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Customer reviews

Rating 4.6 out of 5 stars with 56 reviews

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  • Value

    Rating 4.5 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.6 out of 5 stars

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91%would recommend to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 1 Showing 1-20 of 56 reviews
  • Rated 3 out of 5 stars

    Annoying as hell but functional!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    3.6 stars I like there is a micro SD card slot and headphone jack because I am old school. I am switching from a non-legacy carrier android to my first Samsung after advice from a techy friend. While the phone is fully functional and should last me more than a year (unlike my other smartphones for half the price), there are so many annoyances with this phone, I made a list: -Can't turn off the phone with the small button (need to press and hold w/volume!) -No smartbutton for camera -Face unlock is horrible -Bright on lockscreen even in dark mode -Can't hear media or raise volume in do not disturb mode -Can't delete photos without phone asking for permission PER PHOTO -Amazon music app toggling some songs automatically in 15-20 secs. Can't find a fix for this! Never happened on any other device -Mini boxes the apps open automatically that are hard to close - Extra white circle floating inside camera app to take a photo I cant remove -Clock alarm note few characters only. Often run out of space -Often I take a pic and it doesnt save to the album -Useless motion photo setting that makes a 1 sec video out of a picture! It was automatically set on when I bought the phone. It's the cheapest fully functional phone I could get, so I can't complain, but it wouldn't be my first choice given all that.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits phone snugly, doesn't make the phone too bulky. Looks nice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Exactly what I wanted - clear - not bulky - good Otter Box product without a needless clip that has always broken on my previous versions

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Try it you'll like it

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    $50.00+ I'm happy with it. Does what they said it would and Looks good doing it. Fills good in your hand.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    really appreciate the added protection, sill allows the phone to be access easily, a gerat fit

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Function Failure

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product fails in functionality. While pressing vol+, the stiffness of the material also presses on/off button. Counter productive design. Otherwise, protection quality is as described and expected.

    No, I would not recommend this to a friend
    • Brand response from OtterBox Customer Support
      Posted .

      Hello, James! We are so sorry to hear that you are experiencing an issue with the button features on your Symmetry Series case. Please reach out to our CS Team by phone or via chat, and we are happy to help with this situation! OtterBox

  • Rated 5 out of 5 stars

    Happy with purchase

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the second OtterBox I've owned. The first one outlived the S6 Edge cell phone I purchased it for. I never had any issues even after dropping the phone. This new case is for my larger A52 cell phone and it fits perfectly. I expect the same results since it's identical but a little larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The case is more sturdy than old one. The smartphone is more protected in the new case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Exactly what I ordered

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case was exactly what I ordered and fits my phone perfectly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expensive but works

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Expensive but it works. No idea why it's pricey though, but that has little to do with Best Buy, its mostly the brand. I asked one of the people if they had a case for my phone and surprisingly they knew which phone and where it was, in and out.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Otter Box Symmetry Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This case is the first case I ever had that provides premium safety for you phone while not being bulky and big like nother cases you can get.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MY SAMSUNG PHONE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    this phone has many features that I am still learning about. The size of the screen is great. the picture quality is very clear. It was easy transferring from my old phone to this new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far, so good!

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this cover a lot. It feels very protective. The corners especially seem reinforced for extra protection...around the camera as well.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LOVE Otterbox!!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, OtterBox NEVER disappoints! I drop my phone way more than I would like to admit. I was concerned this case may not be as good as their more durable cases. But this case protected my phone for almost 2 years. The case had a few cracks in it, but my phone stayed in perfect shape.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Simple

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple design. My son wanted something that was less bulky than his otter box case.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great case

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Otterbox is simply the best case available, and their service is great. The service by the associates in the store was also great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The phone case is very sleek and not bulky. Also, it is lightweight.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Clear case is still strong

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Soft yet sturdy case. This clear case wasn't exactly what I was looking for in a phone case but due to the fact that I purchased a brand new model I had limited choices at Best Buy. This is my first clear case. I have already dropped it. Thankfully not like on a concrete walk but a few times it has fallen out of my clumsy hands and not a scratch.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone case

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works great and alittle pricey. Overall good for my phone

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Phone Cover

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to put on and zeems to protect my phone very well.

    I would recommend this to a friend
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