14 Pro Max safe during those unexpected drops and falls. We get how those scratches to the case can be a bit disappointing though. The good news is we have you covered with our amazing product warranty if that damage to the case becomes more concerning. Just give our friendly Otters a ring at 1-855-688-7269 and they'd be glad to assist you further.

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Outta box phone cover for 14Pro

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this cover allows you to use a magnetic card holder. Great and convenient for traveling

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    good quality phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quality very durable made really well I would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Not bad

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really cool. It looks good and you can utilize the magsafe feature.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Apple case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case. It shows off my purple iPhone 14 pro max

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best phone case

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very durable phone cases, had iPhone 12 with clear otter box case, and last that whole time, got me the iPhone 14 got the same otterBox phone case and been treating me well even since

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    If Want a Cracked iPhone, Then Buy From Amazon

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cases you find at Best Buy may be more pricey than the ones you get on Amazon; but Best Buy price matches same items and the ones Best Buy doesn’t price match probably won’t protect your phone very well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect case, great colors & MagSafe

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These case is my jam! When lime green is your color you don’t always find all your life accessories in your favorite color, plus it’s MagSafe. I bought a few so I have inventory.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an obsession with clear cases makes my phone look brand new !

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Fair quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is absolutely beautiful at first, but after having it on for some time it scratches badly and the sparkles start to come off and it leaves clumps on the case. And when you go to wipe it off (thinking it’s dirt) that’s when the sparkles come off. Not sure how to describe it, but you can see in the picture with the light showing through. If you try to get those marks off, it ends up taking off the sparkles, which is disappointing. And the sides change color over time as well. Pretty case, but not worth the amount of money you spend on it. :(

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing an issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Wonderful product

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This phone case is wonderful, especially for the price I received it for! I got it discounted because of an open box, and it works just the same!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case iPhone 14 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It a really good case and I would recommend to people because it clears and good products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great phone case

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice phone case. I’ve been looking for an all black case and this one was the best quality that I’ve found. Doesn’t slip out of hand.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Beautiful color and great protection, but…

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When I saw this case I fell in love. The lime shade this case has is my favorite shade of green. Aside from that, I like the case is not bulky but offers great protection. However, the edges are made of a very porous material and it got very dirty within DAYS of usage. Otterbox needs to refine this by either making the edges black or by using another material that doesn’t grab as much dirt. On a more positive note, it’s easy to put and remove.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're happy to hear you're loving our Symmetry Series+ case, but we're sad to hear about the problems your having with the edges of your case. We recommend removing your case and washing it softly with soap and water. If that does not resolve the issue, please give us a call at 1-855-688-7269 and we would be happy to get you set up with a replacement case. We appreciate your feedback and will be sure to pass this along.
      Kindly,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Great Case From Otterbox!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. I’ve had multiple before, and such a fun color! Got it on sale too! 10/10 Recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iphone 14pro max fullypaid case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good quility case i love it, i recommend this case for every one .!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    iPhone 14pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far I love my iPhone 14 pro max! Especially the camera features

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Love it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always buy otter box when I buy a new iPhone. They have always protected my phone. This case has not disappointed yet. And it’s MagSafe

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Clear case

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does not stay clear loses its clarity and turns smokey

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you are experiencing a discoloration issue with your case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

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