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Customer Ratings & Reviews

Customer reviews

Rating 4.5 out of 5 stars with 1395 reviews

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Rating by feature

  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.5 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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Cons mentioned filter

88%would recommend to a friend

Customers are saying

Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 62 Showing 1,221-1,240 of 1,395 reviews
  • Rated 2 out of 5 stars

    Stains too easily

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is gorgeous. Does it’s job well, I’ve dropped my phone multiple times and my phone has survived every time. Only problem is the case collects stains easily from everyday wear and tear. It’s hasn’t even been a month in and it’s stained ridiculous. Maybe a darker color that’s isn’t lilac will fair better.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hey, Elizabeth! Thanks so much for taking the time to share your thoughts and experience with the Symmetry Series+ case for your iPhone 14 Pro Max with us. We're happy to hear the protection has been up to your standards so far and that you're a fan of the case design despite those minor concerns. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay.

      There's no need to worry though! We'd be more than happy to look into your case replacement options under our fantastic product warranty. Just give our friendly Otters a ring at 1-855-688-7269 and they'll be able to assist you further.

      Best,
      OtterBox Customer Support OtterBox

  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great product

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great product and does a great job for the phone...

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has the mag safe & it is the awesome warranty of OtterBox

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great product, good price, easy to us, recommend this item to all

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very cute

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Super cute and glittery and light weight the buttons are good

    I would recommend this to a friend
  • Pros mentioned:
    Magsafe

    Rated 5 out of 5 stars

    iPhone protective cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great and sturdy and product good price also being MagSafe.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Works with 14 pro max

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits perfectly for the 14 pro max no issues with anything so far

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Great purchase

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case, serves its purpose and protects the phone well.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Otter box Case

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Case feels great and fits my I Phone 13 ProMax perfectly!

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    iPhone 14 pro max

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protection if you asked me I highly recommend it

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Popping case but not cleaning friendly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case but it gets dirty to easily. Difficult to clean

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello! We absolutely love the Lime All Yours color as well! Should you find you need assistance or warranty replacement of the case due to wear from cleaning or discoloration, please give our CS Team a call at 1-855-688-7269 and we are happy to help! OtterBox

  • Pros mentioned:
    Protection

    Rated 1 out of 5 stars

    Terrible case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly do not recommend! I bought this product and it started to get dingy within a week. I exchanged it to try it out again and the exact same thing happened. I would recommend going with Speck instead. I exchanged for a clear Speck case and it has been so much better

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      You're not wrong to expect the Symmetry Series+ case to be able to keep such cosmetic complications at bay, and we're sorry that you've had such unusual and disappointing back-to-back experiences. Although this wasn't anything that raised concerns during our internal testing of the case materials, we'll be sure to let our quality team know how things went for you.

      In the meantime, it sounds like you've landed on something else you're happy with, but if we can ever be of any Otter assistance down the road, just give us a call at 1-855-688-7269 and we'll always be happy to help!

      Happy Holiday Season,
      OtterBox Customer Support OtterBox

  • Rated 4 out of 5 stars

    Sturdy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The cover looks good and is sturdy… easy to apply too

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Excellent Phone case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent Product! Protects and fits extremely well

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 4 out of 5 stars

    Fits like a glove

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fit, space for magsafe charging, feels durable.

    I would recommend this to a friend
  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works perfect and great fit. It is a little slippery

    I would recommend this to a friend
  • Pros mentioned:
    Protection

    Rated 5 out of 5 stars

    Smooth

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great protection with a good feel. Looks great as well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to put on and it looks great on phone…..

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Scratches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Scratches way too easily. And the scratched show badly.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hi there! We apologize you have experienced scratching on your Symmetry Series + case. We have an amazing warranty and would be most happy to replace that case to get back to the original Stardust sparkle you enjoyed. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this! OtterBox

  • Pros mentioned:
    Fit

    Rated 5 out of 5 stars

    Protects Protects

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits great on my new IPHONE 14. Long time Otter Box Fan

    I would recommend this to a friend
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