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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1395 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

Pros mentioned filter

Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 1,395 reviews
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Pristine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome case and fit like a glove. Gals that the product was in stock and easily purchased and pick up was a breeze.

    I would recommend this to a friend
  • Pros mentioned:
    Case quality

    Rated 5 out of 5 stars

    Otter box Symmetry

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion this is the best otter box case. It’s one piece and secures the phone very well. It is pretty expensive though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Cute

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    Posted . Owned for 10 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Cool phone case. Scratches easily though. If there’s one thing that bothers me , it’s scratches on phone cases

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry you have experienced a scratching issue with your phone case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Cons mentioned:
    Bulk

    Rated 5 out of 5 stars

    Donna

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a sleek, not bulky and yet durable case for your phone. I would recommend this for any iPhone purchase.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    It is ok

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is ok. I’ve only had it for a few months and it is already starting to yellow and dust keeps getting inside the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey there! We apologize for any disappointment you've had with the Symmetry Series+ Clear case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. We do also recommend the occasional case cleaning with warm water and mild soap to keep things looking sharp and dust-free. There's no need to worry though! If your case has seen better days, we have our fantastic product warranty in place to keep you covered. Just give our awesome Otters a ring at 1-855-688-7269 and they'd be happy to go over your replacement options with you.

      Warm Regards,
      OtterBox Customer Support OtterBox

  • Rated 5 out of 5 stars

    Good stuff

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this case and color. Otterbox is a well known name and you know what you’re trying when you buy one.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Cutest otter box ever!!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adorable super tough case! I have already dropped my new iPhone and this case protected it perfectly!!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a okay case , i needed it that day and that’s. Alll they had. It was only 14 doollars.

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We hope you enjoy the great features and amazing protection of the Symmetry Series case. If any questions or needs arise regarding the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great phone case and with mag safe

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, and is not slippery like the Apple branded version. Has the mag safe too, which is great.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Case is ok not great.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case works fine for low falls but cannot use the side buttons.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We’re so sorry to hear about the trouble with your product! Please reach out to our Customer Service Team via chat, and we are happy to help with this situation. OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Thumbs up!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Invaluable! Love otter cases, they have saved my various iPhones several times over the years.

    I would recommend this to a friend
  • Pros mentioned:
    Color

    Rated 2 out of 5 stars

    Color fading

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good color but the use it will change color at the edges of the case

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so glad you found the amazing Lime All Yours color. It's one of our favorites for sure! We apologize for the discoloration issue you have experienced. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Color

    Rated 1 out of 5 stars

    Doesn’t fit

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this case because it said it would fit my iPhone 12 Pro Max. Ended up having to return the case because it did not fit and it was pushing all the buttons on the side of my iPhone. I love the color though!

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We are so sorry to hear you experienced a fit issue with your case. Some of our iPhone 13 Pro Max cases do indeed have backwards compatibility to the iPhone 12 Pro Max, but cases for the iPhone 14 Pro Max do not have compatibility with the iPhone 12 Pro Max. If our Customer Service Team may answer additional questions or assist with case needs, please do not hesitate to reach out as we are happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Best Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is thin and provides protection all around. This case is thinner than the Apple cases.

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the clear case a lot Very safe for your phone it’s very safe and liked very much

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 4 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice IPhone 14 pro max case. I feel confident if I drop my phone it will be protected

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my Otto Box

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my Otter box clear case. The sides are grippy and the phone is well protected.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good protection and fit, rubber sides get dirty

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice case overall but the rubber sides start to show dirt and wear wuickly due to the bright color

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Great but fades on sides really easy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sadly amazing case but sides fade super quick and get dirty really easy staining the rubber sides!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Super Great!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very protective case, very edgy and cute but at the same it proctest your phone !

    I would recommend this to a friend
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