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Customer reviews

Rating 4.5 out of 5 stars with 1402 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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88%would recommend to a friend

Customers are saying

Customers are enthusiastic about the Symmetry Series+ case, highlighting its excellent protection, quality, and perfect fit for the iPhone 14 Pro Max. Many appreciate the case's design, color options, MagSafe compatibility, ease of use, and comfortable grip. While some find the price a bit high, users generally agree that the case avoids issues like excessive bulk or yellowing that are common with other clear cases.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 4 Showing 61-80 of 1,402 reviews
  • Pros mentioned:
    Design, Fit, Protection

    Rated 5 out of 5 stars

    Hevy protect

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The OtterBox case is a top-tier option for protecting your phone. It offers excellent durability, with multiple layers that absorb shocks and drops, ensuring your device stays safe. The grip is comfortable, and it fits snugly, without being bulky. Plus, the design is sleek, and there’s a variety of styles to choose from. If you’re looking for reliable protection without compromising on quality, the OtterBox case is a great choice!

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Color, Protection
    Cons mentioned:
    Price

    Rated 4 out of 5 stars

    Excellent Case. Good Protection and Fun Colors!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice case. It's thin for a case from Otterbox but still feels like it will provide great protection. Does not add too much bulk to the phone. Comes in lots of great colors. I paired the lime with the Deep Purple Pro Max for a crazy color theme. Has a hard plastic back with hard rubber sides and front lip. Has a raised edge to protect the camera bump and a decent front lip to protect the screen when the phone is set face down. Buttons are excellent and feel very tactile. Not mushy. I also like that the case DOES NOT have a cover flap for the charging port like other Otterbox cases. But that might be personal preference. Only negatives I can think of are: - Price, seems very expensive at $49.99 for a pretty minimal case - Case is pretty slippery because of the hard plastic back. But I feel like its a good tradeoff for no fingerprints/smudges

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Color, Protection

    Rated 5 out of 5 stars

    Looks great, feels great

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox makes the best phone cases out there. Cases that actually protect your phone and look great. The bluetiful color isn’t too bright and adds a nice, neutral change from black. The lip around the camera bump doesn’t extend very far past the lenses so I would recommend adding both screen and camera glass. The texture of this case is nice and smooth but still provides some grip. The edges are not rubber like the older symmetry cases but I haven’t noticed and issues with gripping the phone. All in all a great case in nice color.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Best case ever

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Otto Box phone case offers robust protection with its durable build and shock-absorbing features. The precise fit ensures easy access to buttons and ports. The sleek design doesn't compromise on style, making it a practical yet visually appealing choice. However, some users may find it slightly bulkier compared to slim alternatives. Overall, a reliable option for those prioritizing phone safety without sacrificing aesthetics.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Protection

    Rated 5 out of 5 stars

    14 pro max case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one of the best clear cases I’ve used for the iPhone 14 Pro Max. It keeps the phone looking clean and sleek, but still feels like real protection. The case fits perfectly, all the buttons and cutouts line up, and it was super easy to snap on since it’s a simple one-piece design.

    I would recommend this to a friend
  • Pros mentioned:
    Color, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    My Go to OtterBox

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fan of the OtterBox Symmetry Series. Offers great protection for your phone minus the bulk. And it does have a nice grippy feel to it. Not slippery at all. Had the symmetry series on my last phone and fell in love with the case. The lime green color makes your phone very noticeable in a bag.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 5 out of 5 stars

