Customer Ratings & Reviews
- Model:
- 77-64868
- SKU:
- 6412345
Rating by feature
- Value
Rating 4.2 out of 5 stars
- Quality
Rating 4.5 out of 5 stars
- Ease of Use
Rating 4.5 out of 5 stars
Customers are saying
Customers regard the Symmetry Series for Samsung Galaxy A51 favorably, particularly praising its protective qualities, snug fit, and ease of use. Many appreciate the case's clarity and overall quality. While some find the price point to be high, concerns about scratch resistance were also noted by a few users.
This summary was generated by AI based on customer reviews.
Good product
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Always please with OtterBox products. Unfortunately I had to return the phone and therefore the case was no longer needed
I would recommend this to a friendClarity & range
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent the Samsung has proven to be high quality.The staff at Best Buy were very helpful In helping me choose a quality product based On their expertise and product imformation.
I would recommend this to a friend- Cons mentioned:Price
Does the job at a high price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The case is great and protects well but the price is far too high.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Tyler!
We're glad to hear that your Symmetry Series case is keeping your phone safe, but we're sorry to hear about your disappointment with the price of the OtterBox! Keep in mind, that price is reflective of not only the hundreds of hours of design testing to ensure your case will protect your phone against the abuses of daily life, but also our world-class warranty that covers your OtterBox. If you run into any issues with your case, please don't hesitate to reach out to our helpful team of Customer Service Otters here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Clear Otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This case isn't the case I preferred, I like the black solid Otterbox case for other Samsung phones. But it serves its purpose.
I would recommend this to a friendClearcase
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Too expensive for a cover that needs a glass for a cover that has an open face. The reason I've gone through 3 glass protectors
I would recommend this to a friendA51 Samsung
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's good so far, still learning how to navigate. I switch from iPhone to android and i am likin it so far.
I would recommend this to a friend- Cons mentioned:Scratch resistance
Scratches
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The package stated scratch resistant but it scratched within a week under normal use.
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi, Susan!
We're sorry to hear about the scratches on your Symmetry Series case! We appreciate your feedback, and we'll be sure to get it passed up the ladder to our design team. In the meantime, please don't hesitate to reach out to our Customer Service Team about a replacement OtterBox here: https://www.otterbox.com/en-us/support
Best,
OtterBox Customer Service Team
Great Phone for the Price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Top phone model in the modest category. It is a wise choice. It has all the necessary features. The camera and memory are great. Yet the cost is not great.
I would recommend this to a friendmy first choice, otterbox
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really like the look of the clear case. I have been buying Otterbein for years. I like there customer service.
I would recommend this to a friendSuper durable
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Way more durable than I thought. Not shocked but I am a little surprised at how it hasn't gotten a scratch after several outside drops.
I would recommend this to a friend- Pros mentioned:Protection
Case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It’s a good case protects the phone okay haven’t dropped it yet thoe
I would recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there!
We're glad to hear that you're liking your case so far! If there's anything specific keeping this from being a 5-star experience, we'd love to hear your feedback. Please don't hesitate to share your experience with our Customer Service Team here: https://www.otterbox.com/en-us/contact-us
Best,
OtterBox Customer Service Team
Easy Order and Pickup
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Product was just what I needed. Ordering was simple and curbside delivery was prompt, efficient, And effortless.
I would recommend this to a friendLove it
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.my elderly mother in law has no trouble using it! She says the screen is also big enough for her to see and shop on line.
I would recommend this to a friendNo Front included
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Otter boxes have always protected our phones well but this model was a disappointment since it only covered the back. I had to purchase a separated screen protector from Best Buy at a cost of 24.99 and protection plan (full replacement) for another 7.99 Be advised and shop for the defender when available.
No, I would not recommend this to a friendBrand response from OtterBox Customer Support
Posted .Hi there,
We're so sorry to hear you're not loving this Symmetry Series case. That Defender Series case for the Galaxy A51 isn't on our road map, but we're always evaluating new case options, and we'd be happy to pass your feedback along to our product design team for future consideration, In the meantime, if you have any further questions or concerns, please feel free to give us a call at (855) 688-7269
Best,
obcst
Otter needs to stsy dry
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Been wanting an Otter Case, only wish itwas waterproof, too.
I would recommend this to a friendGood deal!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No pen and yellow led. Works fine for me. I,m happy with my samsung,
I would recommend this to a frienddoes everything it said it would
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.really happy with my new phone ;don't really have any complaints it does everything it says it would
I would recommend this to a friendOtterbox clear case
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The clear case allows anything to be displayed you would like.
I would recommend this to a friendSamsung a51
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Robin is an asset to your company. He was very helpful in finding me the right phone for me.
I would recommend this to a friendGreat case
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great case. Worth money spent to protect phone. Not too bulky
I would recommend this to a friend