Customer Ratings & Reviews
Customer reviews
Rating 4.6 out of 5 stars with 211 reviews
(211 customer reviews)Rating by feature
- Value4.5
Rating 4.5 out of 5 stars
- Quality4.6
Rating 4.6 out of 5 stars
- Ease of Use4.8
Rating 4.8 out of 5 stars
to a friend
Rated 5 out of 5 stars
Protects
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Protects my phone all while still showing the beautiful color of my phone as well
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 3 out of 5 stars
Review
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a okay case , i needed it that day and that’s. Alll they had. It was only 14 doollars.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We hope you enjoy the great features and amazing protection of the Symmetry Series case. If any questions or needs arise regarding the case, please give our CS Team a call at 1-855-688-7269 and we are happy to help!
Rated 5 out of 5 stars
Very cute
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Super cute and glittery and light weight the buttons are good
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 5 out of 5 stars
iPhone protective cover
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great and sturdy and product good price also being MagSafe.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 3 out of 5 stars
Whole phone made of glass
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Both sides are made of glass...the back was shattered in less than a week WITH a OtterBox on it.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We're very sorry to learn about your unfortunate experience with the Symmetry Series+ case for your iPhone 14 Pro Max. While we design our cases to minimize the risk of damage, there are variables that can influence the outcome of any drop or fall that we're unable to prevent. We can't extend our warranty to the device itself, as we aren't the manufacturer. We'd be more than happy to help with a brand new case though. Please give our CS team a call at 1-855-688-7269 with any questions or if you'd like a new case.
Warm Regards,
OtterBox Customer Support
Rated 4 out of 5 stars
Phone case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good case. Does the job the glitter is an interesting plus
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 3 out of 5 stars
Scratches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratches way too easily. And the scratched show badly.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there! We apologize you have experienced scratching on your Symmetry Series + case. We have an amazing warranty and would be most happy to replace that case to get back to the original Stardust sparkle you enjoyed. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 2 out of 5 stars
Nice Case But…
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very nice case, but it will not work for the Belkin Boost 3–1 Wireless Charger Model WIZ004. The back side of the case is too thick for the charger to connect. If you’re planning on getting a 3–1 charger system, you are better off getting a hard clear case like the Apple clear case.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hey there! We're sorry to hear about this! We do not test our products with third party items, so we cannot guarantee that our Symmetry+ Series case will work with any third party MagSafe charger. We apologize for the inconvenience! If you have any other questions regarding this case, give us a ring at 1-855-688-7269 and we would be happy to help!
Cheers,
OtterBox Customer Service
Rated 2 out of 5 stars
Phone case
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If all that matters is the mag safe compatability than its perfect. The case is very thin and discolored within a month i tried different tricks to clean it but it continued to stay a yellow-ish clear color
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Ello! We’re so sorry to hear about the trouble with your product! Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 5 out of 5 stars
Great case
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I lile this case way better than the clear apple branded one. Phone stays in great condition
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 5 out of 5 stars
Great Case
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Highly Recommend if you have any kids. Its lasted all the falls my kids have done to it.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 5 out of 5 stars
How cute!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love the look of this case! Really hard to put on and take off, but very sturdy.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 2 out of 5 stars
Really cute, but didn’t prevent breakage.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really cute, but didn’t prevent breakage. I expected more from Otter ox.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We apologize that you experienced an issue with your case. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Give us a call at 1-855-688-7269 with any additional questions or if you’d like a new case.
Rated 5 out of 5 stars
Pretty
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this case. The glitter makes it so much better than a plain clear case
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 5 out of 5 stars
Iphone 14 pro max
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Cellphone is big.Item is awesome and I do recommend it.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
I would recommend this to a friendRated 1 out of 5 stars
Didn’t fit
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For what ever reason it wasn’t fitting around the camera on my 14pro max. It wasn’t flush and was bulging out
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello Charles! We’re so sorry to hear about the trouble with your product! However, the cases are designed to have a raised edge above the Cameras so there is no direct impact to the lenses of your cameras. If you do have some problems with the case itself, please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!
Rated 1 out of 5 stars
Protective but dirty
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love the way it look when is brand new but with the time it get really dirty and you can’t clean it all the clear get really dark
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .We apologize for any disappointment you might have experience with the Symmetry Series+ case for your iPhone 14 Pro Max. There are actually a few factors that can potentially cause something like this, but our Otter engineers work hard to keep such cosmetic complications at bay. The good news is we have our amazing product warranty in place for when things go sideways like this. Just give our awesome Otters a buzz at 1-855-688-7269 and they'll be able to help get the ball rolling on your replacement case for you.
Best,
OtterBox Customer Support
Rated 1 out of 5 stars
Horrible product
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.If I could return it I would. Needless to say it did not protect my iPhone 14. Dropped it and back shattered
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 1 out of 5 stars
Phone Shattered!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Second time I drop my phone with this case the back of my phone shattered.
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We’re sorry to hear about your damaged device. Our cases are very protective, but some variables can’t be predicted. We’re happy to send a new OtterBox product under our product warranty, but we are unable to extend our warranty to the device itself, as we are not the manufacturer. Please give us a call at 1-855-688-7269 with any questions or if you’d like a new case.
Rated 1 out of 5 stars
Magnetic strip falls off
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The magnetic strip inside kept falling off. Definitely not worth the money
This review is from OtterBox - Symmetry Series+ for MagSafe Hard Shell for Apple iPhone 14 Pro Max - Stardust
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hello! We are so sorry to hear that the MagSafe component fell out of the case. We have a great warranty, and we would be more than happy to get you a new product via warranty replacement. Please give our CS Team a call at 1-855-688-7269 and we are happy to help with this!



