Customer Ratings & Reviews
- Model:
- 77-88652
- SKU:
- 6511021
Rating by feature
- Value
Rating 4.4 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.7 out of 5 stars
Customers are saying
Customers enjoy the excellent protection and great fit offered by the Symmetry Series+ case. Many appreciate the case's quality, color options, and seamless MagSafe compatibility. Positive feedback also highlights the ease of use and good grip provided. While some find the price a bit high, concerns about bulk and yellowing appear to be less prevalent.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Protection
Don’t recommend this case
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This case started turning yellow after a couple of weeks. I’ve dropped my phone multiple times while trying to pick it up off a table when the phone is screen side down. The case did protect my iPhone from external damage, but the case has no grip and is the reason I keep dropping my phone while trying to pick it up. I’ve never had that problem with other cases, so I will be looking for a new case immediately. I do not recommend this case.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .You're not wrong to expect the Symmetry Series+ Clear case to retain its natural clarity for a lot longer than a couple of weeks, and we're sorry that things have gone aesthetically sideways in such a hurry. Between that and the multiple unexpected drops, it's safe to say you haven't been able to enjoy the case as was intended.
We actually went with the smooth surface on this streamlined case to help folks grab it from pockets and whatnot, though we definitely aren't out to encourage any mishaps. We'll be sure to share your feedback on that with our quality and design Otters for their reference going forward. In the meantime, we'd be glad to help get you set up with a brand-new warranty replacement to address the unsightly discoloration. Just give us a call at 1-855-688-7269, and we'll get right on the case.
Best,
OtterBox Customer Service Team
- Cons mentioned:Price
Sides discolor within weeks
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute case and strong magnet, but the sides of this case discolored in about 3 weeks of use. It looks super gross and dingy now. I tried to clean it to see if it was just dirty, to no avail. Expensive case for less than a month of use. Absolutely DO NOT recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We apologize for any disappointment you may have experienced with the Symmetry Series+ case for your iPhone 14 Pro Max--especially if you were such a big fan of it initially. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is, we have our amazing product warranty in place for when things go sideways. Please give our friendly Otters a ring at 1-855-688-7269 and they'd be more than happy to help get the ball rolling on your replacement case.
Warm Regards,
OtterBox Customer Support
Not recommended
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Was trying out a different case from my las and I really regret it. With the last case after multiple drops my phone was fine. I drop it once with this case and my screen shatters. Definitely do not recommend.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please reach out to us via chat with any questions or if you would like a new case.
- Pros mentioned:Protection
It’s ok
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Turns yellow pretty quick but it does protect your phone
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you have experienced a discoloration issue with your case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
The best iPhone ever
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The camera is 10 times better than any iPhone camera!
I would recommend this to a friendgreat
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.it is what i expected see good quality and works magnetic as I need it
I would recommend this to a friendOtterbox
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best case I ever put on my phone. Durable and feels good in hand.
I would recommend this to a friendPoor material used.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The rubber sides started to change colors after the first week. It has a dirty dingy look and makes the case look like trash. I WFH so I don’t even know how it gets that dirty.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're sorry to hear your new Symmetry Series+ case has gone and pulled a bit of a chameleon on ya, but not to worry, our handy Otters will be glad to help get this all cleared up in no time! Just send word through the following link or at 1-855-688-7269, and we'll be glad to help get a brand-new warranty replacement in the works!
https://www.otterbox.com/en-us/warranty-begin
Best,
OtterBox Customer Support