Customers express satisfaction with the Symmetry Series case's protective qualities, noting its ability to safeguard their Samsung Galaxy S20 FE 5G from damage. The case's snug fit and sturdy construction are also frequently praised. However, some customers find the price to be a drawback.
This summary was generated by AI based on customer reviews.
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-33 of 33 reviews
Rated 5 out of 5 stars
Slim design
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Love the slim design my phone doesnt feel huge or bulky
I would recommend this to a friend
Rated 4 out of 5 stars
Mommy wins again
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Really simple assembly. Nice, sleek case and my 9 year old daughter loves it. Another mommy win
I would recommend this to a friend
Cons mentioned:
Price
Rated 2 out of 5 stars
Disappointed
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Not really anything different than any other phone cover. Esp for the price. Will be getting something else since this one doesnt seem like it will protect my phone
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi, Rose!
We're sorry to hear that you're not feeling confident with your Symmetry Series case! Rest assured, that case has been through hundreds of hours of design testing to ensure it will provide your phone with the protection OtterBox is known for. If you do end up running into any issues with your case, we have a great warranty, so feel free to give us a ring at 1-855-688-7269, and we can get you helped out.
Best, OtterBox Customer Service Team
Rated 5 out of 5 stars
Nonno
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The Otter Box fits my new smart phone perfectly. Price wise, it was a good value. I go to Best Buy first when I need anything electronic.
I would recommend this to a friend
Rated 5 out of 5 stars
Awesome Product
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Great Product, Made my wife Very Happy, She Lives It!!!
I would recommend this to a friend
Rated 3 out of 5 stars
Not worth the price
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
All plastic..horrible product for the price..Took it back..However Great services from Best buy employees.
No, I would not recommend this to a friend
Rated 5 out of 5 stars
Phone
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Posted . Owned for 1 month when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
The phone is a great phone and performs the way I want
I would recommend this to a friend
Rated 5 out of 5 stars
Stylish & Secure
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
A very stylish and secure case option from Otterbox.
I would recommend this to a friend
Pros mentioned:
Sturdiness
Rated 1 out of 5 stars
Great case
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Posted . Owned for 1 week when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
This case in nice sturdy and reliable. I think it is great. Would definitely recommend
I would recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
Hi there!
We're so happy to hear that you're loving your case! If you ever run into any troubles with your OtterBox, we have a great team of Customer Service Otters who would be happy to get you taken care of.
Best, OtterBox Customer Service Team
Rated 1 out of 5 stars
Sucked
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Posted . Owned for 2 months when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Case sucks bearly dropped my phone and my screen spiderwebed all tve way through
No, I would not recommend this to a friend
Brand response from OtterBox Customer Support
Posted .
We're very sorry to hear this, Rick. We really do put forth every possible effort—from design and materials to manufacturing and post-production testing—to ensure that our cases will provide the very best protection available to help limit the potential for such discouraging outcomes, but unfortunately, any given incident is still subject to variety of unique dynamics that prevent us from being able to eliminate all risk. Our warranty can't be extended to your Galaxy S20 FE 5G, however, we would very much like to help get you set up with a new case for a fresh start. Please feel welcome to give us a call at 1-855-688-7269, and we will be glad to assist you further.
Sincerely, OtterBox Customer Service Team
Rated 1 out of 5 stars
Cheap case
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Posted . Owned for 3 weeks when reviewed.
This reviewer received promo considerations or sweepstakes entry for writing a review.
Very cheap. Thin will not purchase again. Do not feel it will protect edges
No, I would not recommend this to a friend
Rated 3 out of 5 stars
Symmetry is plastic, can slip out of shirt pocket
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
The symmetry is nice but it is plastic. It is not a rubber type case. It has slipped out of my shirt pocket several times thankfully on the rug. The symmetry is not like the Defender series that is a rubber base cover. I do not see the defender for my phone at Best Buy, but Otterbox has it on their website.
I would recommend this to a friend
Rated 5 out of 5 stars
S20 FE 5G
Posted .
This reviewer received promo considerations or sweepstakes entry for writing a review.
Pretty good case overall. The look is very basic just like i wanted and its not too thick so its easy to keep in your pocket.