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Customer Ratings & Reviews

Customer reviews

Rating 4.6 out of 5 stars with 572 reviews

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  • Value

    Rating 4.4 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

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90%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 13 Showing 241-260 of 572 reviews
  • Rated 3 out of 5 stars

    Wish the case was more durable

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the design of this case is good in terms of protection but in terms of durability it is bad. Case lasts me about 6 months max and discoloration starts within the first 2 months.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      We're so sorry to hear about the issues with your product! We have a great warranty, and our Customer Service Team would be more than happy to get you a new product via warranty replacement. Please reach out to us via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    Otterbox Magsafe case - Solid Product

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the case. Lightweight yet sturdy!!! Would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case for protecting phone and Mag charger piece is solid. Button and charge Perot are easily accessible. Unfortunately tiny specs of dust get into the margins of the screen and case… hard to remove without first taking off case.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Protective Clear case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Otterbox case fits great on the iPhone 14 Pro Max. It has a softer feel than most of the plastic protective cases and the side button covers are easy to press. The light sparkling flakes in the case are a nice touch.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice and not bulky. Clear design so that phone color is visible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this case. It protects my phone and looks cute

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Strong case. Good protection for your phone but already discoloring.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice. Easy to use perfect fit for my cute phone…..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good case not for protecting your screen

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great case. Very sturdy but I dropped My phone and the screen cracked so it’s not to protect your phone screen

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice case but pricey

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine and feels good, but $65 for a piece of plastic?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best case ever!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best case ever! It protects the phone like crazy. I have dropped my phone several times and it hasn’t been broken. A little expensive but it’s worth to protect my expensive iPhone.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love it, other clear cases turn yellow fast but this one has lasted me longer than all other I’ve gotten

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It good quality. Otterbox is good about quality. Does its job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The only downside is that the speakers and charging port arent covered to help prevent dust, dirt, and spills. However still a great case overall though.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Decent

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For the price i would say its not worth it, turned yellow on the sides after a month or two

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello Alexis! We’re so sorry to hear about the trouble with your product! Please reach out to our CS Team by phone or via chat, and we are happy to help with this! OtterBox

  • Rated 5 out of 5 stars

    I phone 13 cover

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with my purchase. The quality and color is just what I was looking for. I have dropped my new phone and found it was very well protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Loving My Clear Case

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Finally found a strong clear case for my iPhone 13 Pro! Highly recommended! So unlike my previous colored silicon case which sustained scratches after only weeks of use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As expected

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it. As expected. A great price right now. I’ve had this one about a week.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Sweet Case

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You cant beat the price and compatibility when everyone has everything magsafe.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good case. Same as the previous phone case I had. Unfortunate that I was not informed by the salesman of the promotion going on- disappointed in that. But overall the phone case is a great case!

    I would recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Sorry to hear of the missed opportunity with that promo, perhaps Best Buy will be able to work with you on that? But very glad to hear you're happy with the Symmetry Series+ case. If you ever have any questions about it, definitely give our friendly Otters a call at 1-855-688-7269 and we'll always be happy to chat!

      Cheers,
      OtterBox Customer Service Team OtterBox

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