    Unparalleled Protection with Style

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my iPhone case to the OtterBox Symmetry, and I must say, it has exceeded my expectations in every way. From its sleek design to its robust protection, this case has proven to be a remarkable investment for my precious device. First and foremost, the aesthetics of the OtterBox Symmetry case are simply outstanding. The slim and stylish design complements the sleek profile of my iPhone seamlessly, adding a touch of sophistication without compromising on functionality. The clear back allows the beauty of the iPhone to shine through while providing a sturdy barrier against scratches and minor impacts. One of the standout features of the Symmetry case is its exceptional build quality. OtterBox is renowned for its commitment to durability, and the Symmetry case lives up to that reputation. The one-piece design made from high-quality materials ensures a snug fit, providing reliable protection without adding unnecessary bulk. The case also maintains easy access to all buttons, ports, and features, making it a practical choice for everyday use. What truly sets the OtterBox Symmetry apart is its drop protection capabilities. The case boasts impressive shock-absorbing technology, effectively safeguarding my iPhone against accidental drops and impacts. I've experienced a few minor mishaps, and the Symmetry case has proven its worth by preventing any damage to my device. Additionally, the raised, beveled edges around the screen and camera provide an extra layer of defense, ensuring that delicate components are shielded from potential scratches. This attention to detail showcases OtterBox's commitment to comprehensive protection for your iPhone. Installation and removal of the case are hassle-free, thanks to its user-friendly design. The Symmetry case snugly wraps around the iPhone, and the responsive buttons make operation seamless. Despite its robust build, the case is surprisingly lightweight, ensuring that it doesn't compromise the iPhone's portability. In conclusion, the OtterBox Symmetry iPhone case offers a winning combination of style and protection. Its sleek design, durable construction, and advanced drop protection make it an excellent choice for anyone looking to safeguard their iPhone without sacrificing aesthetics. OtterBox continues to set the standard for premium phone cases, and the Symmetry case is a shining example of their commitment to quality. If you're in the market for a top-notch iPhone case, look no further – the OtterBox Symmetry is a solid investment that delivers on both style and substance.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    Otterbox more like I ought'a bought it sooner

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek case that shows off my phone color while providing protection. The Magsafe ring has been a game changer! Great case for a great price

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    OtterBox IPhone Case

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is one sturdy iPhone case that provides excellent protection for my costly phone but yet doesn’t look like it’s built like a Sherman tank. It’s sleek and classy looking while providing outstanding protection. Even though it’s protects my phone it does not impede the use of any of my phone’s buttons or features and still allows for MagSafe charging. It is also extremely easy to put on or take off my phone since it is all one piece and it’s raised edge provides superior protection for my phone’s camera and screen which other phone cases I have owned did not do.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Fit, Protection

    Rated 5 out of 5 stars

    Perfect fit.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits the phone perfect. Nice and slim so it’s not bulky like other cases and keeps my phone from being scratched.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    shattered phone

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    dropped phone on hardwood floor in case and shattered the whole back

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We are truly sorry to hear of the discouraging outcome of your iPhone's altercation with the hardwood floor despite having been covered by the Symmetry Series+ case. We do everything we can to ensure our cases will provide the very best protection available to help limit the potential for such things, but unfortunately, any given incident is still subject to a variety of unique dynamics that are at times beyond our control and prevent us from being able to eliminate all exposure to risk.

      Although our warranty cannot be extended to your Apple device, we would very much like to help get you set up with a new case for use once repairs have been made. Please feel welcome to give us a call at 1-855-688-7269, and we will be glad to assist you further.

      Warmly,
      OtterBox Customer Support OtterBox

  • Rated 1 out of 5 stars

    The Color on the sides begin to fade.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Color on the sides begin to fade weeks within purchase. Should not fade that quickly especially considering price. Would not recommend.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      The only thing that should be fading when using the Symmetry Series+ case is any fear for your iPhone's safety. We're sorry that your few-weeks-old case is struggling with such cosmetic complications at its sides, but our handy Otters will be glad to help spruce things right back up with a brand-new warranty replacement that is sure to stand the aesthetic test of time.

      Feel free to set things in motion through the following link, or give us a call at 1-855-688-7269 and we'll be glad to help with that! https://www.otterbox.com/en-us/warranty-begin

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Color, Fit, Protection

    Rated 5 out of 5 stars

    Great cover

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You can never go wrong with OtterBox. The cover is not too nly easy to use, it’s also sturdy and colorful, and fits perfectly. You can go cheaper, but you won’t get the same protection.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection

    Rated 5 out of 5 stars

    One of the cleanest looks

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently upgraded my iPhone to the 14 Pro Max, and I couldn't be happier with my choice of the OtterBox Symmetry case. This case strikes the perfect balance between sleek aesthetics and robust protection, making it an ideal companion for my premium device. First and foremost, the design of the Symmetry case is simply stunning. It adds a touch of sophistication to my iPhone while maintaining a slim and streamlined profile. The sleek lines and precise fit enhance the overall look of the phone without compromising on functionality. The durability and protection that OtterBox is known for are evident in the Symmetry case. The sturdy construction and shock-absorbing materials provide reliable defense against everyday drops and bumps. The raised edges around the screen and camera offer an additional layer of safeguarding, ensuring that my iPhone remains scratch-free and unscathed. One of the standout features for me is the ease of installation. The case effortlessly snaps onto the iPhone, and the precise cutouts ensure that all ports and buttons remain easily accessible. Wireless charging compatibility is a definite plus, allowing for convenient and hassle-free charging without the need to remove the case. What sets the OtterBox Symmetry case apart is its slim form factor. It manages to deliver substantial protection without adding unnecessary bulk to the iPhone 14 Pro Max. This sleekness ensures that the phone remains pocket-friendly and maintains its original, slim feel. In conclusion, the OtterBox Symmetry case for the iPhone 14 Pro Max has exceeded my expectations in both style and protection. If you're looking for a case that seamlessly combines a chic design with rugged defense, the Symmetry case is a fantastic choice that enhances the overall experience of owning the latest iPhone.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Color, Protection

    Rated 5 out of 5 stars

    Otterbox for iPhone 14 Pro Max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new iPhone Otterbox case! It protects my phone well and looks pretty. It aldo does not add a lot of weight to the phone. Love the green

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Fit, Protection

    Rated 5 out of 5 stars

    Case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection and nice fit. Only had it couple months still staying clear. Mag safe works good.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Protection
    Best Buy Employee

    Rated 5 out of 5 stars

    Super Cute Case

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    Best Buy Employee
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    [Employee of bestbuy] Something about Otterbox that I give my trust to. The design of the case is really cute. It’s slim, but I’d still be comfortable enough that if I were to drop my phone it would still be safe from cracks. It was easy to put on unlike the other complicated Otterbox cases, so if you want sure protection, this probably is not the case for you, but if you like to have a cute decorative case, BUY THIS! The side buttons, though, are a little flimsy, for example: when I rub my finger over the buttons, they do move around a lot.

    I would recommend this to a friend
  • Pros mentioned:
    Fit, Protection

    Rated 4 out of 5 stars

    Fine but yellowed

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case fit my iPhone 14 Pro Max perfectly and provided solid protection against drops and scratches. The MagSafe feature worked well with my charger and accessories. However, after a few months of regular use, the clear case started to yellow noticeably, even though I don’t smoke or expose it to extreme heat. It’s still functional, but the discoloration makes it look older than it is. Would recommend if you’re prioritizing protection, but keep in mind the clear version doesn’t stay crystal clear.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Protection
    Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Rugged Build

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The sturdy build quality of this case is one of its primary advantages. The Symmetry Series+ is well-known for its ability to protect devices from common bumps, drops, and scratches. A strong shell outer layer and a shock-absorbing inner core provide solid protection without adding unnecessary bulk. The case completely protects the iPhone by covering the back, sides, and corners.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality, Design, Fit

    Rated 5 out of 5 stars

    Excellent Purchase! I love New Case!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is fantastic! It offers superb protection for my device, and the fit is perfect. The rugged design ensures durability, and all the buttons and ports are easily accessible. Best Buy's service was exceptional. Highly recommend this OtterBox case for top-notch protection and style!

    I would recommend this to a friend
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